Customer Service Jobs in Cleveland, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Lorain, OH (24 miles from Cleveland, OH)
- 12 hours ago
- Lorain, OH (24 miles from Cleveland, OH)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Sheffield Village, OH (24 miles from Cleveland, OH)
- 14 hours ago
- Sheffield Village, OH (24 miles from Cleveland, OH)
- 14 hours ago
service....
Pharmacy Customer Service Associate
- Berea, OH (12 miles from Cleveland, OH)
- 21 hours ago
- Berea, OH (12 miles from Cleveland, OH)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Berea, OH (12 miles from Cleveland, OH)
- 21 hours ago
- Berea, OH (12 miles from Cleveland, OH)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative III
- Seven Hills, OH (7 miles from Cleveland, OH)
- 1 day ago
- Seven Hills, OH (7 miles from Cleveland, OH)
- 1 day ago
Researches and analyzes data to address operational challenges and customer service issues. Resolves & solutions communication issues or variances found in production....
Retail customer Service Supervisor-Part Time
- Mentor, OH (22 miles from Cleveland, OH)
- 1 day ago
- Mentor, OH (22 miles from Cleveland, OH)
- 1 day ago
Role models outstanding customer service....
Customer Service Representative
- Cleveland, OH (7 miles from Cleveland, OH)
- 1 day ago
- Cleveland, OH (7 miles from Cleveland, OH)
- 1 day ago
Requisition Number: 198928 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
- Macedonia, OH (16 miles from Cleveland, OH)
- 1 day ago
- Macedonia, OH (16 miles from Cleveland, OH)
- 1 day ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Mentor, OH (22 miles from Cleveland, OH)
- 2 days ago
- Mentor, OH (22 miles from Cleveland, OH)
- 2 days ago
Description This position helps generate revenue by obtaining orders, understanding customer's needs, solving problems, providing technical information, and developing accounts. This position will...
Minimum of 2 years of experience in a customer service-related position Experience in manufacturing customer service preferred Proficient in Microsoft Office applications (Outlook, Word, and Excel)...
Customer Service Representative
- Solon, OH (15 miles from Cleveland, OH)
- 4 days ago
- Solon, OH (15 miles from Cleveland, OH)
- 4 days ago
service for internal and external customers by using knowledge of the company ERP system as well as communicating effectively with team members within the Customer Service department....
We are looking to add a Customer Service Representative to our team at Pet Palace Cleveland!...
Customer Service Representative
- Cleveland, OH (4 miles from Cleveland, OH)
- 5 days ago
- Cleveland, OH (4 miles from Cleveland, OH)
- 5 days ago
Job Function : Customer Service...
Customer Service Representative
- North Royalton, OH (13 miles from Cleveland, OH)
- 5 days ago
- North Royalton, OH (13 miles from Cleveland, OH)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Cleveland, OH
Moving to Cleveland, OH? Find some basic demographic data about Cleveland, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Cleveland, OH
Highest Education Level
Customer Services in Cleveland, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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