Customer Service Jobs in Richfield, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Berea, OH (15 miles from Richfield, OH)
- 4 hours ago
- Berea, OH (15 miles from Richfield, OH)
- 4 hours ago
service and support....
- Parma, OH (11 miles from Richfield, OH)
- 15 hours ago
- Parma, OH (11 miles from Richfield, OH)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Cleveland, OH (18 miles from Richfield, OH)
- 1 day ago
- Cleveland, OH (18 miles from Richfield, OH)
- 1 day ago
We are hiring immediately a Customer Service Representative with print knowledge preferred. for the Cleveland, Ohio Print Center facility....
Customer Service Representative- United States
- Stow, OH (10 miles from Richfield, OH)
- 1 day ago
- Stow, OH (10 miles from Richfield, OH)
- 1 day ago
service experience- Must possess a strong customer orientation- Must be extremely detail oriented- Must possess strong time management skills- Excellent interpersonal & communication skills- Computer...
Customer Service Associate - Temporary
- Bedford, OH (11 miles from Richfield, OH)
- 2 days ago
- Bedford, OH (11 miles from Richfield, OH)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Representative/Cashier
- Mayfield Hts, OH (20 miles from Richfield, OH)
- 3 days ago
- Mayfield Hts, OH (20 miles from Richfield, OH)
- 3 days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Berea, OH (15 miles from Richfield, OH)
- 3 days ago
- Berea, OH (15 miles from Richfield, OH)
- 3 days ago
We are looking for a Customer Service Representative working out of our Berea, OH facility....
Pharmacy Customer Service Associate
- Strongsville, OH (10 miles from Richfield, OH)
- 3 days ago
- Strongsville, OH (10 miles from Richfield, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Technical Customer Service Representative
- Cleveland, OH (18 miles from Richfield, OH)
- 3 days ago
- Cleveland, OH (18 miles from Richfield, OH)
- 3 days ago
Technical Customer Service Representative Location: Valley View, Ohio (Hybrid position) Reports To: Customer Service Manager FLSA Status: Exempt, Full Time Prepared Date: February 2023 Summary B'laster...
Customer Service Representative I
- Independence, OH (10 miles from Richfield, OH)
- 4 days ago
- Independence, OH (10 miles from Richfield, OH)
- 4 days ago
As a Customer Service Representative, you are the human connection to AmTrust Financial: energic, thoughtful, and professional....
Customer Service Representative- United States
- Hudson, OH (9 miles from Richfield, OH)
- 5 days ago
- Hudson, OH (9 miles from Richfield, OH)
- 5 days ago
service experience Must possess a strong customer orientation Must be extremely detail oriented Must possess strong time management skills Excellent interpersonal & communication skills Computer and...
Customer Service Representative
- Akron, OH (14 miles from Richfield, OH)
- 6 days ago
- Akron, OH (14 miles from Richfield, OH)
- 6 days ago
Customer Service Representative Location US-OH-Akron ID 2025-1413 Category Operations Position Type Full-Time Remote No Location US-Ohio-Akron Overview To provide customer service, including receiving...
- Strongsville, OH (10 miles from Richfield, OH)
- 8 days ago
- Strongsville, OH (10 miles from Richfield, OH)
- 8 days ago
As the name suggests, your main priority is to provide great customer service....
- Strongsville, OH (10 miles from Richfield, OH)
- 9 days ago
- Strongsville, OH (10 miles from Richfield, OH)
- 9 days ago
Client Service Representative Advatix, Inc. - 2.9 Strongsville, OH Job Details Full-time $60,000 a year 1 hour ago Benefits Travel reimbursement AD&D insurance Disability insurance Health...
Customer Service Representative
- Akron, OH (14 miles from Richfield, OH)
- 9 days ago
- Akron, OH (14 miles from Richfield, OH)
- 9 days ago
Customer Service Representative Akron, OH Description Job Summary Provides excellent customer service acting as a liaison between the store, its customers and associates to resolve customer concerns...
Demographic Data for Richfield, OH
Moving to Richfield, OH? Find some basic demographic data about Richfield, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Richfield, OH
Highest Education Level
Customer Services in Richfield, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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