Customer Service Jobs in Stow, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 71 Jobs

Customer Service Representative

  • Mayfield Heights, OH (22 miles from Stow, OH)
  • 30+ days ago
  • Mayfield Heights, OH (22 miles from Stow, OH)
  • 30+ days ago

As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Woodmere, OH (21 miles from Stow, OH)
  • 17 hours ago
  • Woodmere, OH (21 miles from Stow, OH)
  • 17 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Representative

  • Cuyahoga Falls, OH (2 miles from Stow, OH)
  • 18 hours ago
  • Cuyahoga Falls, OH (2 miles from Stow, OH)
  • 18 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Uniontown, OH (14 miles from Stow, OH)
  • 18 hours ago
  • Uniontown, OH (14 miles from Stow, OH)
  • 18 hours ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...

Customer Service Representative (Onsite)

  • Broadview Heights, OH (15 miles from Stow, OH)
  • 20 hours ago
  • Broadview Heights, OH (15 miles from Stow, OH)
  • 20 hours ago

Role Overview: Could you be our next Bi-lingual Customer Service Representative? Globe Life is looking for a Bi-lingual Customer Service Representative to join the team!...

Customer Service Representative (Loan Consultant I)

  • Middleburg Heights, OH (23 miles from Stow, OH)
  • 1 day ago
  • Middleburg Heights, OH (23 miles from Stow, OH)
  • 1 day ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative

  • Akron, OH (9 miles from Stow, OH)
  • 2 days ago
  • Akron, OH (9 miles from Stow, OH)
  • 2 days ago

Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems....

Part Time Customer Service Representative

  • Cleveland Hts, OH (24 miles from Stow, OH)
  • 2 days ago
  • Cleveland Hts, OH (24 miles from Stow, OH)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Experience Associate, Cumberland Mall - Full Time

  • Strongsville, OH (21 miles from Stow, OH)
  • 3 days ago
  • Strongsville, OH (21 miles from Stow, OH)
  • 3 days ago

Id : REQ_552108, Title : Retail Customer Experience Associate, Cumberland Mall - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...068,...

Customer Service Representative

  • Beachwood, OH (21 miles from Stow, OH)
  • 4 days ago
  • Beachwood, OH (21 miles from Stow, OH)
  • 4 days ago

Description 7:30am-4pm M-F -Facilitates and coordinates new caregiver human resource appointments -Ensures exceptional customer service expectations are delivered -Responsible for accurate and timely...

Customer Service Associate

  • Valley View, OH (18 miles from Stow, OH)
  • 4 days ago
  • Valley View, OH (18 miles from Stow, OH)
  • 4 days ago

ResourceMFG is now hiring for a Customer Service Associate in our Cleveland branch Pay rate: $41,000-$45,000 yearly based on experience Shift: 8:00am- 5:00pm Mon- Friday Must be bilingual in English...

Customer Service Associate - Temporary

  • South Euclid, OH (23 miles from Stow, OH)
  • 4 days ago
  • South Euclid, OH (23 miles from Stow, OH)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Retail Customer Service Associate

  • Medina, OH (24 miles from Stow, OH)
  • 4 days ago
  • Medina, OH (24 miles from Stow, OH)
  • 4 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Agent

  • Akron, OH (9 miles from Stow, OH)
  • 5 days ago
  • Akron, OH (9 miles from Stow, OH)
  • 5 days ago

| Akron, OH, USA | Hourly | Full Time Join the DVS Team as an Inbound Customer Service Superstar! Are you ready to make a difference while having a blast at work?...

Customer Service Representative

  • Alliance, OH (24 miles from Stow, OH)
  • 5 days ago
  • Alliance, OH (24 miles from Stow, OH)
  • 5 days ago

Service Representative PTC Alliance has a vacancy for a self-motivated, action oriented, and experienced Customer Service Representative in Alliance, OH....

Demographic Data for Stow, OH

Moving to Stow, OH? Find some basic demographic data about Stow, OH below.


Local
National
38,709
916
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Stow, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Stow, OH offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Stow, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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