Customer Service Jobs in Mason, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Cincinnati, OH (15 miles from Mason, OH)
- 15 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 15 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Hamilton, OH (11 miles from Mason, OH)
- 4 hours ago
- Hamilton, OH (11 miles from Mason, OH)
- 4 hours ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.The individual selected for this role will be expected to work at...
Customer Service Representative-Remote (Healthcare)
- Loveland, OH (10 miles from Mason, OH)
- 4 hours ago
- Loveland, OH (10 miles from Mason, OH)
- 4 hours ago
Customer Service Representative-Remote (Healthcare) Job Description JOB DESCRIPTION The Customer Service Representative - Remote (Healthcare) works from home and interfaces with customers via inbound...
Remote WorkDispensary Associate - Full-time
- Beavercreek, OH (23 miles from Mason, OH)
- 9 hours ago
- Beavercreek, OH (23 miles from Mason, OH)
- 9 hours ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
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Apply to be a Customer Service Representative today!...
Life - Associate Customer Service Representative
- Fairfield, OH (11 miles from Mason, OH)
- 23 hours ago
- Fairfield, OH (11 miles from Mason, OH)
- 23 hours ago
Be ready to\: provide outstanding customer service handle 50-60 incoming calls daily with ease process changes on existing insurance policies, including policy changes, conversions, reinstatements and...
Retail Customer Experience Associate, Kenwood Towne Center - Full Time
- Cincinnati, OH (15 miles from Mason, OH)
- 1 day ago
- Cincinnati, OH (15 miles from Mason, OH)
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Pharmacy Customer Service Associate
- Norwood, OH (15 miles from Mason, OH)
- 1 day ago
- Norwood, OH (15 miles from Mason, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Additionally, the Customer Service Representative initiates the escalation process for unresolved customer problems....
Customer Service Associate - Nights/Weekends
- Hamilton, OH (11 miles from Mason, OH)
- 1 day ago
- Hamilton, OH (11 miles from Mason, OH)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Associate
- Washington Township, OH (21 miles from Mason, OH)
- 2 days ago
- Washington Township, OH (21 miles from Mason, OH)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1111 Miamisburg Centerville Rd,...
Technical Support / Customer Service Representative (Remote)
- Loveland, OH (10 miles from Mason, OH)
- 2 days ago
- Loveland, OH (10 miles from Mason, OH)
- 2 days ago
Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces with customers...
Remote WorkCustomer Service Representative (Remote)
- Loveland, OH (10 miles from Mason, OH)
- 2 days ago
- Loveland, OH (10 miles from Mason, OH)
- 2 days ago
Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or...
Remote WorkJob Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Pharmacy Customer Service Associate
- Loveland, OH (10 miles from Mason, OH)
- 2 days ago
- Loveland, OH (10 miles from Mason, OH)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Mason, OH
Moving to Mason, OH? Find some basic demographic data about Mason, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mason, OH
Highest Education Level
Customer Services in Mason, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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