Customer Service Jobs in Piqua, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-12 of 12 Jobs

Customer Care Representative - Parts ID

  • Piqua, OH
  • 1 hour ago
  • Piqua, OH
  • 1 hour ago

Customer Service - highly professional demeanor with excellent telephone skills and etiquette....

Customer Service Representative - Part-Time- OH

  • Troy, OH (9 miles from Piqua, OH)
  • 2 hours ago
  • Troy, OH (9 miles from Piqua, OH)
  • 2 hours ago

We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products....

Customer Service Representative

  • Vandalia, OH (19 miles from Piqua, OH)
  • 16 hours ago
  • Vandalia, OH (19 miles from Piqua, OH)
  • 16 hours ago

Immediate Opening for a Customer Service Representative role in Vandalia, Ohio!...

Customer Service Associate - Dinner/Close Shift

  • Huber Heights, OH (23 miles from Piqua, OH)
  • 2 days ago
  • Huber Heights, OH (23 miles from Piqua, OH)
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Huber Heights, OH (23 miles from Piqua, OH)
  • 2 days ago
  • Huber Heights, OH (23 miles from Piqua, OH)
  • 2 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative- Specialized Propeller Sales

  • Piqua, OH
  • 20 days ago
  • Piqua, OH
  • 20 days ago

Service Representative is responsible for sales, customer service, clerical and office management functions. 2) Communication with customers by phone, email or in person to receive orders and manage...

Customer Service Representative

  • Piqua, OH
  • 21 days ago
  • Piqua, OH
  • 21 days ago

Key Responsibilities 1) The Customer Service Representative is responsible for sales, customer service, clerical and office management functions. 2) Communication with customers by phone, fax or in...

Customer Service Representative - PT

  • Vandalia, OH (19 miles from Piqua, OH)
  • 28 days ago
  • Vandalia, OH (19 miles from Piqua, OH)
  • 28 days ago

service....

Customer Service Representative - FT

  • Vandalia, OH (19 miles from Piqua, OH)
  • 28 days ago
  • Vandalia, OH (19 miles from Piqua, OH)
  • 28 days ago

service....

Retail Customer Service Cashier

  • Sidney, OH (8 miles from Piqua, OH)
  • 45+ days ago
  • Sidney, OH (8 miles from Piqua, OH)
  • 45+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Senior Customer Service Representative

  • Vandalia, OH (19 miles from Piqua, OH)
  • 45+ days ago
  • Vandalia, OH (19 miles from Piqua, OH)
  • 45+ days ago

Applies customer service training and uses prepared scripts to address and resolve customer concerns and overcome objections by telephone....

Customer Service Representative

  • Vandalia, OH (19 miles from Piqua, OH)
  • 60+ days ago
  • Vandalia, OH (19 miles from Piqua, OH)
  • 60+ days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Demographic Data for Piqua, OH

Moving to Piqua, OH? Find some basic demographic data about Piqua, OH below.


Local
National
25,106
498
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Piqua, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Piqua, OH offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Piqua, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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