Customer Service Jobs in Elyria, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 64 Jobs

Customer Service Representative

  • Lorain, OH (5 miles from Elyria, OH)
  • 30+ days ago
  • Lorain, OH (5 miles from Elyria, OH)
  • 30+ days ago

As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....

Customer Service Representative

  • Westlake, OH (11 miles from Elyria, OH)
  • 18 hours ago
  • Westlake, OH (11 miles from Elyria, OH)
  • 18 hours ago

Customer Service, Sales) Order to cash process knowledge Cloud based solutions (i.e. Service Cloud) / ERP systems (i.e....

Customer Service Representative

  • Parma, OH (20 miles from Elyria, OH)
  • 18 hours ago
  • Parma, OH (20 miles from Elyria, OH)
  • 18 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Pharmacy Customer Service Associate

  • Lorain, OH (5 miles from Elyria, OH)
  • 19 hours ago
  • Lorain, OH (5 miles from Elyria, OH)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Onsite)

  • Broadview Heights, OH (23 miles from Elyria, OH)
  • 20 hours ago
  • Broadview Heights, OH (23 miles from Elyria, OH)
  • 20 hours ago

Role Overview: Could you be our next Bi-lingual Customer Service Representative? Globe Life is looking for a Bi-lingual Customer Service Representative to join the team!...

Customer Service Representative (Loan Consultant I)

  • Middleburg Heights, OH (17 miles from Elyria, OH)
  • 1 day ago
  • Middleburg Heights, OH (17 miles from Elyria, OH)
  • 1 day ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative

  • Westlake, OH (11 miles from Elyria, OH)
  • 2 days ago
  • Westlake, OH (11 miles from Elyria, OH)
  • 2 days ago

Additional Skills Supply chain Customer service Sales...

Retail Customer Experience Associate, Cumberland Mall - Full Time

  • Strongsville, OH (16 miles from Elyria, OH)
  • 3 days ago
  • Strongsville, OH (16 miles from Elyria, OH)
  • 3 days ago

Id : REQ_552108, Title : Retail Customer Experience Associate, Cumberland Mall - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...068,...

Customer Service Representative

  • North Olmsted, OH (11 miles from Elyria, OH)
  • 3 days ago
  • North Olmsted, OH (11 miles from Elyria, OH)
  • 3 days ago

Qualifications High School diploma or equivalent required. 2 years experience in a contact center or other fast-paced customer service environment required....

Remote Work

Customer Service Representative

  • North Olmsted, OH (11 miles from Elyria, OH)
  • 3 days ago
  • North Olmsted, OH (11 miles from Elyria, OH)
  • 3 days ago

Job Description The Customer Service Representative/Associate Product Consultant is responsible for providing high quality customer care to create a positive experience for consumers....

Remote Work

Lead Retail Customer Service Associate

  • Medina, OH (23 miles from Elyria, OH)
  • 4 days ago
  • Medina, OH (23 miles from Elyria, OH)
  • 4 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Representative

  • Valley City, OH (14 miles from Elyria, OH)
  • 5 days ago
  • Valley City, OH (14 miles from Elyria, OH)
  • 5 days ago

Apply to be a Contact Center Customer Service Representative today!...

Customer Service Representative (Loan Consultant II)

  • Middleburg Heights, OH (17 miles from Elyria, OH)
  • 5 days ago
  • Middleburg Heights, OH (17 miles from Elyria, OH)
  • 5 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Dispensary Associate

  • Cleveland, OH (24 miles from Elyria, OH)
  • 6 days ago
  • Cleveland, OH (24 miles from Elyria, OH)
  • 6 days ago

service skills Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress Demonstrated proactivity, flexibility, adaptability and multi-tasking...

Customer Service Associate

  • Strongsville, OH (16 miles from Elyria, OH)
  • 6 days ago
  • Strongsville, OH (16 miles from Elyria, OH)
  • 6 days ago

As the name suggests, your main priority is to provide great customer service....

Demographic Data for Elyria, OH

Moving to Elyria, OH? Find some basic demographic data about Elyria, OH below.


Local
National
61,921
1,301
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Elyria, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Elyria, OH offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Elyria, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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