Customer Service Jobs in Eastlake, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 62 Jobs

Customer Service Representative

  • Mayfield Heights, OH (11 miles from Eastlake, OH)
  • 30+ days ago
  • Mayfield Heights, OH (11 miles from Eastlake, OH)
  • 30+ days ago

As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Woodmere, OH (12 miles from Eastlake, OH)
  • 13 hours ago
  • Woodmere, OH (12 miles from Eastlake, OH)
  • 13 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Representative

  • Cleveland Heights, OH (13 miles from Eastlake, OH)
  • 14 hours ago
  • Cleveland Heights, OH (13 miles from Eastlake, OH)
  • 14 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Retail Customer Service Supervisor Part Time

  • Mentor, OH (6 miles from Eastlake, OH)
  • 2 days ago
  • Mentor, OH (6 miles from Eastlake, OH)
  • 2 days ago

Role models outstanding customer service....

Part Time Customer Service Representative

  • Cleveland Hts, OH (13 miles from Eastlake, OH)
  • 2 days ago
  • Cleveland Hts, OH (13 miles from Eastlake, OH)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Beachwood, OH (12 miles from Eastlake, OH)
  • 4 days ago
  • Beachwood, OH (12 miles from Eastlake, OH)
  • 4 days ago

Description 7:30am-4pm M-F -Facilitates and coordinates new caregiver human resource appointments -Ensures exceptional customer service expectations are delivered -Responsible for accurate and timely...

Customer Service Associate

  • Valley View, OH (20 miles from Eastlake, OH)
  • 4 days ago
  • Valley View, OH (20 miles from Eastlake, OH)
  • 4 days ago

ResourceMFG is now hiring for a Customer Service Associate in our Cleveland branch Pay rate: $41,000-$45,000 yearly based on experience Shift: 8:00am- 5:00pm Mon- Friday Must be bilingual in English...

Customer Service Associate - Temporary

  • South Euclid, OH (12 miles from Eastlake, OH)
  • 4 days ago
  • South Euclid, OH (12 miles from Eastlake, OH)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Bedford, OH (19 miles from Eastlake, OH)
  • 6 days ago
  • Bedford, OH (19 miles from Eastlake, OH)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Twinsburg, OH (23 miles from Eastlake, OH)
  • 6 days ago
  • Twinsburg, OH (23 miles from Eastlake, OH)
  • 6 days ago

Customer Service Representative: $16+ Customer Service Representative: Answering a high volume of incoming calls from current or new customers Assist customers with online orders Create and post merchandise...

Dispensary Associate

  • Cleveland, OH (17 miles from Eastlake, OH)
  • 6 days ago
  • Cleveland, OH (17 miles from Eastlake, OH)
  • 6 days ago

service skills Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress Demonstrated proactivity, flexibility, adaptability and multi-tasking...

Customer Service Associate - Morning Shift

  • Macedonia, OH (24 miles from Eastlake, OH)
  • 7 days ago
  • Macedonia, OH (24 miles from Eastlake, OH)
  • 7 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Independence, OH (21 miles from Eastlake, OH)
  • 7 days ago
  • Independence, OH (21 miles from Eastlake, OH)
  • 7 days ago

Requisition Number: 195482 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Retail Customer Service Supervisor

  • Aurora, OH (24 miles from Eastlake, OH)
  • 7 days ago
  • Aurora, OH (24 miles from Eastlake, OH)
  • 7 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Cleveland, OH (17 miles from Eastlake, OH)
  • 7 days ago
  • Cleveland, OH (17 miles from Eastlake, OH)
  • 7 days ago

Proactively identify opportunities to improve customer service processes and procedures....

Demographic Data for Eastlake, OH

Moving to Eastlake, OH? Find some basic demographic data about Eastlake, OH below.


Local
National
32,616
522
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Eastlake, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Eastlake, OH offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Eastlake, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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