Customer Service Jobs in Cortland, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Niles, OH (12 miles from Cortland, OH)
- 1 hour ago
- Niles, OH (12 miles from Cortland, OH)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Youngstown, OH (18 miles from Cortland, OH)
- 4 days ago
- Youngstown, OH (18 miles from Cortland, OH)
- 4 days ago
Additionally, the Customer Service Representative initiates the escalation process for unresolved customer problems....
Retail Customer Service Specialist- (Part Time)
- Boardman, OH (23 miles from Cortland, OH)
- 8 days ago
- Boardman, OH (23 miles from Cortland, OH)
- 8 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Associate - Temporary
- Hermitage, PA (16 miles from Cortland, OH)
- 8 days ago
- Hermitage, PA (16 miles from Cortland, OH)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Retail Customer Service Cashier
- Masury, OH (12 miles from Cortland, OH)
- 10 days ago
- Masury, OH (12 miles from Cortland, OH)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Associate
- Warren, OH (11 miles from Cortland, OH)
- 12 days ago
- Warren, OH (11 miles from Cortland, OH)
- 12 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1040 Niles Cortland Rd Se, Warren...
Customer Service Representative
- Newton Falls, OH (18 miles from Cortland, OH)
- 13 days ago
- Newton Falls, OH (18 miles from Cortland, OH)
- 13 days ago
Store 4705422: 100 E Broad St, Newton Falls, Ohio 44444 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Orwell, OH (12 miles from Cortland, OH)
- 13 days ago
- Orwell, OH (12 miles from Cortland, OH)
- 13 days ago
Store 4705203: 40 E Main St (nd), Orwell, Ohio 44076 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Middlefield, OH (17 miles from Cortland, OH)
- 14 days ago
- Middlefield, OH (17 miles from Cortland, OH)
- 14 days ago
Store 4705278: 15560 W High St, Middlefield, Ohio 44062 Availability - Shift/Days Full time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Newport Glen - Youngstown, OH
- Youngstown, OH (18 miles from Cortland, OH)
- 14 days ago
- Youngstown, OH (18 miles from Cortland, OH)
- 14 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Veterinary Client Service Representative- Part Time
- Girard, OH (13 miles from Cortland, OH)
- 16 days ago
- Girard, OH (13 miles from Cortland, OH)
- 16 days ago
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
Customer Service Representative (Loan Consultant II)
- Warren, OH (11 miles from Cortland, OH)
- 17 days ago
- Warren, OH (11 miles from Cortland, OH)
- 17 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative - Join Fast
- Youngstown, OH (18 miles from Cortland, OH)
- 29 days ago
- Youngstown, OH (18 miles from Cortland, OH)
- 29 days ago
un Customer Service Representative - Join Fast (Youngstown) compensation: To be discussed. employment type: job title: Customer Service Representative - Join Fast Responsibilities: Answering incoming...
Customer Service Representative - Part Time - Kirk Road
- Youngstown, OH (18 miles from Cortland, OH)
- 30+ days ago
- Youngstown, OH (18 miles from Cortland, OH)
- 30+ days ago
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
Retail Customer Service Cashier
- Diamond, OH (23 miles from Cortland, OH)
- 30+ days ago
- Diamond, OH (23 miles from Cortland, OH)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Cortland, OH
Moving to Cortland, OH? Find some basic demographic data about Cortland, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cortland, OH
Highest Education Level
Customer Services in Cortland, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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