Customer Service Jobs in Springfield, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Vandalia, OH (22 miles from Springfield, OH)
- 12 hours ago
- Vandalia, OH (22 miles from Springfield, OH)
- 12 hours ago
Immediate Opening for a Customer Service Representative role in Vandalia, Ohio!...
Customer Service Associate - Dinner/Close Shift
- Huber Heights, OH (16 miles from Springfield, OH)
- 2 days ago
- Huber Heights, OH (16 miles from Springfield, OH)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Huber Heights, OH (16 miles from Springfield, OH)
- 2 days ago
- Huber Heights, OH (16 miles from Springfield, OH)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Dayton, OH (20 miles from Springfield, OH)
- 5 days ago
- Dayton, OH (20 miles from Springfield, OH)
- 5 days ago
Requisition Number: 194842 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Experienced Customer Service Representative
- Clifton, OH (8 miles from Springfield, OH)
- 11 days ago
- Clifton, OH (8 miles from Springfield, OH)
- 11 days ago
Job Description: We are seeking an experienced Customer Service Representative to join our team....
Customer Service Associate - Weekend Availability
- Beavercreek, OH (23 miles from Springfield, OH)
- 12 days ago
- Beavercreek, OH (23 miles from Springfield, OH)
- 12 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Yellow Springs, OH (8 miles from Springfield, OH)
- 18 days ago
- Yellow Springs, OH (8 miles from Springfield, OH)
- 18 days ago
We're Hiring for a Customer Service Representative! If you are excited and passionate about helping #LetsSolveWater, consider joining our team today!...
Customer Service Representative
- Trotwood, OH (24 miles from Springfield, OH)
- 19 days ago
- Trotwood, OH (24 miles from Springfield, OH)
- 19 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Dispensary Associate - Part Time
- Beavercreek, OH (23 miles from Springfield, OH)
- 19 days ago
- Beavercreek, OH (23 miles from Springfield, OH)
- 19 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Summer Customer Service Representative Float - Beavercreek
- Yellow Springs, OH (8 miles from Springfield, OH)
- 27 days ago
- Yellow Springs, OH (8 miles from Springfield, OH)
- 27 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Representative - PT
- Vandalia, OH (22 miles from Springfield, OH)
- 28 days ago
- Vandalia, OH (22 miles from Springfield, OH)
- 28 days ago
service....
Customer Service Representative - FT
- Vandalia, OH (22 miles from Springfield, OH)
- 28 days ago
- Vandalia, OH (22 miles from Springfield, OH)
- 28 days ago
service....
Retail Customer Service Specialist
- Beavercreek, OH (23 miles from Springfield, OH)
- 30+ days ago
- Beavercreek, OH (23 miles from Springfield, OH)
- 30+ days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Summer Customer Service Representative Float - Yellow Springs
- Yellow Springs, OH (8 miles from Springfield, OH)
- 30+ days ago
- Yellow Springs, OH (8 miles from Springfield, OH)
- 30+ days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Demographic Data for Springfield, OH
Moving to Springfield, OH? Find some basic demographic data about Springfield, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Springfield, OH
Highest Education Level
Customer Services in Springfield, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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