Customer Service Jobs in Lancaster, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Dispensary Associate - Part Time
- Whitehall, OH (24 miles from Lancaster, OH)
- 1 day ago
- Whitehall, OH (24 miles from Lancaster, OH)
- 1 day ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Representative
- Hebron, OH (20 miles from Lancaster, OH)
- 3 days ago
- Hebron, OH (20 miles from Lancaster, OH)
- 3 days ago
Reporting to Customer Service Supervisor, this person will be responsible for improving and assisting in various customer service responsibilities and data entry aspects....
- Whitehall, OH (24 miles from Lancaster, OH)
- 4 days ago
- Whitehall, OH (24 miles from Lancaster, OH)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Inside Sales /Customer Service Representative
- Lockbourne, OH (21 miles from Lancaster, OH)
- 5 days ago
- Lockbourne, OH (21 miles from Lancaster, OH)
- 5 days ago
for the gardening industry, is now seeking an Inside Sales/Customer Service Representative to work onsite Monday - Friday, 8:00am - 5:00pm at the Lockbourne, OH facility....
Pharmacy Customer Service Associate
- Whitehall, OH (24 miles from Lancaster, OH)
- 10 days ago
- Whitehall, OH (24 miles from Lancaster, OH)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - South Columbus - Lockbourne
- Lockbourne, OH (21 miles from Lancaster, OH)
- 11 days ago
- Lockbourne, OH (21 miles from Lancaster, OH)
- 11 days ago
Under direct supervision and through initial training, this position handles routine customer service cases. Achieves customer satisfaction with accurate, timely, and consistent information....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
We are looking for a customer service representative to connect with our insurance customers....
Customer Care Representative - Lehigh
- Nelsonville, OH (24 miles from Lancaster, OH)
- 23 days ago
- Nelsonville, OH (24 miles from Lancaster, OH)
- 23 days ago
Essential Duties and Responsibilities To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable...
Dispensary Associate-PT (Carroll)
- Carroll, OH (9 miles from Lancaster, OH)
- 24 days ago
- Carroll, OH (9 miles from Lancaster, OH)
- 24 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Retail Customer Service Cashier
- Circleville, OH (18 miles from Lancaster, OH)
- 30+ days ago
- Circleville, OH (18 miles from Lancaster, OH)
- 30+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Associate - Weekend Availability
- Circleville, OH (18 miles from Lancaster, OH)
- 30+ days ago
- Circleville, OH (18 miles from Lancaster, OH)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Temporary
- Canal Winchester, OH (14 miles from Lancaster, OH)
- 45+ days ago
- Canal Winchester, OH (14 miles from Lancaster, OH)
- 45+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Retail Customer Service Supervisor
- Reynoldsburg, OH (20 miles from Lancaster, OH)
- 60+ days ago
- Reynoldsburg, OH (20 miles from Lancaster, OH)
- 60+ days ago
Role models outstanding customer service....
Retail Customer Service Associate
- Reynoldsburg, OH (20 miles from Lancaster, OH)
- 30+ days ago
- Reynoldsburg, OH (20 miles from Lancaster, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2675 Taylor Road Ext, Reynoldsburg...
Demographic Data for Lancaster, OH
Moving to Lancaster, OH? Find some basic demographic data about Lancaster, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lancaster, OH
Highest Education Level
Customer Services in Lancaster, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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