Customer Service Jobs in Franklin, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Springdale, OH (18 miles from Franklin, OH)
- 7 hours ago
- Springdale, OH (18 miles from Franklin, OH)
- 7 hours ago
As a Customer Service Representative, you will provide top-notch support to our valued customers....
Retail Customer Service Supervisor
- West Chester, OH (14 miles from Franklin, OH)
- 13 hours ago
- West Chester, OH (14 miles from Franklin, OH)
- 13 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Mason, OH (12 miles from Franklin, OH)
- 22 hours ago
- Mason, OH (12 miles from Franklin, OH)
- 22 hours ago
The Customer Service Representative is responsible for coordinating and communicating with all necessary departments in order to fulfill customer expectations....
Customer Service Representative
- Beavercreek, OH (15 miles from Franklin, OH)
- 22 hours ago
- Beavercreek, OH (15 miles from Franklin, OH)
- 22 hours ago
Possess telephone charisma and excellent communication and customer service skills. Must demonstrate a friendly helpful manner and individual responsibility and accountability. Qualifications...
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Dispensary Associate - Part Time
- Beavercreek, OH (15 miles from Franklin, OH)
- 1 day ago
- Beavercreek, OH (15 miles from Franklin, OH)
- 1 day ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash-handling experience....
Senior Client Service Representative - Business Insurance
- Loveland, OH (22 miles from Franklin, OH)
- 1 day ago
- Loveland, OH (22 miles from Franklin, OH)
- 1 day ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
Customer Service Representative
- Springdale, OH (18 miles from Franklin, OH)
- 1 day ago
- Springdale, OH (18 miles from Franklin, OH)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Hamilton, OH (12 miles from Franklin, OH)
- 2 days ago
- Hamilton, OH (12 miles from Franklin, OH)
- 2 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.The individual selected for this role will be expected to work at...
Customer Service Representative-Remote (Healthcare)
- Loveland, OH (22 miles from Franklin, OH)
- 2 days ago
- Loveland, OH (22 miles from Franklin, OH)
- 2 days ago
Customer Service Representative-Remote (Healthcare) Job Description JOB DESCRIPTION The Customer Service Representative - Remote (Healthcare) works from home and interfaces with customers via inbound...
Remote WorkDispensary Associate - Full-time
- Beavercreek, OH (15 miles from Franklin, OH)
- 2 days ago
- Beavercreek, OH (15 miles from Franklin, OH)
- 2 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Representative
- Mason, OH (12 miles from Franklin, OH)
- 2 days ago
- Mason, OH (12 miles from Franklin, OH)
- 2 days ago
Whats a typical day as a Customer Service Representative?...
Life - Associate Customer Service Representative
- Fairfield, OH (12 miles from Franklin, OH)
- 2 days ago
- Fairfield, OH (12 miles from Franklin, OH)
- 2 days ago
Be ready to\: provide outstanding customer service handle 50-60 incoming calls daily with ease process changes on existing insurance policies, including policy changes, conversions, reinstatements and...
Customer Service Representative
- Mason, OH (12 miles from Franklin, OH)
- 3 days ago
- Mason, OH (12 miles from Franklin, OH)
- 3 days ago
Additionally, the Customer Service Representative initiates the escalation process for unresolved customer problems....
Customer Service Associate - Nights/Weekends
- Hamilton, OH (12 miles from Franklin, OH)
- 3 days ago
- Hamilton, OH (12 miles from Franklin, OH)
- 3 days ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Associate
- Washington Township, OH (11 miles from Franklin, OH)
- 4 days ago
- Washington Township, OH (11 miles from Franklin, OH)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1111 Miamisburg Centerville Rd,...
Demographic Data for Franklin, OH
Moving to Franklin, OH? Find some basic demographic data about Franklin, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Franklin, OH
Highest Education Level
Customer Services in Franklin, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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