Customer Service Jobs in Lancaster, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Temporary Customer Care Representative
- Nelsonville, OH (24 miles from Lancaster, OH)
- 4 days ago
- Nelsonville, OH (24 miles from Lancaster, OH)
- 4 days ago
Training: 4-6 weeks Schedule: Monday – Friday 8:00 AM - 5:00 PM Mandated overtime. Essential Duties and Responsibilities To perform the job successfully, an individual must be able to perform each...
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Reynoldsburg, OH (20 miles from Lancaster, OH)
- 7 days ago
- Reynoldsburg, OH (20 miles from Lancaster, OH)
- 7 days ago
At Hiro Solutions Inc, we believe that providing outstanding customer service is essential to our success....
Customer Service Representative
- Circleville, OH (18 miles from Lancaster, OH)
- 9 days ago
- Circleville, OH (18 miles from Lancaster, OH)
- 9 days ago
This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
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Customer Service Representative
- Circleville, OH (18 miles from Lancaster, OH)
- 9 days ago
- Circleville, OH (18 miles from Lancaster, OH)
- 9 days ago
Job Purpose and Impact The Customer Service Representative will execute a limited scale of customer service activities for a single site team....
Customer Service Associate - Temporary
- Canal Winchester, OH (14 miles from Lancaster, OH)
- 9 days ago
- Canal Winchester, OH (14 miles from Lancaster, OH)
- 9 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
- Reynoldsburg, OH (20 miles from Lancaster, OH)
- 10 days ago
- Reynoldsburg, OH (20 miles from Lancaster, OH)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative Job Category: Customer Service Requisition Number: CUSTO002814 Posting Details Posted: February 7, 2025 Full-Time On-site Locations Lancaster, OH 43130, USA Job Details...
Retail Customer Service Supervisor
- Reynoldsburg, OH (20 miles from Lancaster, OH)
- 30+ days ago
- Reynoldsburg, OH (20 miles from Lancaster, OH)
- 30+ days ago
Retail Customer Service Supervisor...
Inside Sales /Customer Service Representative
- Lockbourne, OH (21 miles from Lancaster, OH)
- 30+ days ago
- Lockbourne, OH (21 miles from Lancaster, OH)
- 30+ days ago
the gardening industry, is now seeking an Inside Sales/Customer Service Representative to work onsite Monday - Friday, 8:00am - 5:00pm at the Lockbourne, OH facility....
Customer Care Representative - Lehigh
- Nelsonville, OH (24 miles from Lancaster, OH)
- 60+ days ago
- Nelsonville, OH (24 miles from Lancaster, OH)
- 60+ days ago
Essential Duties and Responsibilities To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable...
Customer Service Representative $16 - $18
- Reynoldsburg, OH (20 miles from Lancaster, OH)
- 90+ days ago
- Reynoldsburg, OH (20 miles from Lancaster, OH)
- 90+ days ago
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center....
Demographic Data for Lancaster, OH
Moving to Lancaster, OH? Find some basic demographic data about Lancaster, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lancaster, OH
Highest Education Level
Customer Services in Lancaster, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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