Customer Service Jobs in Cleveland, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Lorain, OH (24 miles from Cleveland, OH)
- 30+ days ago
- Lorain, OH (24 miles from Cleveland, OH)
- 30+ days ago
As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Woodmere, OH (9 miles from Cleveland, OH)
- 13 hours ago
- Woodmere, OH (9 miles from Cleveland, OH)
- 13 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Westlake, OH (12 miles from Cleveland, OH)
- 13 hours ago
- Westlake, OH (12 miles from Cleveland, OH)
- 13 hours ago
Customer Service, Sales) Order to cash process knowledge Cloud based solutions (i.e. Service Cloud) / ERP systems (i.e....
Customer Service Representative
- Cleveland Heights, OH (4 miles from Cleveland, OH)
- 14 hours ago
- Cleveland Heights, OH (4 miles from Cleveland, OH)
- 14 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- Lorain, OH (24 miles from Cleveland, OH)
- 15 hours ago
- Lorain, OH (24 miles from Cleveland, OH)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Onsite)
- Broadview Heights, OH (12 miles from Cleveland, OH)
- 16 hours ago
- Broadview Heights, OH (12 miles from Cleveland, OH)
- 16 hours ago
Role Overview: Could you be our next Bi-lingual Customer Service Representative? Globe Life is looking for a Bi-lingual Customer Service Representative to join the team!...
Customer Service Representative (Loan Consultant I)
- Middleburg Heights, OH (9 miles from Cleveland, OH)
- 1 day ago
- Middleburg Heights, OH (9 miles from Cleveland, OH)
- 1 day ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Westlake, OH (12 miles from Cleveland, OH)
- 1 day ago
- Westlake, OH (12 miles from Cleveland, OH)
- 1 day ago
Additional Skills Supply chain Customer service Sales...
Retail Customer Service Supervisor Part Time
- Mentor, OH (22 miles from Cleveland, OH)
- 2 days ago
- Mentor, OH (22 miles from Cleveland, OH)
- 2 days ago
Role models outstanding customer service....
Part Time Customer Service Representative
- Cleveland Hts, OH (4 miles from Cleveland, OH)
- 2 days ago
- Cleveland Hts, OH (4 miles from Cleveland, OH)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Experience Associate, Cumberland Mall - Full Time
- Strongsville, OH (14 miles from Cleveland, OH)
- 3 days ago
- Strongsville, OH (14 miles from Cleveland, OH)
- 3 days ago
Id : REQ_552108, Title : Retail Customer Experience Associate, Cumberland Mall - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...068,...
Customer Service Representative
- North Olmsted, OH (13 miles from Cleveland, OH)
- 3 days ago
- North Olmsted, OH (13 miles from Cleveland, OH)
- 3 days ago
Qualifications High School diploma or equivalent required. 2 years experience in a contact center or other fast-paced customer service environment required....
Remote WorkCustomer Service Representative
- North Olmsted, OH (13 miles from Cleveland, OH)
- 3 days ago
- North Olmsted, OH (13 miles from Cleveland, OH)
- 3 days ago
Job Description The Customer Service Representative/Associate Product Consultant is responsible for providing high quality customer care to create a positive experience for consumers....
Remote WorkCustomer Service Representative
- Beachwood, OH (9 miles from Cleveland, OH)
- 4 days ago
- Beachwood, OH (9 miles from Cleveland, OH)
- 4 days ago
Description 7:30am-4pm M-F -Facilitates and coordinates new caregiver human resource appointments -Ensures exceptional customer service expectations are delivered -Responsible for accurate and timely...
- Valley View, OH (7 miles from Cleveland, OH)
- 4 days ago
- Valley View, OH (7 miles from Cleveland, OH)
- 4 days ago
ResourceMFG is now hiring for a Customer Service Associate in our Cleveland branch Pay rate: $41,000-$45,000 yearly based on experience Shift: 8:00am- 5:00pm Mon- Friday Must be bilingual in English...
Demographic Data for Cleveland, OH
Moving to Cleveland, OH? Find some basic demographic data about Cleveland, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cleveland, OH
Highest Education Level
Customer Services in Cleveland, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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