Customer Service Jobs in Lancaster, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Dispensary Associate - Part Time

  • Whitehall, OH (24 miles from Lancaster, OH)
  • 1 day ago
  • Whitehall, OH (24 miles from Lancaster, OH)
  • 1 day ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Customer Service Representative

  • Hebron, OH (20 miles from Lancaster, OH)
  • 3 days ago
  • Hebron, OH (20 miles from Lancaster, OH)
  • 3 days ago

Reporting to Customer Service Supervisor, this person will be responsible for improving and assisting in various customer service responsibilities and data entry aspects....

Customer Service Associate

  • Whitehall, OH (24 miles from Lancaster, OH)
  • 4 days ago
  • Whitehall, OH (24 miles from Lancaster, OH)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Inside Sales /Customer Service Representative

  • Lockbourne, OH (21 miles from Lancaster, OH)
  • 5 days ago
  • Lockbourne, OH (21 miles from Lancaster, OH)
  • 5 days ago

for the gardening industry, is now seeking an Inside Sales/Customer Service Representative to work onsite Monday - Friday, 8:00am - 5:00pm at the Lockbourne, OH facility....

Pharmacy Customer Service Associate

  • Whitehall, OH (24 miles from Lancaster, OH)
  • 10 days ago
  • Whitehall, OH (24 miles from Lancaster, OH)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - South Columbus - Lockbourne

  • Lockbourne, OH (21 miles from Lancaster, OH)
  • 11 days ago
  • Lockbourne, OH (21 miles from Lancaster, OH)
  • 11 days ago

Under direct supervision and through initial training, this position handles routine customer service cases. Achieves customer satisfaction with accurate, timely, and consistent information....

LP Customer Service Associate II

  • Lancaster, OH
  • 18 days ago
  • Lancaster, OH
  • 18 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Lancaster, OH
  • 21 days ago
  • Lancaster, OH
  • 21 days ago

We are looking for a customer service representative to connect with our insurance customers....

Customer Care Representative - Lehigh

  • Nelsonville, OH (24 miles from Lancaster, OH)
  • 23 days ago
  • Nelsonville, OH (24 miles from Lancaster, OH)
  • 23 days ago

Essential Duties and Responsibilities To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable...

Dispensary Associate-PT (Carroll)

  • Carroll, OH (9 miles from Lancaster, OH)
  • 24 days ago
  • Carroll, OH (9 miles from Lancaster, OH)
  • 24 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Retail Customer Service Cashier

  • Circleville, OH (18 miles from Lancaster, OH)
  • 30+ days ago
  • Circleville, OH (18 miles from Lancaster, OH)
  • 30+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate - Weekend Availability

  • Circleville, OH (18 miles from Lancaster, OH)
  • 30+ days ago
  • Circleville, OH (18 miles from Lancaster, OH)
  • 30+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Temporary

  • Canal Winchester, OH (14 miles from Lancaster, OH)
  • 45+ days ago
  • Canal Winchester, OH (14 miles from Lancaster, OH)
  • 45+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Retail Customer Service Supervisor

  • Reynoldsburg, OH (20 miles from Lancaster, OH)
  • 60+ days ago
  • Reynoldsburg, OH (20 miles from Lancaster, OH)
  • 60+ days ago

Role models outstanding customer service....

Retail Customer Service Associate

  • Reynoldsburg, OH (20 miles from Lancaster, OH)
  • 30+ days ago
  • Reynoldsburg, OH (20 miles from Lancaster, OH)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2675 Taylor Road Ext, Reynoldsburg...

Demographic Data for Lancaster, OH

Moving to Lancaster, OH? Find some basic demographic data about Lancaster, OH below.


Local
National
62,010
1,237
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

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Salary for Customer Service Jobs in Lancaster, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lancaster, OH offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lancaster, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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