Customer Service Jobs in Lakewood, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Strongsville, OH (11 miles from Lakewood, OH)
- 8 hours ago
- Strongsville, OH (11 miles from Lakewood, OH)
- 8 hours ago
As the name suggests, your main priority is to provide great customer service....
- Strongsville, OH (11 miles from Lakewood, OH)
- 1 day ago
- Strongsville, OH (11 miles from Lakewood, OH)
- 1 day ago
Client Service Representative Advatix, Inc. - 2.9 Strongsville, OH Job Details Full-time $60,000 a year 1 hour ago Benefits Travel reimbursement AD&D insurance Disability insurance Health...
Pharmacy Customer Service Associate
- Euclid, OH (15 miles from Lakewood, OH)
- 1 day ago
- Euclid, OH (15 miles from Lakewood, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Garfield Heights, OH (9 miles from Lakewood, OH)
- 1 day ago
- Garfield Heights, OH (9 miles from Lakewood, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Cleveland, OH (5 miles from Lakewood, OH)
- 2 days ago
- Cleveland, OH (5 miles from Lakewood, OH)
- 2 days ago
At least 1 year of sales and/or customer service experience. Excellent customer service skills: effective listening and communication....
- Cleveland, OH (5 miles from Lakewood, OH)
- 2 days ago
- Cleveland, OH (5 miles from Lakewood, OH)
- 2 days ago
service skills Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress Demonstrated proactivity, flexibility, adaptability and multi-tasking...
Customer Service Representative
- North Randall, OH (14 miles from Lakewood, OH)
- 2 days ago
- North Randall, OH (14 miles from Lakewood, OH)
- 2 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Rocky River, OH (2 miles from Lakewood, OH)
- 3 days ago
- Rocky River, OH (2 miles from Lakewood, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Rocky River, OH (2 miles from Lakewood, OH)
- 3 days ago
- Rocky River, OH (2 miles from Lakewood, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Brooklyn, OH (4 miles from Lakewood, OH)
- 4 days ago
- Brooklyn, OH (4 miles from Lakewood, OH)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Customer Service Associate
- Cleveland, OH (5 miles from Lakewood, OH)
- 4 days ago
- Cleveland, OH (5 miles from Lakewood, OH)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Sheffield Village, OH (18 miles from Lakewood, OH)
- 4 days ago
- Sheffield Village, OH (18 miles from Lakewood, OH)
- 4 days ago
service....
- Berea, OH (8 miles from Lakewood, OH)
- 5 days ago
- Berea, OH (8 miles from Lakewood, OH)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative III
- Seven Hills, OH (10 miles from Lakewood, OH)
- 5 days ago
- Seven Hills, OH (10 miles from Lakewood, OH)
- 5 days ago
Researches and analyzes data to address operational challenges and customer service issues. Resolves & solutions communication issues or variances found in production....
Customer Service Representative
- Cleveland, OH (10 miles from Lakewood, OH)
- 5 days ago
- Cleveland, OH (10 miles from Lakewood, OH)
- 5 days ago
Requisition Number: 198928 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Demographic Data for Lakewood, OH
Moving to Lakewood, OH? Find some basic demographic data about Lakewood, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lakewood, OH
Highest Education Level
Customer Services in Lakewood, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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