Customer Service Jobs in North Canton, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Aviation)
- Akron, OH (15 miles from North Canton, OH)
- 2 hours ago
- Akron, OH (15 miles from North Canton, OH)
- 2 hours ago
service or problem-solving Must possess extremely strong customer service skills Knowledge, Skills, and Abilities: Ability to manage many tasks simultaneously and meet required deadlines/objectives...
Customer Service Representative
- Canton, OH (2 miles from North Canton, OH)
- 7 hours ago
- Canton, OH (2 miles from North Canton, OH)
- 7 hours ago
Service Center Canton JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...
Customer Service Representative
- Munroe Falls, OH (20 miles from North Canton, OH)
- 1 day ago
- Munroe Falls, OH (20 miles from North Canton, OH)
- 1 day ago
Store 4705579: 85 S Main St, Munroe Falls, Ohio 44262 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service II- Returns
- Canton, OH (2 miles from North Canton, OH)
- 3 days ago
- Canton, OH (2 miles from North Canton, OH)
- 3 days ago
Meeting & Understanding Customers Retail Customer Service II- Returns Canton, United States Customer Relations Part time Job Description Job ID: 286487 Date posted: 07/04/2025 Why we will love you You...
Retail Customer Service Associate
- Kent, OH (20 miles from North Canton, OH)
- 4 days ago
- Kent, OH (20 miles from North Canton, OH)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Spanish Bilingual Customer Service Representative
- Canton, OH (2 miles from North Canton, OH)
- 5 days ago
- Canton, OH (2 miles from North Canton, OH)
- 5 days ago
Mon - Friday - Leave 6 -7 pm to finish shift at home. 3pm-11:30pm ($21/hr.) -Handles calls pertaining to payments for gas and utility bills -Majority of calls will be inbound -Answer calls from...
Customer Service Representative
- Stow, OH (23 miles from North Canton, OH)
- 5 days ago
- Stow, OH (23 miles from North Canton, OH)
- 5 days ago
As a Customer Service Representative, you’ll be the vital link between our dynamic sales force and the Matco Tools corporate offices....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative OMJST
- Canton, OH (2 miles from North Canton, OH)
- 7 days ago
- Canton, OH (2 miles from North Canton, OH)
- 7 days ago
This position is also responsible for supervision of customer service staff....
Customer Service Representative
- Barberton, OH (17 miles from North Canton, OH)
- 13 days ago
- Barberton, OH (17 miles from North Canton, OH)
- 13 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Customer Service Representative
- Canton, OH (2 miles from North Canton, OH)
- 13 days ago
- Canton, OH (2 miles from North Canton, OH)
- 13 days ago
This position is also responsible for supervision of customer service staff....
U-Box Customer Care Representative (CDL)
- Akron, OH (15 miles from North Canton, OH)
- 13 days ago
- Akron, OH (15 miles from North Canton, OH)
- 13 days ago
Location: 1570 V Odom Blvd, Akron, Ohio 44320 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box Customer...
Customer Service Representative
- Kent, OH (20 miles from North Canton, OH)
- 14 days ago
- Kent, OH (20 miles from North Canton, OH)
- 14 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Lead Retail Customer Service Associate
- Akron, OH (15 miles from North Canton, OH)
- 14 days ago
- Akron, OH (15 miles from North Canton, OH)
- 14 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Demographic Data for North Canton, OH
Moving to North Canton, OH? Find some basic demographic data about North Canton, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in North Canton, OH
Highest Education Level
Customer Services in North Canton, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »