Customer Service Jobs in Solon, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Strongsville, OH (19 miles from Solon, OH)
- 6 hours ago
- Strongsville, OH (19 miles from Solon, OH)
- 6 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate Job Details Great Lakes Cheese
- Hiram, OH (15 miles from Solon, OH)
- 1 day ago
- Hiram, OH (15 miles from Solon, OH)
- 1 day ago
Job Overview The Customer Service Associate acts as the liaison between the Customer and the Company/Sales in performing all general execution of customer support....
- Strongsville, OH (19 miles from Solon, OH)
- 1 day ago
- Strongsville, OH (19 miles from Solon, OH)
- 1 day ago
Client Service Representative Advatix, Inc. - 2.9 Strongsville, OH Job Details Full-time $60,000 a year 1 hour ago Benefits Travel reimbursement AD&D insurance Disability insurance Health...
Customer Service Representative
- Akron, OH (24 miles from Solon, OH)
- 1 day ago
- Akron, OH (24 miles from Solon, OH)
- 1 day ago
Supervisory Responsibilities None Responsibilities Provides prompt and courteous customer service....
Pharmacy Customer Service Associate
- Euclid, OH (13 miles from Solon, OH)
- 1 day ago
- Euclid, OH (13 miles from Solon, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Garfield Heights, OH (10 miles from Solon, OH)
- 1 day ago
- Garfield Heights, OH (10 miles from Solon, OH)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Cleveland, OH (15 miles from Solon, OH)
- 2 days ago
- Cleveland, OH (15 miles from Solon, OH)
- 2 days ago
At least 1 year of sales and/or customer service experience. Excellent customer service skills: effective listening and communication....
- Cleveland, OH (15 miles from Solon, OH)
- 2 days ago
- Cleveland, OH (15 miles from Solon, OH)
- 2 days ago
service skills Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress Demonstrated proactivity, flexibility, adaptability and multi-tasking...
Customer Service Representative
- North Randall, OH (6 miles from Solon, OH)
- 2 days ago
- North Randall, OH (6 miles from Solon, OH)
- 2 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Rocky River, OH (21 miles from Solon, OH)
- 3 days ago
- Rocky River, OH (21 miles from Solon, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Rocky River, OH (21 miles from Solon, OH)
- 3 days ago
- Rocky River, OH (21 miles from Solon, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Garfield Heights, OH (10 miles from Solon, OH)
- 3 days ago
- Garfield Heights, OH (10 miles from Solon, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Aviation)
- Akron, OH (24 miles from Solon, OH)
- 3 days ago
- Akron, OH (24 miles from Solon, OH)
- 3 days ago
service or problem-solving Must possess extremely strong customer service skills Knowledge, Skills, and Abilities: Ability to manage many tasks simultaneously and meet required deadlines/objectives...
Retail Customer Service Associate
- Brooklyn, OH (16 miles from Solon, OH)
- 4 days ago
- Brooklyn, OH (16 miles from Solon, OH)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Customer Service Associate
- Cleveland, OH (15 miles from Solon, OH)
- 4 days ago
- Cleveland, OH (15 miles from Solon, OH)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Solon, OH
Moving to Solon, OH? Find some basic demographic data about Solon, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Solon, OH
Highest Education Level
Customer Services in Solon, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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