Customer Service Jobs in Niles, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Warren, OH (6 miles from Niles, OH)
- 1 day ago
- Warren, OH (6 miles from Niles, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Delivery & Customer Service Representative CDL Required
- Ravenna, OH (22 miles from Niles, OH)
- 2 days ago
- Ravenna, OH (22 miles from Niles, OH)
- 2 days ago
Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service....
Remote WorkCustomer Service Representative - Join Fast
- Youngstown, OH (7 miles from Niles, OH)
- 9 days ago
- Youngstown, OH (7 miles from Niles, OH)
- 9 days ago
un Customer Service Representative - Join Fast (Youngstown) compensation: To be discussed. employment type: job title: Customer Service Representative - Join Fast Responsibilities: Answering incoming...
/19303/64fedd75-2d06-44b9-b129-ef7118843cc5.png&z=8&s=RTL&ih_t=5%2F4%2F2025+7%3A39%3A41+AM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-review&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative - Part Time - Kirk Road
- Youngstown, OH (7 miles from Niles, OH)
- 11 days ago
- Youngstown, OH (7 miles from Niles, OH)
- 11 days ago
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
Retail Customer Service Cashier
- North Lima, OH (16 miles from Niles, OH)
- 13 days ago
- North Lima, OH (16 miles from Niles, OH)
- 13 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Cashier
- Sharon, PA (13 miles from Niles, OH)
- 13 days ago
- Sharon, PA (13 miles from Niles, OH)
- 13 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Associate Job Details Great Lakes Cheese
- Hiram, OH (23 miles from Niles, OH)
- 14 days ago
- Hiram, OH (23 miles from Niles, OH)
- 14 days ago
Job Overview The Customer Service Associate acts as the liaison between the Customer and the Company/Sales in performing all general execution of customer support....
Delivery Representative - CDL Required
- Cortland, OH (12 miles from Niles, OH)
- 17 days ago
- Cortland, OH (12 miles from Niles, OH)
- 17 days ago
Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service....
Customer Service Representative, Full or Part Time
- Columbiana, OH (21 miles from Niles, OH)
- 23 days ago
- Columbiana, OH (21 miles from Niles, OH)
- 23 days ago
Store 4705230: 315 N Main St, Columbiana, Ohio 44408 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Full or Part Time
- Masury, OH (11 miles from Niles, OH)
- 26 days ago
- Masury, OH (11 miles from Niles, OH)
- 26 days ago
Store 4705424: 902 S Irvine St, Masury, Ohio 44438 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Sr. Customer Assistance Representative- Salem
- Youngstown, OH (7 miles from Niles, OH)
- 30+ days ago
- Youngstown, OH (7 miles from Niles, OH)
- 30+ days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service Representative
- Ravenna, OH (22 miles from Niles, OH)
- 30+ days ago
- Ravenna, OH (22 miles from Niles, OH)
- 30+ days ago
Wastequip Customer Service Representative in Ravanna , Ohio Description Pay range: $17.50 - $21.00 DOEKey Responsibilities: Respond promptly and effectively to all customer inquiries, including price...
Customer Service Representative
- Columbiana, OH (21 miles from Niles, OH)
- 45+ days ago
- Columbiana, OH (21 miles from Niles, OH)
- 45+ days ago
Store 4705230: 315 N Main St, Columbiana, Ohio 44408 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Niles, OH
Moving to Niles, OH? Find some basic demographic data about Niles, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Niles, OH
Highest Education Level
Customer Services in Niles, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »