Customer Service Jobs in Wooster, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Barberton, OH (23 miles from Wooster, OH)
- 16 days ago
- Barberton, OH (23 miles from Wooster, OH)
- 16 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Customer Service Representative - Walnut Creek Banking Center
- Walnut Creek, OH (22 miles from Wooster, OH)
- 19 days ago
- Walnut Creek, OH (22 miles from Wooster, OH)
- 19 days ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Ideal Candidates Will Have: Retail Banking Experience as a teller or customer service representative....
Customer Service Representative - Medina
- Medina, OH (18 miles from Wooster, OH)
- 45+ days ago
- Medina, OH (18 miles from Wooster, OH)
- 45+ days ago
Cash handling and customer service experience preferred....
Customer Service Representative - Charm Banking Center
- Charm, OH (22 miles from Wooster, OH)
- 60+ days ago
- Charm, OH (22 miles from Wooster, OH)
- 60+ days ago
Serve our customers in a professional and caring manner: Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB's professional standards of dress and conduct....
Customer Service Representative
- Rittman, OH (15 miles from Wooster, OH)
- 60+ days ago
- Rittman, OH (15 miles from Wooster, OH)
- 60+ days ago
Store 4705587: 10302 Akron Rd, Rittman, Ohio 44270 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Lead Customer Service Representative, Full or Part Time
- Rittman, OH (15 miles from Wooster, OH)
- 60+ days ago
- Rittman, OH (15 miles from Wooster, OH)
- 60+ days ago
Store 4705587: 10302 Akron Rd, Rittman, Ohio 44270 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Wooster, OH
Moving to Wooster, OH? Find some basic demographic data about Wooster, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Wooster, OH
Highest Education Level
Customer Services in Wooster, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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