Customer Service Jobs in Wickliffe, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- Cleveland, OH (13 miles from Wickliffe, OH)
- 30+ days ago
- Cleveland, OH (13 miles from Wickliffe, OH)
- 30+ days ago
service....
Customer Service Representative
- Parma Heights, OH (22 miles from Wickliffe, OH)
- 90+ days ago
- Parma Heights, OH (22 miles from Wickliffe, OH)
- 90+ days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Cleveland, OH (13 miles from Wickliffe, OH)
- 1 day ago
- Cleveland, OH (13 miles from Wickliffe, OH)
- 1 day ago
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
- Hudson, OH (24 miles from Wickliffe, OH)
- 1 day ago
- Hudson, OH (24 miles from Wickliffe, OH)
- 1 day ago
What You'll Do Deliver First in Class Customer Service Handle inbound customer service calls and email inquiries promptly, ensuring first contact resolution....
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Lead Customer Service Representative, Full or Part Time
- Novelty, OH (11 miles from Wickliffe, OH)
- 1 day ago
- Novelty, OH (11 miles from Wickliffe, OH)
- 1 day ago
Store 4705277: 14857 Chillicothe Rd (rt 306), Novelty, Ohio 44072 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Dispatcher / Customer Service Representative
- Cleveland, OH (13 miles from Wickliffe, OH)
- 1 day ago
- Cleveland, OH (13 miles from Wickliffe, OH)
- 1 day ago
Provide outstanding customer service. Essential Functions: Act as the front line customer service provider and first impression officer by warmly greeting the customer whether by phone or walk-in....
Customer Service Representative
- Euclid, OH (3 miles from Wickliffe, OH)
- 1 day ago
- Euclid, OH (3 miles from Wickliffe, OH)
- 1 day ago
Customer Service Representative compensation: $23-25/hour employment type: job title: Customer Service Representative We are seeking a Customer Service Representative to work in Euclid, OH....
Senior Client Service Representative - Business Insurance
- Independence, OH (16 miles from Wickliffe, OH)
- 2 days ago
- Independence, OH (16 miles from Wickliffe, OH)
- 2 days ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
Customer Service Representative
- Mentor, OH (8 miles from Wickliffe, OH)
- 2 days ago
- Mentor, OH (8 miles from Wickliffe, OH)
- 2 days ago
The Customer Service Representative will serve as a conduit for information between operations, sales, and the customer....
- Mentor, OH (8 miles from Wickliffe, OH)
- 2 days ago
- Mentor, OH (8 miles from Wickliffe, OH)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Painesville, OH (15 miles from Wickliffe, OH)
- 2 days ago
- Painesville, OH (15 miles from Wickliffe, OH)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant I)
- Middleburg Heights, OH (22 miles from Wickliffe, OH)
- 2 days ago
- Middleburg Heights, OH (22 miles from Wickliffe, OH)
- 2 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Brooklyn, OH (18 miles from Wickliffe, OH)
- 2 days ago
- Brooklyn, OH (18 miles from Wickliffe, OH)
- 2 days ago
Customer Service Representative Call Center & Customer Service $ 19 / Hour location_on Brooklyn, Ohio work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Customer Service Associate - Temporary
- Bay Village, OH (24 miles from Wickliffe, OH)
- 3 days ago
- Bay Village, OH (24 miles from Wickliffe, OH)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Cleveland, OH (13 miles from Wickliffe, OH)
- 4 days ago
- Cleveland, OH (13 miles from Wickliffe, OH)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Wickliffe, OH
Moving to Wickliffe, OH? Find some basic demographic data about Wickliffe, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Wickliffe, OH
Highest Education Level
Customer Services in Wickliffe, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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