Customer Service Jobs in Toledo, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Would you be interested in this Customer Service Position?? **Must have a Valid Drivers License and your OWN Vehicle for this position!...
Customer Service Representative
- Perrysburg, OH (8 miles from Toledo, OH)
- 9 days ago
- Perrysburg, OH (8 miles from Toledo, OH)
- 9 days ago
Store 4705443: 28350 Oregon Rd, Perrysburg, Ohio 43551 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Maumee, OH (8 miles from Toledo, OH)
- 10 days ago
- Maumee, OH (8 miles from Toledo, OH)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative(Patient Representative)
- Toledo, OH
- 11 days ago
- Toledo, OH
- 11 days ago
Job Description UCB is looking for a positive and professional Customer Service representative to join our growing team....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Monroe, MI (18 miles from Toledo, OH)
- 14 days ago
- Monroe, MI (18 miles from Toledo, OH)
- 14 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
- Dundee, MI (21 miles from Toledo, OH)
- 16 days ago
- Dundee, MI (21 miles from Toledo, OH)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative, Full or Part Time
- Perrysburg, OH (8 miles from Toledo, OH)
- 19 days ago
- Perrysburg, OH (8 miles from Toledo, OH)
- 19 days ago
Store 4705443: 28350 Oregon Rd, Perrysburg, Ohio 43551 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative I
- Maumee, OH (8 miles from Toledo, OH)
- 21 days ago
- Maumee, OH (8 miles from Toledo, OH)
- 21 days ago
Understand and maintain Customer Service KPI and communicate to Plant Manager as trained....
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Retail Customer Service Supervisor (Part-time)
- Holland, OH (10 miles from Toledo, OH)
- 60+ days ago
- Holland, OH (10 miles from Toledo, OH)
- 60+ days ago
Role models outstanding customer service....
Customer Service Representative (Full-Time)
- Perrysburg, OH (8 miles from Toledo, OH)
- 60+ days ago
- Perrysburg, OH (8 miles from Toledo, OH)
- 60+ days ago
Paid holidays (8); paid vacation and personal days 401(k) plan, Company Match Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Monroe, MI (21 miles from Toledo, OH)
- 90+ days ago
- Monroe, MI (21 miles from Toledo, OH)
- 90+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Toledo, OH
Moving to Toledo, OH? Find some basic demographic data about Toledo, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Toledo, OH
Highest Education Level
Customer Services in Toledo, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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