Customer Service Jobs in Cortland, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Austintown, OH (18 miles from Cortland, OH)
- 2 hours ago
- Austintown, OH (18 miles from Cortland, OH)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant II)
- Warren, OH (11 miles from Cortland, OH)
- 11 hours ago
- Warren, OH (11 miles from Cortland, OH)
- 11 hours ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
- Boardman, OH (23 miles from Cortland, OH)
- 1 day ago
- Boardman, OH (23 miles from Cortland, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Transfer, PA (15 miles from Cortland, OH)
- 1 day ago
- Transfer, PA (15 miles from Cortland, OH)
- 1 day ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
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Pharmacy Customer Service Associate
- Warren, OH (11 miles from Cortland, OH)
- 4 days ago
- Warren, OH (11 miles from Cortland, OH)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Join Fast
- Youngstown, OH (18 miles from Cortland, OH)
- 12 days ago
- Youngstown, OH (18 miles from Cortland, OH)
- 12 days ago
un Customer Service Representative - Join Fast (Youngstown) compensation: To be discussed. employment type: job title: Customer Service Representative - Join Fast Responsibilities: Answering incoming...
Customer Service Representative - Part Time - Kirk Road
- Youngstown, OH (18 miles from Cortland, OH)
- 14 days ago
- Youngstown, OH (18 miles from Cortland, OH)
- 14 days ago
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
Retail Customer Service Cashier
- Diamond, OH (23 miles from Cortland, OH)
- 16 days ago
- Diamond, OH (23 miles from Cortland, OH)
- 16 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Supervisor
- Niles, OH (12 miles from Cortland, OH)
- 16 days ago
- Niles, OH (12 miles from Cortland, OH)
- 16 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Associate Job Details Great Lakes Cheese
- Hiram, OH (22 miles from Cortland, OH)
- 17 days ago
- Hiram, OH (22 miles from Cortland, OH)
- 17 days ago
Job Overview The Customer Service Associate acts as the liaison between the Customer and the Company/Sales in performing all general execution of customer support....
Customer Service Representative
- Jefferson, OH (23 miles from Cortland, OH)
- 17 days ago
- Jefferson, OH (23 miles from Cortland, OH)
- 17 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service....
Customer Service Representative, Full or Part Time
- Masury, OH (12 miles from Cortland, OH)
- 29 days ago
- Masury, OH (12 miles from Cortland, OH)
- 29 days ago
Store 4705424: 902 S Irvine St, Masury, Ohio 44438 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Sr. Customer Assistance Representative- Salem
- Youngstown, OH (18 miles from Cortland, OH)
- 30+ days ago
- Youngstown, OH (18 miles from Cortland, OH)
- 30+ days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service Representative
- Niles, OH (12 miles from Cortland, OH)
- 30+ days ago
- Niles, OH (12 miles from Cortland, OH)
- 30+ days ago
A to Z Dependable Services of Niles, OH is currently hiring for a motivated Customer Service Representative / CSR to help our clients with their plumbing inquiries....
Demographic Data for Cortland, OH
Moving to Cortland, OH? Find some basic demographic data about Cortland, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Cortland, OH
Highest Education Level
Customer Services in Cortland, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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