Customer Service Jobs in New Philadelphia, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Canton, OH (24 miles from New Philadelphia, OH)
- 1 hour ago
- Canton, OH (24 miles from New Philadelphia, OH)
- 1 hour ago
Service Center Canton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...
Retail Customer Service II- Returns
- Canton, OH (24 miles from New Philadelphia, OH)
- 3 days ago
- Canton, OH (24 miles from New Philadelphia, OH)
- 3 days ago
Meeting & Understanding Customers Retail Customer Service II- Returns Canton, United States Customer Relations Part time Job Description Job ID: 286487 Date posted: 07/04/2025 Why we will love you You...
Medical Equipment Customer Service Representative
- New Philadelphia, OH
- 4 days ago
- New Philadelphia, OH
- 4 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Spanish Bilingual Customer Service Representative
- Canton, OH (24 miles from New Philadelphia, OH)
- 5 days ago
- Canton, OH (24 miles from New Philadelphia, OH)
- 5 days ago
Mon - Friday - Leave 6 -7 pm to finish shift at home. 3pm-11:30pm ($21/hr.) -Handles calls pertaining to payments for gas and utility bills -Majority of calls will be inbound -Answer calls from...
Store 4705433: 317 Tuscarawas Ave, New Philadelphia, Ohio 44663 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
- Coshocton, OH (23 miles from New Philadelphia, OH)
- 6 days ago
- Coshocton, OH (23 miles from New Philadelphia, OH)
- 6 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative OMJST
- Canton, OH (24 miles from New Philadelphia, OH)
- 7 days ago
- Canton, OH (24 miles from New Philadelphia, OH)
- 7 days ago
This position is also responsible for supervision of customer service staff....
Customer Service Representative
- Canton, OH (24 miles from New Philadelphia, OH)
- 13 days ago
- Canton, OH (24 miles from New Philadelphia, OH)
- 13 days ago
This position is also responsible for supervision of customer service staff....
Customer Service Representative - Walnut Creek Banking Center
- Walnut Creek, OH (14 miles from New Philadelphia, OH)
- 16 days ago
- Walnut Creek, OH (14 miles from New Philadelphia, OH)
- 16 days ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Customer Service Representative
- Canton, OH (24 miles from New Philadelphia, OH)
- 19 days ago
- Canton, OH (24 miles from New Philadelphia, OH)
- 19 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Associate - Temporary
- Canton, OH (24 miles from New Philadelphia, OH)
- 26 days ago
- Canton, OH (24 miles from New Philadelphia, OH)
- 26 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Canton, OH (24 miles from New Philadelphia, OH)
- 30+ days ago
- Canton, OH (24 miles from New Philadelphia, OH)
- 30+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Retail Customer Service Associate
- Canton, OH (24 miles from New Philadelphia, OH)
- 22 days ago
- Canton, OH (24 miles from New Philadelphia, OH)
- 22 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Customer Service Specialist
- New Philadelphia, OH
- 25 days ago
- New Philadelphia, OH
- 25 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Retail Customer Service Associate
- Canton, OH (24 miles from New Philadelphia, OH)
- 30+ days ago
- Canton, OH (24 miles from New Philadelphia, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4790 Portage St Nw, Canton, OH 44720...
Demographic Data for New Philadelphia, OH
Moving to New Philadelphia, OH? Find some basic demographic data about New Philadelphia, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in New Philadelphia, OH
Highest Education Level
Customer Services in New Philadelphia, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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