Customer Service Jobs in New Lexington, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-9 of 9 Jobs

Retail Customer Service Cashier

  • Zanesville, OH (19 miles from New Lexington, OH)
  • 11 hours ago
  • Zanesville, OH (19 miles from New Lexington, OH)
  • 11 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate

  • Zanesville, OH (19 miles from New Lexington, OH)
  • 13 days ago
  • Zanesville, OH (19 miles from New Lexington, OH)
  • 13 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Representative

  • Zanesville, OH (19 miles from New Lexington, OH)
  • 17 days ago
  • Zanesville, OH (19 miles from New Lexington, OH)
  • 17 days ago

Culligan of Zanesville is currently seeking an Entry Level Customer Service Representative to join our office support team....

LP Customer Service Associate II

  • Lancaster, OH (22 miles from New Lexington, OH)
  • 18 days ago
  • Lancaster, OH (22 miles from New Lexington, OH)
  • 18 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Lancaster, OH (22 miles from New Lexington, OH)
  • 22 days ago
  • Lancaster, OH (22 miles from New Lexington, OH)
  • 22 days ago

We are looking for a customer service representative to connect with our insurance customers....

Customer Care Representative - Lehigh

  • Nelsonville, OH (18 miles from New Lexington, OH)
  • 23 days ago
  • Nelsonville, OH (18 miles from New Lexington, OH)
  • 23 days ago

Essential Duties and Responsibilities To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable...

Retail Customer Service Associate

  • Zanesville, OH (19 miles from New Lexington, OH)
  • 30+ days ago
  • Zanesville, OH (19 miles from New Lexington, OH)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3724 Northpointe Dr, Zanesville,...

Temporary Customer Care Representative

  • Nelsonville, OH (18 miles from New Lexington, OH)
  • 30+ days ago
  • Nelsonville, OH (18 miles from New Lexington, OH)
  • 30+ days ago

Training: 4-6 weeks Schedule: Monday – Friday 8:00 AM - 5:00 PM Mandated overtime. Essential Duties and Responsibilities To perform the job successfully, an individual must be able to perform each...

Retail Cashier

  • Heath, OH (20 miles from New Lexington, OH)
  • 90+ days ago
  • Heath, OH (20 miles from New Lexington, OH)
  • 90+ days ago

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Demographic Data for New Lexington, OH

Moving to New Lexington, OH? Find some basic demographic data about New Lexington, OH below.


Local
National
8,177
156
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

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Salary for Customer Service Jobs in New Lexington, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New Lexington, OH offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Lexington, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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