Customer Service Jobs in New Albany, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 90 Jobs

Warehouse Customer Service Representative

  • Etna, OH (11 miles from New Albany, OH)
  • 4 days ago
  • Etna, OH (11 miles from New Albany, OH)
  • 4 days ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No \#INDexempt \#LI-RK Job Category: Customer Service Compensation...

Customer Service Representative

  • New Albany, OH
  • 3 days ago
  • New Albany, OH
  • 3 days ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No Apply Here With Ryder Today We want YOU to join our family made...

Retail Customer Experience Associate, Bellevue Square - Full Time

  • Columbus, OH (10 miles from New Albany, OH)
  • 12 hours ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 12 hours ago

Id : REQ_565514, Title : Retail Customer Experience Associate, Bellevue Square - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...517,...

Retail Customer Service Supervisor

  • Columbus, OH (10 miles from New Albany, OH)
  • 17 hours ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 17 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Dispensary Associate - Part Time

  • Whitehall, OH (8 miles from New Albany, OH)
  • 17 hours ago
  • Whitehall, OH (8 miles from New Albany, OH)
  • 17 hours ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Customer Service Representative

  • Dublin, OH (17 miles from New Albany, OH)
  • 2 days ago
  • Dublin, OH (17 miles from New Albany, OH)
  • 2 days ago

The Customer Service Representative utilizes the skills learned to multitask between multiple tools and systems and apply this information and knowledge to customer service situations....

Remote Work

Medical Equipment Customer Service Representative

  • Columbus, OH (10 miles from New Albany, OH)
  • 2 days ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 2 days ago

For additional information, visit our company homepage Rotech.comOverview and ResponsibilitiesJob SummaryWe are seeking a dedicated Customer Service Representative to join our team....

Client Relations Associate Entry Level

  • Columbus, OH (10 miles from New Albany, OH)
  • 2 days ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 2 days ago

service, sales, or public-facing roles is a plus Interest in nonprofit work, marketing, or community outreach preferred What We Offer: Paid training no prior experience required Career advancement...

Pharmacy Customer Service Associate

  • Columbus, OH (10 miles from New Albany, OH)
  • 2 days ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Hebron, OH (17 miles from New Albany, OH)
  • 2 days ago
  • Hebron, OH (17 miles from New Albany, OH)
  • 2 days ago

Reporting to Customer Service Supervisor, this person will be responsible for improving and assisting in various customer service responsibilities and data entry aspects....

Medical Equipment Customer Service Representative

  • Gahanna, OH (4 miles from New Albany, OH)
  • 3 days ago
  • Gahanna, OH (4 miles from New Albany, OH)
  • 3 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Associate I

  • Columbus, OH (10 miles from New Albany, OH)
  • 3 days ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 3 days ago

The Customer Service Associate I is a business-to-business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for assigned...

Customer Service Representative in New Albany, OH

  • New Albany, OH
  • 3 days ago
  • New Albany, OH
  • 3 days ago

service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No Apply Here With Ryder Today We want YOU to join our family made...

Customer Service Representative

  • Columbus, OH (10 miles from New Albany, OH)
  • 3 days ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 3 days ago

What is it like to work at NSM? National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients’ lives. We are dedicated to...

Customer Service Representative

  • Columbus, OH (10 miles from New Albany, OH)
  • 3 days ago
  • Columbus, OH (10 miles from New Albany, OH)
  • 3 days ago

service issues Participate in other sales, marketing and networking activities in addition to charitable move coordination Job Requirements Customer service or sales background a plus (including servers...

Demographic Data for New Albany, OH

Moving to New Albany, OH? Find some basic demographic data about New Albany, OH below.


Local
National
27,781
660
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in New Albany, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New Albany, OH offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Albany, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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