Customer Service Jobs in Gratiot, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Etna, OH (24 miles from Gratiot, OH)
- 4 days ago
- Etna, OH (24 miles from Gratiot, OH)
- 4 days ago
Ryder is immediately hiring a Permanent Full Time Warehouse Customer Service Rep in Etna, Ohio Warehouse Positions Pay Weekly Hourly Pay $22.00 per hour Schedule: Monday - Friday 8:00am - 4:30pm Apply...
Customer Service Representative - Newark Downtown Office
- Newark, OH (14 miles from Gratiot, OH)
- 6 days ago
- Newark, OH (14 miles from Gratiot, OH)
- 6 days ago
Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Ability to build collaborative relationships Ability to work as...
Pharmacy Customer Service Associate
- Etna, OH (24 miles from Gratiot, OH)
- 9 days ago
- Etna, OH (24 miles from Gratiot, OH)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Zanesville, OH (12 miles from Gratiot, OH)
- 15 days ago
- Zanesville, OH (12 miles from Gratiot, OH)
- 15 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
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Customer Service Representative
- Hebron, OH (15 miles from Gratiot, OH)
- 19 days ago
- Hebron, OH (15 miles from Gratiot, OH)
- 19 days ago
Reporting to Customer Service Supervisor, this person will be responsible for improving and assisting in various customer service responsibilities and data entry aspects....
- Zanesville, OH (12 miles from Gratiot, OH)
- 28 days ago
- Zanesville, OH (12 miles from Gratiot, OH)
- 28 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Retail Customer Service Associate
- Zanesville, OH (12 miles from Gratiot, OH)
- 45+ days ago
- Zanesville, OH (12 miles from Gratiot, OH)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3724 Northpointe Dr, Zanesville,...
- Heath, OH (6 miles from Gratiot, OH)
- 90+ days ago
- Heath, OH (6 miles from Gratiot, OH)
- 90+ days ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Demographic Data for Gratiot, OH
Moving to Gratiot, OH? Find some basic demographic data about Gratiot, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Gratiot, OH
Highest Education Level
Customer Services in Gratiot, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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