Customer Service Jobs in Wilmington, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Washington Township, OH (20 miles from Wilmington, OH)
- 10 hours ago
- Washington Township, OH (20 miles from Wilmington, OH)
- 10 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1111 Miamisburg Centerville Rd,...
Customer Service Associate - Part Time
- Goshen, OH (21 miles from Wilmington, OH)
- 2 days ago
- Goshen, OH (21 miles from Wilmington, OH)
- 2 days ago
Perform other tasks as assigned by management to ensure smooth store operations. Requirements Must demonstrate a strong understanding of and commitment to safety protocols in the workplace....
Customer Service Representative
- Lebanon, OH (20 miles from Wilmington, OH)
- 2 days ago
- Lebanon, OH (20 miles from Wilmington, OH)
- 2 days ago
Minimum 5 years of previous customer service experience (preferably in an industrial setting). Strong communication skills (verbal and written). Proficiency in Excel, Word, Outlook, PowerPoint....
Customer Service Representative Job Washington Township, OH
- Washington Township, OH (20 miles from Wilmington, OH)
- 3 days ago
- Washington Township, OH (20 miles from Wilmington, OH)
- 3 days ago
Apply for FYZICALs Customer Service Representative job opening today!...
Customer Service Representative Job
- Washington Township, OH (20 miles from Wilmington, OH)
- 4 days ago
- Washington Township, OH (20 miles from Wilmington, OH)
- 4 days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
- Hillsboro, OH (23 miles from Wilmington, OH)
- 9 days ago
- Hillsboro, OH (23 miles from Wilmington, OH)
- 9 days ago
Minimum Qualifications: A minimum of 3 years related experience in customer service or customer relationship management Experience in the commercial real estate or commercial banking industry, and/or...
Experienced Customer Service Representative
- Clifton, OH (23 miles from Wilmington, OH)
- 15 days ago
- Clifton, OH (23 miles from Wilmington, OH)
- 15 days ago
Job Description: We are seeking an experienced Customer Service Representative to join our team....
Customer Service Associate - Weekend Availability
- Beavercreek, OH (17 miles from Wilmington, OH)
- 16 days ago
- Beavercreek, OH (17 miles from Wilmington, OH)
- 16 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Weekend Availability
- Washington Township, OH (20 miles from Wilmington, OH)
- 16 days ago
- Washington Township, OH (20 miles from Wilmington, OH)
- 16 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Lynchburg, OH (17 miles from Wilmington, OH)
- 16 days ago
- Lynchburg, OH (17 miles from Wilmington, OH)
- 16 days ago
Join our dynamic team as a Customer Service Representative and become an essential part of a company that values collaboration, innovation, and growth....
Customer Service Representative
- Leesburg, OH (15 miles from Wilmington, OH)
- 18 days ago
- Leesburg, OH (15 miles from Wilmington, OH)
- 18 days ago
Customer Service Representative, Full-Time Location: Highland County (Leesburg, Greenfield, Lynchburg, Hillsboro) Candidates must be able to provide prompt, friendly and efficient customer service,...
Retail Customer Service Supervisor
- Lebanon, OH (20 miles from Wilmington, OH)
- 18 days ago
- Lebanon, OH (20 miles from Wilmington, OH)
- 18 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
- Lebanon, OH (20 miles from Wilmington, OH)
- 22 days ago
- Lebanon, OH (20 miles from Wilmington, OH)
- 22 days ago
The Customer Service Representative (CSR) is a pivotal role responsible for executing customer service activities on behalf of pharmaceutical manufacturers....
Customer Service Representative
- Yellow Springs, OH (23 miles from Wilmington, OH)
- 22 days ago
- Yellow Springs, OH (23 miles from Wilmington, OH)
- 22 days ago
We're Hiring for a Customer Service Representative! If you are excited and passionate about helping #LetsSolveWater, consider joining our team today!...
Dispensary Associate - Part Time
- Beavercreek, OH (17 miles from Wilmington, OH)
- 24 days ago
- Beavercreek, OH (17 miles from Wilmington, OH)
- 24 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Demographic Data for Wilmington, OH
Moving to Wilmington, OH? Find some basic demographic data about Wilmington, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Wilmington, OH
Highest Education Level
Customer Services in Wilmington, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Forklift
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Decision Making
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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