Customer Service Jobs in Carrollton, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 22 Jobs

Customer Service Representative

  • Canton, OH (22 miles from Carrollton, OH)
  • 3 days ago
  • Canton, OH (22 miles from Carrollton, OH)
  • 3 days ago

Store 4705398: 2644 Fulton Dr NW, Canton, Ohio 44718 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Canton, OH (22 miles from Carrollton, OH)
  • 3 days ago
  • Canton, OH (22 miles from Carrollton, OH)
  • 3 days ago

Service Center Canton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...

Medical Equipment Customer Service Representative

  • New Philadelphia, OH (22 miles from Carrollton, OH)
  • 8 days ago
  • New Philadelphia, OH (22 miles from Carrollton, OH)
  • 8 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Spanish Bilingual Customer Service Representative

  • Canton, OH (22 miles from Carrollton, OH)
  • 9 days ago
  • Canton, OH (22 miles from Carrollton, OH)
  • 9 days ago

Mon - Friday - Leave 6 -7 pm to finish shift at home. 3pm-11:30pm ($21/hr.) -Handles calls pertaining to payments for gas and utility bills -Majority of calls will be inbound -Answer calls from...

Customer Service Associate

  • North Canton, OH (24 miles from Carrollton, OH)
  • 9 days ago
  • North Canton, OH (24 miles from Carrollton, OH)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • North Canton, OH (24 miles from Carrollton, OH)
  • 10 days ago
  • North Canton, OH (24 miles from Carrollton, OH)
  • 10 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Representative OMJST

  • Canton, OH (22 miles from Carrollton, OH)
  • 11 days ago
  • Canton, OH (22 miles from Carrollton, OH)
  • 11 days ago

This position is also responsible for supervision of customer service staff....

Customer Service Representative

  • Canton, OH (22 miles from Carrollton, OH)
  • 17 days ago
  • Canton, OH (22 miles from Carrollton, OH)
  • 17 days ago

This position is also responsible for supervision of customer service staff....

Customer Service Representative

  • North Canton, OH (24 miles from Carrollton, OH)
  • 22 days ago
  • North Canton, OH (24 miles from Carrollton, OH)
  • 22 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Canton, OH (22 miles from Carrollton, OH)
  • 23 days ago
  • Canton, OH (22 miles from Carrollton, OH)
  • 23 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

  • Salem, OH (24 miles from Carrollton, OH)
  • 30+ days ago
  • Salem, OH (24 miles from Carrollton, OH)
  • 30+ days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...

Emergency Dispatch

  • Alliance, OH (23 miles from Carrollton, OH)
  • 45+ days ago
  • Alliance, OH (23 miles from Carrollton, OH)
  • 45+ days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...

Customer Care Specialist

  • Salem, OH (24 miles from Carrollton, OH)
  • 45+ days ago
  • Salem, OH (24 miles from Carrollton, OH)
  • 45+ days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...

Retail Customer Service Associate

  • Canton, OH (22 miles from Carrollton, OH)
  • 26 days ago
  • Canton, OH (22 miles from Carrollton, OH)
  • 26 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Retail Customer Service Specialist

  • New Philadelphia, OH (22 miles from Carrollton, OH)
  • 29 days ago
  • New Philadelphia, OH (22 miles from Carrollton, OH)
  • 29 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Demographic Data for Carrollton, OH

Moving to Carrollton, OH? Find some basic demographic data about Carrollton, OH below.


Local
National
10,557
224
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Carrollton, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Carrollton, OH offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Carrollton, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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