Customer Service Jobs in Wilmington, OH

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 22 Jobs

Retail Customer Service Associate

  • Washington Township, OH (20 miles from Wilmington, OH)
  • 10 hours ago
  • Washington Township, OH (20 miles from Wilmington, OH)
  • 10 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1111 Miamisburg Centerville Rd,...

Customer Service Associate - Part Time

  • Goshen, OH (21 miles from Wilmington, OH)
  • 2 days ago
  • Goshen, OH (21 miles from Wilmington, OH)
  • 2 days ago

Perform other tasks as assigned by management to ensure smooth store operations. Requirements Must demonstrate a strong understanding of and commitment to safety protocols in the workplace....

Customer Service Representative

  • Lebanon, OH (20 miles from Wilmington, OH)
  • 2 days ago
  • Lebanon, OH (20 miles from Wilmington, OH)
  • 2 days ago

Minimum 5 years of previous customer service experience (preferably in an industrial setting). Strong communication skills (verbal and written). Proficiency in Excel, Word, Outlook, PowerPoint....

Customer Service Representative Job Washington Township, OH

  • Washington Township, OH (20 miles from Wilmington, OH)
  • 3 days ago
  • Washington Township, OH (20 miles from Wilmington, OH)
  • 3 days ago

Apply for FYZICALs Customer Service Representative job opening today!...

Customer Service Representative Job

  • Washington Township, OH (20 miles from Wilmington, OH)
  • 4 days ago
  • Washington Township, OH (20 miles from Wilmington, OH)
  • 4 days ago

Apply for FYZICAL's Customer Service Representative job opening today!...

Customer Relations Specialist

  • Hillsboro, OH (23 miles from Wilmington, OH)
  • 9 days ago
  • Hillsboro, OH (23 miles from Wilmington, OH)
  • 9 days ago

Minimum Qualifications: A minimum of 3 years related experience in customer service or customer relationship management Experience in the commercial real estate or commercial banking industry, and/or...

Experienced Customer Service Representative

  • Clifton, OH (23 miles from Wilmington, OH)
  • 15 days ago
  • Clifton, OH (23 miles from Wilmington, OH)
  • 15 days ago

Job Description: We are seeking an experienced Customer Service Representative to join our team....

Customer Service Associate - Weekend Availability

  • Beavercreek, OH (17 miles from Wilmington, OH)
  • 16 days ago
  • Beavercreek, OH (17 miles from Wilmington, OH)
  • 16 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Weekend Availability

  • Washington Township, OH (20 miles from Wilmington, OH)
  • 16 days ago
  • Washington Township, OH (20 miles from Wilmington, OH)
  • 16 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Lynchburg, OH (17 miles from Wilmington, OH)
  • 16 days ago
  • Lynchburg, OH (17 miles from Wilmington, OH)
  • 16 days ago

Join our dynamic team as a Customer Service Representative and become an essential part of a company that values collaboration, innovation, and growth....

Customer Service Representative

  • Leesburg, OH (15 miles from Wilmington, OH)
  • 18 days ago
  • Leesburg, OH (15 miles from Wilmington, OH)
  • 18 days ago

Customer Service Representative, Full-Time Location: Highland County (Leesburg, Greenfield, Lynchburg, Hillsboro) Candidates must be able to provide prompt, friendly and efficient customer service,...

Retail Customer Service Supervisor

  • Lebanon, OH (20 miles from Wilmington, OH)
  • 18 days ago
  • Lebanon, OH (20 miles from Wilmington, OH)
  • 18 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Care Representative

  • Lebanon, OH (20 miles from Wilmington, OH)
  • 22 days ago
  • Lebanon, OH (20 miles from Wilmington, OH)
  • 22 days ago

The Customer Service Representative (CSR) is a pivotal role responsible for executing customer service activities on behalf of pharmaceutical manufacturers....

Customer Service Representative

  • Yellow Springs, OH (23 miles from Wilmington, OH)
  • 22 days ago
  • Yellow Springs, OH (23 miles from Wilmington, OH)
  • 22 days ago

We're Hiring for a Customer Service Representative! If you are excited and passionate about helping #LetsSolveWater, consider joining our team today!...

Dispensary Associate - Part Time

  • Beavercreek, OH (17 miles from Wilmington, OH)
  • 24 days ago
  • Beavercreek, OH (17 miles from Wilmington, OH)
  • 24 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Demographic Data for Wilmington, OH

Moving to Wilmington, OH? Find some basic demographic data about Wilmington, OH below.


Local
National
22,349
496
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Wilmington, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Wilmington, OH offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wilmington, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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