Customer Service Jobs in Wickliffe, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Client Service Representative - Employee Health & Benefits (Entry Level)
- Independence, OH (16 miles from Wickliffe, OH)
- 2 hours ago
- Independence, OH (16 miles from Wickliffe, OH)
- 2 hours ago
About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement...
Customer Service Representative, Full or Part Time
- Cleveland, OH (13 miles from Wickliffe, OH)
- 1 day ago
- Cleveland, OH (13 miles from Wickliffe, OH)
- 1 day ago
- Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Airport Customer Service Agent (Aer Lingus) - CLE
- Cleveland, OH (13 miles from Wickliffe, OH)
- 3 days ago
- Cleveland, OH (13 miles from Wickliffe, OH)
- 3 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Warehouse Customer Service Associate - Mentor, OH
- Mentor, OH (8 miles from Wickliffe, OH)
- 3 days ago
- Mentor, OH (8 miles from Wickliffe, OH)
- 3 days ago
BackWarehouse Customer Service Associate#ATJ-1153Mentor, Ohio, United StatesApplyApply for this job now! ApplyJob Description*Pay Based on Experience....
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Customer Service Representative
- Cleveland, OH (13 miles from Wickliffe, OH)
- 3 days ago
- Cleveland, OH (13 miles from Wickliffe, OH)
- 3 days ago
SUMMARY OBJECTIVE The Customer Service Representative interacts with customers by addressing inquiries and resolving complaints....
- Euclid, OH (3 miles from Wickliffe, OH)
- 4 days ago
- Euclid, OH (3 miles from Wickliffe, OH)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Mayfield Heights, OH (7 miles from Wickliffe, OH)
- 5 days ago
- Mayfield Heights, OH (7 miles from Wickliffe, OH)
- 5 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Solon, OH (14 miles from Wickliffe, OH)
- 6 days ago
- Solon, OH (14 miles from Wickliffe, OH)
- 6 days ago
Shift: 10:30am-7:00pm M-F -Interact with customers and clients to request or provide insurance documents, proof of insurance, collect payment information and conduct follow-up -Answer calls...
Customer Service Representative (Ohio)
- Brooklyn Heights, OH (16 miles from Wickliffe, OH)
- 6 days ago
- Brooklyn Heights, OH (16 miles from Wickliffe, OH)
- 6 days ago
Summary: The Customer Service Representative, reporting directly to the Customer Service Manager, is directly responsible for providing technical support to customers....
Customer Service Representative (Wagner Peyser Employment Professional
- Painesville, OH (15 miles from Wickliffe, OH)
- 7 days ago
- Painesville, OH (15 miles from Wickliffe, OH)
- 7 days ago
What You'll Do In this position as a Labor Exchange Customer Service Representative (CSR), you will be part of a team that provides reemployment services within an OhioMeansJobs Center....
Pharmacy Customer Service Associate
- Parma, OH (20 miles from Wickliffe, OH)
- 7 days ago
- Parma, OH (20 miles from Wickliffe, OH)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Bedford, OH (14 miles from Wickliffe, OH)
- 7 days ago
- Bedford, OH (14 miles from Wickliffe, OH)
- 7 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
- Cleveland, OH (21 miles from Wickliffe, OH)
- 7 days ago
- Cleveland, OH (21 miles from Wickliffe, OH)
- 7 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Associate - Temporary
- Cleveland, OH (13 miles from Wickliffe, OH)
- 8 days ago
- Cleveland, OH (13 miles from Wickliffe, OH)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Painesville, OH (15 miles from Wickliffe, OH)
- 9 days ago
- Painesville, OH (15 miles from Wickliffe, OH)
- 9 days ago
We're looking for a dedicated and detail-oriented **Customer Service Representative** to join our team in **Painesville, Ohio**....
Demographic Data for Wickliffe, OH
Moving to Wickliffe, OH? Find some basic demographic data about Wickliffe, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Wickliffe, OH
Highest Education Level
Customer Services in Wickliffe, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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