Customer Service Jobs in Grandview Heights, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 82 Jobs

Licensed Customer Service Representative

Liberty Mutual Insurance
Columbus, OH (8 miles from Grandview Heights, OH)
4 hours ago

Liberty Mutual Insurance
Columbus, OH (8 miles from Grandview Heights, OH)
4 hours ago

Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....

Remote Work

Retail Customer Service Associate

Dublin, OH (9 miles from Grandview Heights, OH)
8 hours ago

Dublin, OH (9 miles from Grandview Heights, OH)
8 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5870 Sawmill Rd, Dublin, OH 43017...

F&I Customer Support Associate or Consultant

Columbus, OH (8 miles from Grandview Heights, OH)
16 hours ago

Columbus, OH (8 miles from Grandview Heights, OH)
16 hours ago

the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...

Customer Service Representative

Columbus, OH (8 miles from Grandview Heights, OH)
2 days ago

Columbus, OH (8 miles from Grandview Heights, OH)
2 days ago

Position Summary Join Our Team as a Customer Service Representative at Health Mart Atlas! Are you passionate about providing excellent customer service and thrive in a dynamic environment?...

Summer Customer Service Representative - Float - Henderson Rd. - Columbus, OH

Columbus, OH (8 miles from Grandview Heights, OH)
2 days ago

Columbus, OH (8 miles from Grandview Heights, OH)
2 days ago

BackSummer Customer Service Representative - Float - Henderson Rd.#12-7481Multiple LocationsApplyApply for this job now! ApplyLocationThis position is 100% in office....

Customer Care Representative - OHIO -Multi-Location Support - Full Time

Columbus, OH (8 miles from Grandview Heights, OH)
2 days ago

Columbus, OH (8 miles from Grandview Heights, OH)
2 days ago

Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner....

Customer Service Associate

Columbus, OH (8 miles from Grandview Heights, OH)
3 days ago

Columbus, OH (8 miles from Grandview Heights, OH)
3 days ago

Our client a premier financial services firm is searching for a Customer Services Associate to join their growing team in Columbus, OH....

Customer Service Representative - Baltimore Office

Baltimore, OH (24 miles from Grandview Heights, OH)
3 days ago

Baltimore, OH (24 miles from Grandview Heights, OH)
3 days ago

Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Ability to build collaborative relationships Ability to work as...

Customer Care Representative

Columbus, OH (8 miles from Grandview Heights, OH)
3 days ago

Columbus, OH (8 miles from Grandview Heights, OH)
3 days ago

Performs customer service processing functions: enters, maintains, updates and corrects customer account information....

Client Service Representative - Employee Health & Benefits (Entry Level)

Dublin, OH (9 miles from Grandview Heights, OH)
4 days ago

Dublin, OH (9 miles from Grandview Heights, OH)
4 days ago

About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...

Customer Service Representative

Reynoldsburg, OH (14 miles from Grandview Heights, OH)
5 days ago

Reynoldsburg, OH (14 miles from Grandview Heights, OH)
5 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Entry-Level Client Relations Associate

Columbus, OH (8 miles from Grandview Heights, OH)
6 days ago

Columbus, OH (8 miles from Grandview Heights, OH)
6 days ago

If youre passionate about delivering top-notch customer service and enjoy working in a fast-paced, event-driven environment, this is the perfect opportunity for you!...

Customer Service Representative - New Albany, OH (Onsite) Materials Management o

Westerville, OH (11 miles from Grandview Heights, OH)
7 days ago

Westerville, OH (11 miles from Grandview Heights, OH)
7 days ago

Customer Service Representative needed for an opportunity with SOC's client to work in New Albany, Ohio.Shifts Available:1A - Sunday to Tuesday/Wednesday from 6:00am to 6:30pm2A - Sunday to Tuesday/...

Customer Service Representative

Westerville, OH (11 miles from Grandview Heights, OH)
7 days ago

Westerville, OH (11 miles from Grandview Heights, OH)
7 days ago

Summary The Customer Service Representative will provide Best-In-Class customer service to all inbound coverage and/or general claims questions from customers (i.e. contract holders, dealers, agents...

Remote Work

Customer Service Representative

Columbus, OH (8 miles from Grandview Heights, OH)
8 days ago

Columbus, OH (8 miles from Grandview Heights, OH)
8 days ago

Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....

View all 82 jobs

Demographic Data for Grandview Heights, OH

Moving to Grandview Heights, OH? Find some basic demographic data about Grandview Heights, OH below.

Median Age

Average Household Income

Home Value vs Household Income in Grandview Heights, OH

Local

National

Total Population

11,799,441

Number of Businesses

250,936

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Grandview Heights, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Grandview Heights, OH offer the following education background

High School or GED

35.2%

Bachelor's Degree

25.1%

Associate's Degree

15.8%

Vocational Degree or Certification

11.9%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Grandview Heights, OH

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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