Customer Service Jobs in Mason, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Multi-Color Corporation
- Milford, OH (13 miles from Mason, OH)
- 6 days ago
- Multi-Color Corporation
- Milford, OH (13 miles from Mason, OH)
- 6 days ago
Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators....
Part Time Driver & Customer Service Representative
- Cincinnati, OH (15 miles from Mason, OH)
- 3 hours ago
- Cincinnati, OH (15 miles from Mason, OH)
- 3 hours ago
We are a customer service-focused company that understands that pets are truly family members....
Customer Service Representative
- Cincinnati, OH (15 miles from Mason, OH)
- 4 hours ago
- Cincinnati, OH (15 miles from Mason, OH)
- 4 hours ago
Inquires may be received via telephone calls delivered through call routing technology or through digital channels such as email, social media and online chat....
Customer Service Representative
- West Chester, OH (6 miles from Mason, OH)
- 4 hours ago
- West Chester, OH (6 miles from Mason, OH)
- 4 hours ago
Customer Service Representative ResourceMFG - 3.3 West Chester, OH Job Details Full-time $18 - $21 an hour 9 hours ago Qualifications Sales Customer service High school diploma or GED Human resources...
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Customer Service Representative
- Cincinnati, OH (15 miles from Mason, OH)
- 4 hours ago
- Cincinnati, OH (15 miles from Mason, OH)
- 4 hours ago
Company: Applied Industrial Technologies Location: Cincinnati, OH Career Level: Associate Industries: Manufacturing, Engineering, Aerospace Description Want to use your customer service skills to solve...
Customer Service Representative
- Cincinnati, OH (15 miles from Mason, OH)
- 1 day ago
- Cincinnati, OH (15 miles from Mason, OH)
- 1 day ago
Job CategoryVehicle ServiceLocationCincinnati, OhioReq. ID225608Job TypeFull-timeTesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified...
Customer Service Representative- Cincinnati, Ohio
- Cincinnati, OH (15 miles from Mason, OH)
- 1 day ago
- Cincinnati, OH (15 miles from Mason, OH)
- 1 day ago
Tech24 in Cincinnati OH is looking for a Customer Service Specialist! THIS IS NOT A REMOTE POSITION We are an HVAC/Refrigeration repair company based out of Greenville, South Carolina....
Claims Customer Service Representative
- Amelia, OH (23 miles from Mason, OH)
- 2 days ago
- Amelia, OH (23 miles from Mason, OH)
- 2 days ago
Job Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our inbound Claims contact center team....
Sr Customer Service Representative
- Cincinnati, OH (15 miles from Mason, OH)
- 2 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 2 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Service Representative
- Fairfield, OH (11 miles from Mason, OH)
- 3 days ago
- Fairfield, OH (11 miles from Mason, OH)
- 3 days ago
The Customer Service Representative may also be involved in identifying new sales opportunities through proactive questioning to ensure maximum share of customers' testing business....
- Cincinnati, OH (15 miles from Mason, OH)
- 3 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 3 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Sales & Customer Service Associate
- Cincinnati, OH (15 miles from Mason, OH)
- 3 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 3 days ago
service and help everyone feel valued and understood Selling the Massage Envy Wellness Program Promote the value of Total Body Care by educating clients on new and expanded services, booking clients...
Retail Customer Service Team Member - Full-Time
- Newport, KY (21 miles from Mason, OH)
- 4 days ago
- Newport, KY (21 miles from Mason, OH)
- 4 days ago
Store - CIN-NEWPORT, KY Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- Middletown, OH (15 miles from Mason, OH)
- 4 days ago
- Middletown, OH (15 miles from Mason, OH)
- 4 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Blue Ash, OH (7 miles from Mason, OH)
- 5 days ago
- Blue Ash, OH (7 miles from Mason, OH)
- 5 days ago
Summary: The Customer Service Representative processes purchase orders received via fax and e-mail by accurately entering sales orders into computer system....
Demographic Data for Mason, OH
Moving to Mason, OH? Find some basic demographic data about Mason, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mason, OH
Highest Education Level
Customer Services in Mason, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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