Customer Service Jobs in Mentor, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Mayfield Heights, OH (14 miles from Mentor, OH)
- 30+ days ago
- Mayfield Heights, OH (14 miles from Mentor, OH)
- 30+ days ago
As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Woodmere, OH (16 miles from Mentor, OH)
- 13 hours ago
- Woodmere, OH (16 miles from Mentor, OH)
- 13 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Cleveland Heights, OH (18 miles from Mentor, OH)
- 14 hours ago
- Cleveland Heights, OH (18 miles from Mentor, OH)
- 14 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Role models outstanding customer service....
Part Time Customer Service Representative
- Cleveland Hts, OH (18 miles from Mentor, OH)
- 2 days ago
- Cleveland Hts, OH (18 miles from Mentor, OH)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Beachwood, OH (16 miles from Mentor, OH)
- 4 days ago
- Beachwood, OH (16 miles from Mentor, OH)
- 4 days ago
Description 7:30am-4pm M-F -Facilitates and coordinates new caregiver human resource appointments -Ensures exceptional customer service expectations are delivered -Responsible for accurate and timely...
- Valley View, OH (24 miles from Mentor, OH)
- 4 days ago
- Valley View, OH (24 miles from Mentor, OH)
- 4 days ago
ResourceMFG is now hiring for a Customer Service Associate in our Cleveland branch Pay rate: $41,000-$45,000 yearly based on experience Shift: 8:00am- 5:00pm Mon- Friday Must be bilingual in English...
Customer Service Associate - Temporary
- South Euclid, OH (16 miles from Mentor, OH)
- 4 days ago
- South Euclid, OH (16 miles from Mentor, OH)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bedford, OH (22 miles from Mentor, OH)
- 6 days ago
- Bedford, OH (22 miles from Mentor, OH)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Cleveland, OH (22 miles from Mentor, OH)
- 6 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 6 days ago
service skills Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress Demonstrated proactivity, flexibility, adaptability and multi-tasking...
Retail Customer Service Supervisor
- Aurora, OH (24 miles from Mentor, OH)
- 7 days ago
- Aurora, OH (24 miles from Mentor, OH)
- 7 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Cleveland, OH (22 miles from Mentor, OH)
- 7 days ago
- Cleveland, OH (22 miles from Mentor, OH)
- 7 days ago
Proactively identify opportunities to improve customer service processes and procedures....
Customer Service Representative
- North Randall, OH (19 miles from Mentor, OH)
- 8 days ago
- North Randall, OH (19 miles from Mentor, OH)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative - Part-time - Aurora
- Aurora, OH (24 miles from Mentor, OH)
- 9 days ago
- Aurora, OH (24 miles from Mentor, OH)
- 9 days ago
Cash handling and customer service experience preferred....
Demographic Data for Mentor, OH
Moving to Mentor, OH? Find some basic demographic data about Mentor, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mentor, OH
Highest Education Level
Customer Services in Mentor, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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