Customer Service Jobs in Hilliard, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Columbus, OH (9 miles from Hilliard, OH)
- 27 days ago
- Columbus, OH (9 miles from Hilliard, OH)
- 27 days ago
As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....
Customer Service Representative (Hybrid)
- New Albany, OH (19 miles from Hilliard, OH)
- 30+ days ago
- New Albany, OH (19 miles from Hilliard, OH)
- 30+ days ago
Job Description : We are immediately hiring a Customer Service Representative (Hybrid) in New Albany, OH for our Supply Chain Solutions division....
Customer Service Associate - Entry Level
- Columbus, OH (9 miles from Hilliard, OH)
- 11 hours ago
- Columbus, OH (9 miles from Hilliard, OH)
- 11 hours ago
Experience : Previous customer service, sales, or event coordination experience is a plus but not required....
Client Relations Associate/Receptionist (Full Time In-Office)
- Dublin, OH (5 miles from Hilliard, OH)
- 11 hours ago
- Dublin, OH (5 miles from Hilliard, OH)
- 11 hours ago
Golden Reserve is seeking a detail-oriented and customer-focused individual to join our team. As a Client Relations Associate, you will be part of our high-performing Scheduling Team. We run TV...
Customer Service Representative
- Gahanna, OH (16 miles from Hilliard, OH)
- 17 hours ago
- Gahanna, OH (16 miles from Hilliard, OH)
- 17 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Inbound Customer Service Agent - Consumer Relations (Remote)
- Columbus, OH (9 miles from Hilliard, OH)
- 20 hours ago
- Columbus, OH (9 miles from Hilliard, OH)
- 20 hours ago
(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....
Remote WorkBilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote)
- Columbus, OH (9 miles from Hilliard, OH)
- 20 hours ago
- Columbus, OH (9 miles from Hilliard, OH)
- 20 hours ago
(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....
Remote WorkFront Desk Sales & Customer Service Associate
- Grandview Heights, OH (7 miles from Hilliard, OH)
- 1 day ago
- Grandview Heights, OH (7 miles from Hilliard, OH)
- 1 day ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Columbus, OH (9 miles from Hilliard, OH)
- 2 days ago
- Columbus, OH (9 miles from Hilliard, OH)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Cashier
- Obetz, OH (14 miles from Hilliard, OH)
- 2 days ago
- Obetz, OH (14 miles from Hilliard, OH)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Client Service Representative Entry Level Immediate Hire
- Hilliard, OH
- 2 days ago
- Hilliard, OH
- 2 days ago
If you're passionate about delivering excellent customer service and ready to kickstart your career, apply now to join our team!...
Customer Care Representative - 3rd Shift (7on7off)
- Columbus, OH (9 miles from Hilliard, OH)
- 4 days ago
- Columbus, OH (9 miles from Hilliard, OH)
- 4 days ago
Provides customer service and issue/resolution. 2. Partners with Pharmacy to obtain necessary prescriptions for controlled drugs. 3....
Customer Service Representative - PT
- Columbus, OH (9 miles from Hilliard, OH)
- 4 days ago
- Columbus, OH (9 miles from Hilliard, OH)
- 4 days ago
service....
Retail Customer Service Associate
- Westerville, OH (15 miles from Hilliard, OH)
- 5 days ago
- Westerville, OH (15 miles from Hilliard, OH)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Verizon Customer Service Representative
- Grove City, OH (11 miles from Hilliard, OH)
- 6 days ago
- Grove City, OH (11 miles from Hilliard, OH)
- 6 days ago
What does a typical day look like for our Verizon Customer Service Representative?...
Demographic Data for Hilliard, OH
Moving to Hilliard, OH? Find some basic demographic data about Hilliard, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hilliard, OH
Highest Education Level
Customer Services in Hilliard, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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