Customer Service Jobs in Toledo, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 23 Jobs

Customer Accounts Advisor

  • Toledo, OH
  • 19 days ago
  • Toledo, OH
  • 19 days ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Pharmacy Customer Service Associate

  • Toledo, OH
  • 12 hours ago
  • Toledo, OH
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Monroe, MI (18 miles from Toledo, OH)
  • 18 hours ago
  • Monroe, MI (18 miles from Toledo, OH)
  • 18 hours ago

Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis....

Customer Service Representative

  • Bowling Green, OH (18 miles from Toledo, OH)
  • 20 hours ago
  • Bowling Green, OH (18 miles from Toledo, OH)
  • 20 hours ago

Fire Protection Customer Service Representative****Who are we?**?A-Gas is a global leader in Lifecycle Refrigerant Management....

Customer Service Representative (Loan Consultant II)

  • Toledo, OH
  • 1 day ago
  • Toledo, OH
  • 1 day ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Retail Customer Service Supervisor

  • Toledo, OH
  • 1 day ago
  • Toledo, OH
  • 1 day ago

Role models outstanding customer service....

Customer Service Associate - Temporary

  • Bowling Green, OH (18 miles from Toledo, OH)
  • 3 days ago
  • Bowling Green, OH (18 miles from Toledo, OH)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Dinner/Close Shift

  • Holland, OH (10 miles from Toledo, OH)
  • 6 days ago
  • Holland, OH (10 miles from Toledo, OH)
  • 6 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Bowling Green, OH (18 miles from Toledo, OH)
  • 8 days ago
  • Bowling Green, OH (18 miles from Toledo, OH)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Supervisor (Full-time)

  • Holland, OH (10 miles from Toledo, OH)
  • 12 days ago
  • Holland, OH (10 miles from Toledo, OH)
  • 12 days ago

Role models outstanding customer service....

Customer Service Representative - Country Squire AH

  • Oregon, OH (2 miles from Toledo, OH)
  • 13 days ago
  • Oregon, OH (2 miles from Toledo, OH)
  • 13 days ago

We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service, to our clients, and would love for you to join us today!...

Customer Service Representative

  • Toledo, OH
  • 14 days ago
  • Toledo, OH
  • 14 days ago

Store 4705722: 305 Clayton St, Toledo, Ohio 43604 Availability - Shift/Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...

LP Customer Service Associate II

  • Toledo, OH
  • 45+ days ago
  • Toledo, OH
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Supervisor (Part-time)

  • Holland, OH (10 miles from Toledo, OH)
  • 90+ days ago
  • Holland, OH (10 miles from Toledo, OH)
  • 90+ days ago

Role models outstanding customer service....

Customer Service Representative

  • Maumee, OH (8 miles from Toledo, OH)
  • 23 days ago
  • Maumee, OH (8 miles from Toledo, OH)
  • 23 days ago

Duration: Contract-to-Hire Interview: In person interview Ideal candidate: Able to multitask Professional on the phone Able to limit distractions Previous customer service experience (phone or in person...

Demographic Data for Toledo, OH

Moving to Toledo, OH? Find some basic demographic data about Toledo, OH below.


Local
National
300,698
6,100
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Toledo, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Toledo, OH offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Toledo, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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