Customer Service Jobs in Kent, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Canton, OH (23 miles from Kent, OH)
- 45+ days ago
- Canton, OH (23 miles from Kent, OH)
- 45+ days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative, Full or Part Time
- Barberton, OH (17 miles from Kent, OH)
- 6 hours ago
- Barberton, OH (17 miles from Kent, OH)
- 6 hours ago
Store 4705594: 224 31st St SW, Barberton, Ohio 44203 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative- United States
- Cuyahoga Falls, OH (7 miles from Kent, OH)
- 1 day ago
- Cuyahoga Falls, OH (7 miles from Kent, OH)
- 1 day ago
service experience Must possess a strong customer orientation Must be extremely detail oriented Must possess strong time management skills Excellent interpersonal & communication skills Computer and...
Customer Service Representative, Full or Part Time
- Bath, OH (16 miles from Kent, OH)
- 1 day ago
- Bath, OH (16 miles from Kent, OH)
- 1 day ago
Store 4705592: 1949 N Cleveland Massillon Rd, Bath, Ohio 44333 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
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Lead Customer Service Representative
- Canton, OH (23 miles from Kent, OH)
- 1 day ago
- Canton, OH (23 miles from Kent, OH)
- 1 day ago
Store 4705703: 5127 Fulton Dr NW, Canton, Ohio 44718 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Tallmadge, OH (5 miles from Kent, OH)
- 1 day ago
- Tallmadge, OH (5 miles from Kent, OH)
- 1 day ago
Store 4705585: 170 Tallmadge Cir, Tallmadge, Ohio 44278 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Airport Customer Service Agent (United) - CAK
- Canton, OH (23 miles from Kent, OH)
- 2 days ago
- Canton, OH (23 miles from Kent, OH)
- 2 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Retail Customer Service Associate
- Twinsburg, OH (13 miles from Kent, OH)
- 3 days ago
- Twinsburg, OH (13 miles from Kent, OH)
- 3 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Airport Customer Service Agent (United) - CAK
- North Canton, OH (20 miles from Kent, OH)
- 4 days ago
- North Canton, OH (20 miles from Kent, OH)
- 4 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Service Representative
- Solon, OH (18 miles from Kent, OH)
- 5 days ago
- Solon, OH (18 miles from Kent, OH)
- 5 days ago
YOU HAVE: Minimum 3+ years experience in a Customer Service setting required. Bachelors Degree is preferred. Experience in a fast-paced high-volume customer service environment....
- Akron, OH (12 miles from Kent, OH)
- 5 days ago
- Akron, OH (12 miles from Kent, OH)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Twinsburg, OH (13 miles from Kent, OH)
- 5 days ago
- Twinsburg, OH (13 miles from Kent, OH)
- 5 days ago
ResourceMFG is currently seeking Customer Service Representatives in Twinsburg, OH....
Airport Customer Service Agent - CAK
- North Canton, OH (20 miles from Kent, OH)
- 5 days ago
- North Canton, OH (20 miles from Kent, OH)
- 5 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Customer Service Agent -2nd Shift
- Streetsboro, OH (7 miles from Kent, OH)
- 5 days ago
- Streetsboro, OH (7 miles from Kent, OH)
- 5 days ago
Prepare any reports concerning customer service as required by supervisors. Assist in resolving any discrepancies. Data Entry Operate the computer terminal in a proficient manner....
Pharmacy Customer Service Associate
- North Canton, OH (20 miles from Kent, OH)
- 6 days ago
- North Canton, OH (20 miles from Kent, OH)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Kent, OH
Moving to Kent, OH? Find some basic demographic data about Kent, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Kent, OH
Highest Education Level
Customer Services in Kent, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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