Customer Service Jobs in Canton, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 39 Jobs

Customer Service Representative

  • Canton, OH
  • moments ago
  • Canton, OH
  • moments ago

Service Center Canton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...

Customer Service Representative

  • Munroe Falls, OH (23 miles from Canton, OH)
  • 17 hours ago
  • Munroe Falls, OH (23 miles from Canton, OH)
  • 17 hours ago

Store 4705579: 85 S Main St, Munroe Falls, Ohio 44262 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service II- Returns

  • Canton, OH
  • 2 days ago
  • Canton, OH
  • 2 days ago

Meeting & Understanding Customers Retail Customer Service II- Returns Canton, United States Customer Relations Part time Job Description Job ID: 286487 Date posted: 07/04/2025 Why we will love you You...

Retail Customer Service Associate

  • Kent, OH (23 miles from Canton, OH)
  • 4 days ago
  • Kent, OH (23 miles from Canton, OH)
  • 4 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Medical Equipment Customer Service Representative

  • New Philadelphia, OH (24 miles from Canton, OH)
  • 4 days ago
  • New Philadelphia, OH (24 miles from Canton, OH)
  • 4 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Spanish Bilingual Customer Service Representative

  • Canton, OH
  • 5 days ago
  • Canton, OH
  • 5 days ago

Mon - Friday - Leave 6 -7 pm to finish shift at home. 3pm-11:30pm ($21/hr.) -Handles calls pertaining to payments for gas and utility bills -Majority of calls will be inbound -Answer calls from...

Customer Service Associate

  • North Canton, OH (2 miles from Canton, OH)
  • 5 days ago
  • North Canton, OH (2 miles from Canton, OH)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • North Canton, OH (2 miles from Canton, OH)
  • 6 days ago
  • North Canton, OH (2 miles from Canton, OH)
  • 6 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Representative OMJST

  • Canton, OH
  • 7 days ago
  • Canton, OH
  • 7 days ago

This position is also responsible for supervision of customer service staff....

Customer Service Representative

  • Barberton, OH (19 miles from Canton, OH)
  • 13 days ago
  • Barberton, OH (19 miles from Canton, OH)
  • 13 days ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Customer Service Representative

  • Canton, OH
  • 13 days ago
  • Canton, OH
  • 13 days ago

This position is also responsible for supervision of customer service staff....

U-Box Customer Care Representative (CDL)

  • Akron, OH (18 miles from Canton, OH)
  • 13 days ago
  • Akron, OH (18 miles from Canton, OH)
  • 13 days ago

Location: 1570 V Odom Blvd, Akron, Ohio 44320 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box Customer...

Customer Service Representative

  • Kent, OH (23 miles from Canton, OH)
  • 14 days ago
  • Kent, OH (23 miles from Canton, OH)
  • 14 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Lead Retail Customer Service Associate

  • Akron, OH (18 miles from Canton, OH)
  • 14 days ago
  • Akron, OH (18 miles from Canton, OH)
  • 14 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Representative

  • Barberton, OH (19 miles from Canton, OH)
  • 14 days ago
  • Barberton, OH (19 miles from Canton, OH)
  • 14 days ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Demographic Data for Canton, OH

Moving to Canton, OH? Find some basic demographic data about Canton, OH below.


Local
National
144,904
3,518
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Canton, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Canton, OH offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Canton, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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