Customer Service Jobs in Fairfield, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 61 Jobs
Multi-Color Corporation

Customer Service Representative

Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators....

Retail Customer Service Associate

  • Cincinnati, OH (18 miles from Fairfield, OH)
  • moments ago
  • Cincinnati, OH (18 miles from Fairfield, OH)
  • moments ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 20 hours ago
  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 20 hours ago

*Strong customer service background required.*Spanish and French fluency preferred....

Customer Service Associate - Temporary

  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 1 day ago
  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 1 day ago
  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 1 day ago

Requisition Number: 198900 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Pharmacy Customer Service Associate

  • Lebanon, OH (15 miles from Fairfield, OH)
  • 2 days ago
  • Lebanon, OH (15 miles from Fairfield, OH)
  • 2 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Representative

  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 2 days ago
  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 2 days ago

Customer Service Representative Customer Service Employers have access to artificial intelligence language tools (AI) that help generate and enhance job descriptions and AI may have been used to create...

Customer Service Representative

  • West Chester, OH (7 miles from Fairfield, OH)
  • 3 days ago
  • West Chester, OH (7 miles from Fairfield, OH)
  • 3 days ago

***As a Customer Service Representative, you will be a part of an amazing company culture....

Summer Customer Service Representative Float - Cherry Grove

  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 3 days ago
  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 3 days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

Customer Service Associate

  • Miamisburg, OH (18 miles from Fairfield, OH)
  • 4 days ago
  • Miamisburg, OH (18 miles from Fairfield, OH)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service/Sales Associate - Full Time - Hiring Immediately

  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 5 days ago
  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 5 days ago

Rep, Customer Service, Inside Sales...

Ramp Agent (Customer Service Agent) - CVG

  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 5 days ago
  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 5 days ago

How you'll help us Keep Climbing (overview & key responsibilities) Internal Movement Eligibility: Internal Employees: Before applying for this position, please reference the company's Internal...

Customer Service Representative

  • West Chester, OH (7 miles from Fairfield, OH)
  • 6 days ago
  • West Chester, OH (7 miles from Fairfield, OH)
  • 6 days ago

Qualifications and Skill Requirements High school diploma or general education degree (GED) plus 2 years as a Customer Service Representative with YKK AP or 2 years of customer service experience in...

Inbound Customer Service Representative (CSR)

  • Milford, OH (23 miles from Fairfield, OH)
  • 6 days ago
  • Milford, OH (23 miles from Fairfield, OH)
  • 6 days ago

Job Title: Inbound Customer Service Representative Location: Milford, OH Type: Full Time Position Job Description: Relevant Experience (in Yrs ): 0 2 years The Inbound Customer Service Representative...

Inbound Customer Service Representative

  • Milford, OH (23 miles from Fairfield, OH)
  • 6 days ago
  • Milford, OH (23 miles from Fairfield, OH)
  • 6 days ago

The Inbound Customer Service Representative will have the following responsibilities: • Handle inbound calls and email services inquiries on queries such as: 1) Process & status of Estimate or Supplement...

Demographic Data for Fairfield, OH

Moving to Fairfield, OH? Find some basic demographic data about Fairfield, OH below.


Local
National
11,799,441
250,936

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Fairfield, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fairfield, OH offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fairfield, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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