Customer Service Jobs in Stow, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Strongsville, OH (21 miles from Stow, OH)
- moments ago
- Strongsville, OH (21 miles from Stow, OH)
- moments ago
Client Service Representative Advatix, Inc. - 2.9 Strongsville, OH Job Details Full-time $60,000 a year 1 hour ago Benefits Travel reimbursement AD&D insurance Disability insurance Health...
Customer Service Representative
- Akron, OH (9 miles from Stow, OH)
- 4 hours ago
- Akron, OH (9 miles from Stow, OH)
- 4 hours ago
Supervisory Responsibilities None Responsibilities Provides prompt and courteous customer service....
- Uniontown, OH (14 miles from Stow, OH)
- 16 hours ago
- Uniontown, OH (14 miles from Stow, OH)
- 16 hours ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Associate - Temporary
- Garfield Heights, OH (21 miles from Stow, OH)
- 16 hours ago
- Garfield Heights, OH (21 miles from Stow, OH)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- North Randall, OH (19 miles from Stow, OH)
- 1 day ago
- North Randall, OH (19 miles from Stow, OH)
- 1 day ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Garfield Heights, OH (21 miles from Stow, OH)
- 2 days ago
- Garfield Heights, OH (21 miles from Stow, OH)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Aviation)
- Akron, OH (9 miles from Stow, OH)
- 2 days ago
- Akron, OH (9 miles from Stow, OH)
- 2 days ago
service or problem-solving Must possess extremely strong customer service skills Knowledge, Skills, and Abilities: Ability to manage many tasks simultaneously and meet required deadlines/objectives...
Retail Customer Service Associate
- Brooklyn, OH (23 miles from Stow, OH)
- 3 days ago
- Brooklyn, OH (23 miles from Stow, OH)
- 3 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Customer Service Associate
- Beachwood, OH (21 miles from Stow, OH)
- 3 days ago
- Beachwood, OH (21 miles from Stow, OH)
- 3 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Munroe Falls, OH (2 miles from Stow, OH)
- 3 days ago
- Munroe Falls, OH (2 miles from Stow, OH)
- 3 days ago
Store 4705579: 85 S Main St, Munroe Falls, Ohio 44262 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Care Representative III
- Seven Hills, OH (18 miles from Stow, OH)
- 4 days ago
- Seven Hills, OH (18 miles from Stow, OH)
- 4 days ago
Researches and analyzes data to address operational challenges and customer service issues. Resolves & solutions communication issues or variances found in production....
Customer Service Representative
- Cleveland, OH (18 miles from Stow, OH)
- 4 days ago
- Cleveland, OH (18 miles from Stow, OH)
- 4 days ago
Requisition Number: 198928 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Customer Service Representative
- Solon, OH (14 miles from Stow, OH)
- 7 days ago
- Solon, OH (14 miles from Stow, OH)
- 7 days ago
service for internal and external customers by using knowledge of the company ERP system as well as communicating effectively with team members within the Customer Service department....
Customer Service Representative
- Garfield Heights, OH (21 miles from Stow, OH)
- 8 days ago
- Garfield Heights, OH (21 miles from Stow, OH)
- 8 days ago
Minimum of 2 years of experience in a customer service-related position Experience in manufacturing customer service preferred Proficient in Microsoft Office applications (Outlook, Word, and Excel)...
As a Customer Service Representative, you’ll be the vital link between our dynamic sales force and the Matco Tools corporate offices....
Demographic Data for Stow, OH
Moving to Stow, OH? Find some basic demographic data about Stow, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Stow, OH
Highest Education Level
Customer Services in Stow, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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