Customer Service Jobs in Newark, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Zanesville, OH (23 miles from Newark, OH)
- 11 hours ago
- Zanesville, OH (23 miles from Newark, OH)
- 11 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Hebron, OH (12 miles from Newark, OH)
- 3 days ago
- Hebron, OH (12 miles from Newark, OH)
- 3 days ago
Reporting to Customer Service Supervisor, this person will be responsible for improving and assisting in various customer service responsibilities and data entry aspects....
Customer Service Representative in New Albany, OH
- New Albany, OH (22 miles from Newark, OH)
- 4 days ago
- New Albany, OH (22 miles from Newark, OH)
- 4 days ago
service skills Qualifications H.S. diploma/GED required One (1) year or more in sales and/or customer service required DOT Regulated: No Apply Here With Ryder Today We want YOU to join our family made...
- Zanesville, OH (23 miles from Newark, OH)
- 13 days ago
- Zanesville, OH (23 miles from Newark, OH)
- 13 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative
- Zanesville, OH (23 miles from Newark, OH)
- 17 days ago
- Zanesville, OH (23 miles from Newark, OH)
- 17 days ago
Culligan of Zanesville is currently seeking an Entry Level Customer Service Representative to join our office support team....
Retail Customer Service Supervisor
- Reynoldsburg, OH (23 miles from Newark, OH)
- 60+ days ago
- Reynoldsburg, OH (23 miles from Newark, OH)
- 60+ days ago
Role models outstanding customer service....
Retail Customer Service Associate
- Zanesville, OH (23 miles from Newark, OH)
- 30+ days ago
- Zanesville, OH (23 miles from Newark, OH)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3724 Northpointe Dr, Zanesville,...
Customer Service Representative
- Walhonding, OH (19 miles from Newark, OH)
- 45+ days ago
- Walhonding, OH (19 miles from Newark, OH)
- 45+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Heath, OH (8 miles from Newark, OH)
- 90+ days ago
- Heath, OH (8 miles from Newark, OH)
- 90+ days ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Demographic Data for Newark, OH
Moving to Newark, OH? Find some basic demographic data about Newark, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Newark, OH
Highest Education Level
Customer Services in Newark, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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