Customer Service Jobs in Milan, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-6 of 6 Jobs

Line Service Technician / Customer Service Representative

  • Port Clinton, OH (23 miles from Milan, OH)
  • 5 days ago
  • Port Clinton, OH (23 miles from Milan, OH)
  • 5 days ago

SUMMARY: The Line Service Technician is a customer service and maintenance roll responsible for supporting all airport ground operations....

Customer Service Associate

  • Sandusky, OH (9 miles from Milan, OH)
  • 13 days ago
  • Sandusky, OH (9 miles from Milan, OH)
  • 13 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate ll

  • Amherst, OH (18 miles from Milan, OH)
  • 30+ days ago
  • Amherst, OH (18 miles from Milan, OH)
  • 30+ days ago

The Customer Service Associate ll processes transactions routed to designated customer service desks within the case management system....

Lead Customer Service Representative

  • Bellevue, OH (12 miles from Milan, OH)
  • 60+ days ago
  • Bellevue, OH (12 miles from Milan, OH)
  • 60+ days ago

Store 4705570: 221 W Main St, Bellevue, Ohio 44811 Availability - Shift/Days Part time Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Bellevue, OH (12 miles from Milan, OH)
  • 60+ days ago
  • Bellevue, OH (12 miles from Milan, OH)
  • 60+ days ago

Store 4705570: 221 W Main St, Bellevue, Ohio 44811 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Amherst, OH (18 miles from Milan, OH)
  • 90+ days ago
  • Amherst, OH (18 miles from Milan, OH)
  • 90+ days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Demographic Data for Milan, OH

Moving to Milan, OH? Find some basic demographic data about Milan, OH below.


Local
National
3,322
90
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Milan, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Milan, OH offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Milan, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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