Customer Service Jobs in Medina, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Akron, OH (19 miles from Medina, OH)
- 2 hours ago
- Akron, OH (19 miles from Medina, OH)
- 2 hours ago
Supervisory Responsibilities None Responsibilities Provides prompt and courteous customer service....
Customer Service Representative (Aviation)
- Akron, OH (19 miles from Medina, OH)
- 2 days ago
- Akron, OH (19 miles from Medina, OH)
- 2 days ago
service or problem-solving Must possess extremely strong customer service skills Knowledge, Skills, and Abilities: Ability to manage many tasks simultaneously and meet required deadlines/objectives...
- Sheffield Village, OH (23 miles from Medina, OH)
- 3 days ago
- Sheffield Village, OH (23 miles from Medina, OH)
- 3 days ago
service....
Pharmacy Customer Service Associate
- Berea, OH (20 miles from Medina, OH)
- 4 days ago
- Berea, OH (20 miles from Medina, OH)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Berea, OH (20 miles from Medina, OH)
- 4 days ago
- Berea, OH (20 miles from Medina, OH)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Stow, OH (24 miles from Medina, OH)
- 8 days ago
- Stow, OH (24 miles from Medina, OH)
- 8 days ago
As a Customer Service Representative, you’ll be the vital link between our dynamic sales force and the Matco Tools corporate offices....
Customer Service Representative
- North Royalton, OH (19 miles from Medina, OH)
- 9 days ago
- North Royalton, OH (19 miles from Medina, OH)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Client Service Representative, Insurance
- Middleburg Heights, OH (22 miles from Medina, OH)
- 14 days ago
- Middleburg Heights, OH (22 miles from Medina, OH)
- 14 days ago
Showcase strong problem-solving skills and deliver exceptional customer service. Join a forward-thinking team dedicated to client satisfaction and your professional development....
- North Olmsted, OH (24 miles from Medina, OH)
- 14 days ago
- North Olmsted, OH (24 miles from Medina, OH)
- 14 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative
- Barberton, OH (15 miles from Medina, OH)
- 15 days ago
- Barberton, OH (15 miles from Medina, OH)
- 15 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
U-Box Customer Care Representative (CDL)
- Akron, OH (19 miles from Medina, OH)
- 16 days ago
- Akron, OH (19 miles from Medina, OH)
- 16 days ago
Location: 1570 V Odom Blvd, Akron, Ohio 44320 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box Customer...
Customer Service Representative (Part-Time)
- North Ridgeville, OH (23 miles from Medina, OH)
- 16 days ago
- North Ridgeville, OH (23 miles from Medina, OH)
- 16 days ago
Overview Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments...
Customer Service Representative
- Strongsville, OH (17 miles from Medina, OH)
- 16 days ago
- Strongsville, OH (17 miles from Medina, OH)
- 16 days ago
Customer Service Representative Strongsville, OH 44149 Posted: 04/01/2025 Employment Type: Temp-To-Hire Job Category: Customer Service/Sales Job Number: 04 - 176274 kd Pay Rate: $20/hr temp, $20 to...
Retail Customer Service Associate
- Akron, OH (19 miles from Medina, OH)
- 17 days ago
- Akron, OH (19 miles from Medina, OH)
- 17 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Lead Retail Customer Service Associate
- Akron, OH (19 miles from Medina, OH)
- 17 days ago
- Akron, OH (19 miles from Medina, OH)
- 17 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Demographic Data for Medina, OH
Moving to Medina, OH? Find some basic demographic data about Medina, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Medina, OH
Highest Education Level
Customer Services in Medina, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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