Customer Service Jobs in Kent, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Twinsburg, OH (13 miles from Kent, OH)
- 1 day ago
- Twinsburg, OH (13 miles from Kent, OH)
- 1 day ago
Ready to make an impact with exceptional customer service?...
Customer Care Representative - Hybrid
- Norton, OH (17 miles from Kent, OH)
- 3 hours ago
- Norton, OH (17 miles from Kent, OH)
- 3 hours ago
Requirements of the Customer Care Representative: Experience in a customer service role. Strong communication skills. Experience with entering data and looking up data within an ERP system....
- Solon, OH (18 miles from Kent, OH)
- 18 hours ago
- Solon, OH (18 miles from Kent, OH)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Twinsburg, OH (13 miles from Kent, OH)
- 1 day ago
- Twinsburg, OH (13 miles from Kent, OH)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
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Delivery & Customer Service Representative CDL Required
- Ravenna, OH (8 miles from Kent, OH)
- 2 days ago
- Ravenna, OH (8 miles from Kent, OH)
- 2 days ago
Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service....
Remote WorkCustomer Service Representative
- Solon, OH (18 miles from Kent, OH)
- 2 days ago
- Solon, OH (18 miles from Kent, OH)
- 2 days ago
Shift: 10:30am-7:00pm M-F -Interact with customers and clients to request or provide insurance documents, proof of insurance, collect payment information and conduct follow-up -Answer calls...
Customer Service Representative (Ohio)
- Brooklyn Heights, OH (24 miles from Kent, OH)
- 2 days ago
- Brooklyn Heights, OH (24 miles from Kent, OH)
- 2 days ago
Summary: The Customer Service Representative, reporting directly to the Customer Service Manager, is directly responsible for providing technical support to customers....
Amazon Locker+ Customer Service Associate
- Bedford, OH (20 miles from Kent, OH)
- 3 days ago
- Bedford, OH (20 miles from Kent, OH)
- 3 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
- Streetsboro, OH (7 miles from Kent, OH)
- 3 days ago
- Streetsboro, OH (7 miles from Kent, OH)
- 3 days ago
Prepare any reports concerning customer service as required by supervisors. Assist in resolving any discrepancies. Data Entry Operate the computer terminal in a proficient manner....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Akron, OH (12 miles from Kent, OH)
- 4 days ago
- Akron, OH (12 miles from Kent, OH)
- 4 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Greentown, OH (14 miles from Kent, OH)
- 4 days ago
- Greentown, OH (14 miles from Kent, OH)
- 4 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Customer Service Representative- United States
- Stow, OH (6 miles from Kent, OH)
- 7 days ago
- Stow, OH (6 miles from Kent, OH)
- 7 days ago
service experience- Must possess a strong customer orientation- Must be extremely detail oriented- Must possess strong time management skills- Excellent interpersonal & communication skills- Computer...
Customer Service Associate - Temporary
- Bedford, OH (20 miles from Kent, OH)
- 7 days ago
- Bedford, OH (20 miles from Kent, OH)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Canton, OH (23 miles from Kent, OH)
- 8 days ago
- Canton, OH (23 miles from Kent, OH)
- 8 days ago
The Dispensary Agent will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients...
Customer Service Representative I
- Independence, OH (24 miles from Kent, OH)
- 9 days ago
- Independence, OH (24 miles from Kent, OH)
- 9 days ago
As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional....
Demographic Data for Kent, OH
Moving to Kent, OH? Find some basic demographic data about Kent, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Kent, OH
Highest Education Level
Customer Services in Kent, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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