Customer Service Jobs in Columbus, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Powell, OH (6 miles from Columbus, OH)
- 12 hours ago
- Powell, OH (6 miles from Columbus, OH)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Whitehall, OH (11 miles from Columbus, OH)
- 12 hours ago
- Whitehall, OH (11 miles from Columbus, OH)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Warehouse Customer Service Representative
- Etna, OH (20 miles from Columbus, OH)
- 14 hours ago
- Etna, OH (20 miles from Columbus, OH)
- 14 hours ago
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No \#INDexempt \#LI-RK Job Category: Customer Service Compensation...
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Job Type Full-time Description Spartan Logistics is a third-party logistics (3PL) company headquartered in Columbus, OH. We specialize in a unique logistics model: We own and operate our own...
2+ years of customer service experience. Strong Excel and/or Microsoft Access skills. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills....
Inside Sales /Customer Service Representative
- Lockbourne, OH (19 miles from Columbus, OH)
- 23 hours ago
- Lockbourne, OH (19 miles from Columbus, OH)
- 23 hours ago
for the gardening industry, is now seeking an Inside Sales/Customer Service Representative to work onsite Monday - Friday, 8:00am - 5:00pm at the Lockbourne, OH facility....
Sr Customer Service Representative (Pacific Time Zone)
- Columbus, OH
- 2 days ago
- Columbus, OH
- 2 days ago
The ideal candidate will have at least 5 years of experience in the diagnostics industry, with a strong focus on delivering exceptional customer service....
service....
Customer Service Representative - Cosmetics
- Grove City, OH (17 miles from Columbus, OH)
- 4 days ago
- Grove City, OH (17 miles from Columbus, OH)
- 4 days ago
Experience: Strong customer service experience. Strong understanding of computer systems. Call center experience is preferred but not required....
Join Our Team as a Customer Service Representative / Technical Support Specialist!...
As a Customer Service Representative, youll be the first point of contact for clients, event attendees, and donors....
Join Our Team as a Customer Service Representative / Technical Support Specialist!...
Sr Customer Service Representative (Central/Eastern Time Zone)
- Columbus, OH
- 5 days ago
- Columbus, OH
- 5 days ago
The ideal candidate will have at least 5 years of experience in the diagnostics industry, with a strong focus on delivering exceptional customer service....
Part-Time Remote Customer Service Representative
- Ashley, OH (21 miles from Columbus, OH)
- 5 days ago
- Ashley, OH (21 miles from Columbus, OH)
- 5 days ago
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkDemographic Data for Columbus, OH
Moving to Columbus, OH? Find some basic demographic data about Columbus, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Columbus, OH
Highest Education Level
Customer Services in Columbus, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »