Customer Service Jobs in New Albany, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Columbus, OH (10 miles from New Albany, OH)
- 28 days ago
- Columbus, OH (10 miles from New Albany, OH)
- 28 days ago
As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....
Dispensary Associate - Part Time
- Columbus, OH (10 miles from New Albany, OH)
- 3 hours ago
- Columbus, OH (10 miles from New Albany, OH)
- 3 hours ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Representative
- Columbus, OH (10 miles from New Albany, OH)
- 3 hours ago
- Columbus, OH (10 miles from New Albany, OH)
- 3 hours ago
We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products....
Customer Support Associate (US)
- Columbus, OH (10 miles from New Albany, OH)
- 4 hours ago
- Columbus, OH (10 miles from New Albany, OH)
- 4 hours ago
service is paramountEmbrace the commitment to customer service and nourishes brand loyaltyAgents must be proficient in using various computer systems including our internal systems and the Underwriters...
Remote WorkJob Description : We are immediately hiring a Customer Service Representative in New Albany, OH for our Supply Chain Solutions division....
Associate Customer Service Representative
- Columbus, OH (10 miles from New Albany, OH)
- 14 hours ago
- Columbus, OH (10 miles from New Albany, OH)
- 14 hours ago
As an Associate Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
- Grandview Heights, OH (14 miles from New Albany, OH)
- 14 hours ago
- Grandview Heights, OH (14 miles from New Albany, OH)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Columbus, OH (10 miles from New Albany, OH)
- 17 hours ago
- Columbus, OH (10 miles from New Albany, OH)
- 17 hours ago
Customer Relations Specialist Allied Mineral Products Holding, Inc. is a leading manufacturer of monolithic refractories worldwide, headquartered in Columbus, Ohio. We are currently seeking a...
Customer Service Representative
- Grove City, OH (22 miles from New Albany, OH)
- 18 hours ago
- Grove City, OH (22 miles from New Albany, OH)
- 18 hours ago
Education Associate’s degree or high school diploma Skills and Qualifications One year minimum experience in a customer service oriented role required....
Customer Service Representative
- Dublin, OH (17 miles from New Albany, OH)
- 1 day ago
- Dublin, OH (17 miles from New Albany, OH)
- 1 day ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Customer Service Associate - Entry Level
- Columbus, OH (10 miles from New Albany, OH)
- 1 day ago
- Columbus, OH (10 miles from New Albany, OH)
- 1 day ago
Experience : Previous customer service, sales, or event coordination experience is a plus but not required....
Client Relations Associate/Receptionist (Full Time In-Office)
- Dublin, OH (17 miles from New Albany, OH)
- 1 day ago
- Dublin, OH (17 miles from New Albany, OH)
- 1 day ago
Golden Reserve is seeking a detail-oriented and customer-focused individual to join our team. As a Client Relations Associate, you will be part of our high-performing Scheduling Team. We run TV...
Customer Service Representative
- Gahanna, OH (4 miles from New Albany, OH)
- 2 days ago
- Gahanna, OH (4 miles from New Albany, OH)
- 2 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Inbound Customer Service Agent - Consumer Relations (Remote)
- Columbus, OH (10 miles from New Albany, OH)
- 2 days ago
- Columbus, OH (10 miles from New Albany, OH)
- 2 days ago
(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....
Remote WorkBilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote)
- Columbus, OH (10 miles from New Albany, OH)
- 2 days ago
- Columbus, OH (10 miles from New Albany, OH)
- 2 days ago
(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....
Remote WorkDemographic Data for New Albany, OH
Moving to New Albany, OH? Find some basic demographic data about New Albany, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in New Albany, OH
Highest Education Level
Customer Services in New Albany, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »