Customer Service Jobs in North Canton, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 35 Jobs

Bilingual Customer Service Representative

  • Canton, OH (2 miles from North Canton, OH)
  • 1 hour ago
  • Canton, OH (2 miles from North Canton, OH)
  • 1 hour ago

Description Monday-Friday (9:30am-6pm) Fully Onsite -Handle calls and emails from parents, guardians, and users of the platform -80% of day will be email correspondence and 20% will be telephonic...

Customer Service Representative

  • Cuyahoga Falls, OH (21 miles from North Canton, OH)
  • 13 hours ago
  • Cuyahoga Falls, OH (21 miles from North Canton, OH)
  • 13 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Uniontown, OH (8 miles from North Canton, OH)
  • 13 hours ago
  • Uniontown, OH (8 miles from North Canton, OH)
  • 13 hours ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...

Customer Service Representative

  • Akron, OH (15 miles from North Canton, OH)
  • 2 days ago
  • Akron, OH (15 miles from North Canton, OH)
  • 2 days ago

Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....

Customer Service Agent

  • Akron, OH (15 miles from North Canton, OH)
  • 5 days ago
  • Akron, OH (15 miles from North Canton, OH)
  • 5 days ago

| Akron, OH, USA | Hourly | Full Time Join the DVS Team as an Inbound Customer Service Superstar! Are you ready to make a difference while having a blast at work?...

Customer Service Representative

  • Alliance, OH (14 miles from North Canton, OH)
  • 5 days ago
  • Alliance, OH (14 miles from North Canton, OH)
  • 5 days ago

Service Representative PTC Alliance has a vacancy for a self-motivated, action oriented, and experienced Customer Service Representative in Alliance, OH....

Customer Service Associate - Customer Service Center

  • Uniontown, OH (8 miles from North Canton, OH)
  • 7 days ago
  • Uniontown, OH (8 miles from North Canton, OH)
  • 7 days ago

Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....

Remote Work

Customer Service Representative

  • North Canton, OH
  • 8 days ago
  • North Canton, OH
  • 8 days ago

Adecco is currently seeking a Warehouse Customer Service Representative for an engineering and manufacturer headquartered in North Canton, OH....

Retail Customer Service Cashier

  • Sterling, OH (24 miles from North Canton, OH)
  • 9 days ago
  • Sterling, OH (24 miles from North Canton, OH)
  • 9 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Care Specialist

  • Uniontown, OH (8 miles from North Canton, OH)
  • 9 days ago
  • Uniontown, OH (8 miles from North Canton, OH)
  • 9 days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...

Emergency Dispatch

  • Akron, OH (15 miles from North Canton, OH)
  • 9 days ago
  • Akron, OH (15 miles from North Canton, OH)
  • 9 days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...

Call Center Representative

  • Canton, OH (2 miles from North Canton, OH)
  • 9 days ago
  • Canton, OH (2 miles from North Canton, OH)
  • 9 days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...

Retail Customer Service Supervisor

  • Massillon, OH (5 miles from North Canton, OH)
  • 13 days ago
  • Massillon, OH (5 miles from North Canton, OH)
  • 13 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Canton, OH (2 miles from North Canton, OH)
  • 14 days ago
  • Canton, OH (2 miles from North Canton, OH)
  • 14 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Overnight 3rd Shift Customer Service Representative

  • Copley, OH (22 miles from North Canton, OH)
  • 14 days ago
  • Copley, OH (22 miles from North Canton, OH)
  • 14 days ago

Store 4705581: 1456 S Cleveland Massillon Rd, Copley, Ohio 44321 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for North Canton, OH

Moving to North Canton, OH? Find some basic demographic data about North Canton, OH below.


Local
National
11,799,441
250,936

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in North Canton, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in North Canton, OH offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in North Canton, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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