Customer Service Jobs in Steubenville, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Lead Customer Service Representative, Full or Part Time
- Oakdale, PA (24 miles from Steubenville, OH)
- 1 day ago
- Oakdale, PA (24 miles from Steubenville, OH)
- 1 day ago
Store 4704235: 200 Market Place Dr, Oakdale, Pennsylvania 15071 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative - Bank Plaza
- Wheeling, WV (22 miles from Steubenville, OH)
- 2 days ago
- Wheeling, WV (22 miles from Steubenville, OH)
- 2 days ago
Cash handling and customer service experience preferred....
Summer Customer Service Representative - Float - Penco Road
- Follansbee, WV (6 miles from Steubenville, OH)
- 5 days ago
- Follansbee, WV (6 miles from Steubenville, OH)
- 5 days ago
Cash handling and customer service experience preferred....
Customer Service Representative
- Wheeling, WV (22 miles from Steubenville, OH)
- 9 days ago
- Wheeling, WV (22 miles from Steubenville, OH)
- 9 days ago
The Customer Service Representative is responsible for answering phone calls in a prompt and courteous manner to achieve contractual obligations....
Customer Service Representative - Medicare
- Wheeling, WV (22 miles from Steubenville, OH)
- 10 days ago
- Wheeling, WV (22 miles from Steubenville, OH)
- 10 days ago
The Customer Service Representative is responsible for answering phone calls in a prompt and courteous manner to achieve contractual obligations....
Customer Service Representative
- Industry, PA (23 miles from Steubenville, OH)
- 15 days ago
- Industry, PA (23 miles from Steubenville, OH)
- 15 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative - Part Time - Weirton Penco
- Weirton, WV (5 miles from Steubenville, OH)
- 17 days ago
- Weirton, WV (5 miles from Steubenville, OH)
- 17 days ago
Cash handling and customer service experience preferred....
Customer Service Representative Lead - Bank Plaza
- Wheeling, WV (22 miles from Steubenville, OH)
- 20 days ago
- Wheeling, WV (22 miles from Steubenville, OH)
- 20 days ago
Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....
Customer Service Representative Lead - Woodsdale
- Wheeling, WV (22 miles from Steubenville, OH)
- 26 days ago
- Wheeling, WV (22 miles from Steubenville, OH)
- 26 days ago
Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....
Summer Customer Service Representative - Float - Elm Grove
- Wheeling, WV (22 miles from Steubenville, OH)
- 60+ days ago
- Wheeling, WV (22 miles from Steubenville, OH)
- 60+ days ago
Cash handling and customer service experience preferred....
Summer Customer Service Representative - Hopewell
- Aliquippa, PA (22 miles from Steubenville, OH)
- 60+ days ago
- Aliquippa, PA (22 miles from Steubenville, OH)
- 60+ days ago
Cash handling and customer service experience preferred....
Customer Service Representative, Full or Part Time
- Oakdale, PA (24 miles from Steubenville, OH)
- 60+ days ago
- Oakdale, PA (24 miles from Steubenville, OH)
- 60+ days ago
Store 4704235: 200 Market Place Dr, Oakdale, Pennsylvania 15071 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Carrollton, OH (24 miles from Steubenville, OH)
- 90+ days ago
- Carrollton, OH (24 miles from Steubenville, OH)
- 90+ days ago
Store 4705225: 264 W Main St, Carrollton, Ohio 44615 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Steubenville, OH
Moving to Steubenville, OH? Find some basic demographic data about Steubenville, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Steubenville, OH
Highest Education Level
Customer Services in Steubenville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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