Customer Service Jobs in Edison, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-13 of 13 Jobs

Sr. Customer Assistance Representative

  • Marion, OH (11 miles from Edison, OH)
  • 1 day ago
  • Marion, OH (11 miles from Edison, OH)
  • 1 day ago

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...

Customer Service Representative

  • Marion, OH (11 miles from Edison, OH)
  • 4 days ago
  • Marion, OH (11 miles from Edison, OH)
  • 4 days ago

Position Overview : We are in search of a customer service representative to join our team....

CUSTOMER SERVICE REPRESENTATIVE (Full-Time)

  • Marion, OH (11 miles from Edison, OH)
  • 8 days ago
  • Marion, OH (11 miles from Edison, OH)
  • 8 days ago

Description Provides prompt, tactful, friendly, courteous and efficient customer service in the processing of bank transactions....

Customer Service Representative

  • Marion, OH (11 miles from Edison, OH)
  • 9 days ago
  • Marion, OH (11 miles from Edison, OH)
  • 9 days ago

Provides prompt, tactful, friendly, courteous and efficient customer service in the processing of bank transactions....

Part-Time Remote Customer Service Representative

  • Ashley, OH (12 miles from Edison, OH)
  • 10 days ago
  • Ashley, OH (12 miles from Edison, OH)
  • 10 days ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Customer Service Representative (Part-Time)

  • Mansfield, OH (23 miles from Edison, OH)
  • 10 days ago
  • Mansfield, OH (23 miles from Edison, OH)
  • 10 days ago

Overview Shift Available: Monday - Friday | 6:00 PM - 8:30 PM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup...

Retail Customer Service Supervisor

  • Marion, OH (11 miles from Edison, OH)
  • 30+ days ago
  • Marion, OH (11 miles from Edison, OH)
  • 30+ days ago

Role models outstanding customer service....

Customer Service Representative

  • Mansfield, OH (23 miles from Edison, OH)
  • 29 days ago
  • Mansfield, OH (23 miles from Edison, OH)
  • 29 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Marion, OH (11 miles from Edison, OH)
  • 30+ days ago
  • Marion, OH (11 miles from Edison, OH)
  • 30+ days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Retail Customer Service Associate

  • Ontario, OH (19 miles from Edison, OH)
  • 30+ days ago
  • Ontario, OH (19 miles from Edison, OH)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1070 N Lexington Springmill Rd,...

Customer Service Representative

  • Delaware, OH (21 miles from Edison, OH)
  • 60+ days ago
  • Delaware, OH (21 miles from Edison, OH)
  • 60+ days ago

We are looking to add a Customer Service Representative to our team at Pet Palace North Center!...

Sr. Customer Assistance Representative- Ashland

  • Mansfield, OH (23 miles from Edison, OH)
  • 90+ days ago
  • Mansfield, OH (23 miles from Edison, OH)
  • 90+ days ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Sr. Customer Assistance Representative- Mansfield

  • Mansfield, OH (23 miles from Edison, OH)
  • 90+ days ago
  • Mansfield, OH (23 miles from Edison, OH)
  • 90+ days ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Demographic Data for Edison, OH

Moving to Edison, OH? Find some basic demographic data about Edison, OH below.


Local
National
1,440
13
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Edison, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Edison, OH offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Edison, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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