Customer Service Jobs in Middletown, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Kettering, OH (18 miles from Middletown, OH)
- 3 hours ago
- Kettering, OH (18 miles from Middletown, OH)
- 3 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Supervisor
- Springdale, OH (17 miles from Middletown, OH)
- 4 hours ago
- Springdale, OH (17 miles from Middletown, OH)
- 4 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Retail Customer Service II-Returns
- West Chester, OH (14 miles from Middletown, OH)
- 19 hours ago
- West Chester, OH (14 miles from Middletown, OH)
- 19 hours ago
The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role QUALIFICATIONS • 1 year sales or customer service experience preferred...
- Liberty Township, OH (8 miles from Middletown, OH)
- 1 day ago
- Liberty Township, OH (8 miles from Middletown, OH)
- 1 day ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Representative
- Mason, OH (15 miles from Middletown, OH)
- 1 day ago
- Mason, OH (15 miles from Middletown, OH)
- 1 day ago
Requisition Number: 199189 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Delivery Station Customer Service Associate, DSL
- West Chester, OH (14 miles from Middletown, OH)
- 1 day ago
- West Chester, OH (14 miles from Middletown, OH)
- 1 day ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Service & Retail Front Desk Associate - Store #62 - 4556 N Main Street
- Dayton, OH (20 miles from Middletown, OH)
- 4 days ago
- Dayton, OH (20 miles from Middletown, OH)
- 4 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Pharmacy Customer Service Associate
- Lebanon, OH (13 miles from Middletown, OH)
- 5 days ago
- Lebanon, OH (13 miles from Middletown, OH)
- 5 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative
- West Chester, OH (14 miles from Middletown, OH)
- 6 days ago
- West Chester, OH (14 miles from Middletown, OH)
- 6 days ago
***As a Customer Service Representative, you will be a part of an amazing company culture....
Customer Service Associate - Temporary
- Trotwood, OH (19 miles from Middletown, OH)
- 9 days ago
- Trotwood, OH (19 miles from Middletown, OH)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
TJ Maxx Bellefontaine, OH New Store - Retail Customer Service Supervisor
- Beavercreek, OH (21 miles from Middletown, OH)
- 9 days ago
- Beavercreek, OH (21 miles from Middletown, OH)
- 9 days ago
Role models outstanding customer service....
Customer Service Representative
- West Chester, OH (14 miles from Middletown, OH)
- 9 days ago
- West Chester, OH (14 miles from Middletown, OH)
- 9 days ago
Qualifications and Skill Requirements High school diploma or general education degree (GED) plus 2 years as a Customer Service Representative with YKK AP or 2 years of customer service experience in...
- West Chester, OH (14 miles from Middletown, OH)
- 14 days ago
- West Chester, OH (14 miles from Middletown, OH)
- 14 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Moraine, OH (15 miles from Middletown, OH)
- 14 days ago
- Moraine, OH (15 miles from Middletown, OH)
- 14 days ago
Excellent telephone communication and customer service skills. Ability to work independently and as part of a team....
Retail Customer Experience Associate, Bridgewater Commons - Full Time
- Springdale, OH (17 miles from Middletown, OH)
- 16 days ago
- Springdale, OH (17 miles from Middletown, OH)
- 16 days ago
Id : REQ_557440, Title : Retail Customer Experience Associate, Bridgewater Commons - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...986,...
Demographic Data for Middletown, OH
Moving to Middletown, OH? Find some basic demographic data about Middletown, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Middletown, OH
Highest Education Level
Customer Services in Middletown, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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