Customer Service Jobs in Springfield, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- Beavercreek, OH (23 miles from Springfield, OH)
- 9 hours ago
- Beavercreek, OH (23 miles from Springfield, OH)
- 9 hours ago
Role models outstanding customer service....
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative - Springfield Downtown Office
- Springfield, OH
- 2 days ago
- Springfield, OH
- 2 days ago
Service Skills Written and Verbal Communication Ability to understand and follow directions Adaptable to change Basic Computer Skills Ability to build collaborative relationships Ability to work as...
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Pharmacy Customer Service Associate
- Kettering, OH (24 miles from Springfield, OH)
- 6 days ago
- Kettering, OH (24 miles from Springfield, OH)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Kettering, OH (24 miles from Springfield, OH)
- 7 days ago
- Kettering, OH (24 miles from Springfield, OH)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Kettering, OH (24 miles from Springfield, OH)
- 13 days ago
- Kettering, OH (24 miles from Springfield, OH)
- 13 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Supervisor
- Huber Heights, OH (16 miles from Springfield, OH)
- 17 days ago
- Huber Heights, OH (16 miles from Springfield, OH)
- 17 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Service Representative
- Kettering, OH (24 miles from Springfield, OH)
- 19 days ago
- Kettering, OH (24 miles from Springfield, OH)
- 19 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate - Temporary
- Trotwood, OH (24 miles from Springfield, OH)
- 28 days ago
- Trotwood, OH (24 miles from Springfield, OH)
- 28 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
TJ Maxx Bellefontaine, OH New Store - Retail Customer Service Supervisor
- Beavercreek, OH (23 miles from Springfield, OH)
- 28 days ago
- Beavercreek, OH (23 miles from Springfield, OH)
- 28 days ago
Role models outstanding customer service....
Customer Service Associate - Dinner/Close Shift
- Huber Heights, OH (16 miles from Springfield, OH)
- 45+ days ago
- Huber Heights, OH (16 miles from Springfield, OH)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Weekend Availability
- Beavercreek, OH (23 miles from Springfield, OH)
- 60+ days ago
- Beavercreek, OH (23 miles from Springfield, OH)
- 60+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Trotwood, OH (24 miles from Springfield, OH)
- 60+ days ago
- Trotwood, OH (24 miles from Springfield, OH)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Springfield, OH
Moving to Springfield, OH? Find some basic demographic data about Springfield, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Springfield, OH
Highest Education Level
Customer Services in Springfield, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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