Customer Service Jobs in Youngstown, OH
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Niles, OH (7 miles from Youngstown, OH)
- 29 days ago
- Niles, OH (7 miles from Youngstown, OH)
- 29 days ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Salem, OH (17 miles from Youngstown, OH)
- 13 hours ago
- Salem, OH (17 miles from Youngstown, OH)
- 13 hours ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
Customer Service Representative - Part- time - Canfield
- Canfield, OH (8 miles from Youngstown, OH)
- 2 days ago
- Canfield, OH (8 miles from Youngstown, OH)
- 2 days ago
Cash handling and customer service experience preferred....
Customer Service Representative - Part Time - Kirk Road
- Youngstown, OH
- 8 days ago
- Youngstown, OH
- 8 days ago
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
Medical Equipment Customer Service Representative
- Girard, OH (5 miles from Youngstown, OH)
- 9 days ago
- Girard, OH (5 miles from Youngstown, OH)
- 9 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative Float - Boardman
- Youngstown, OH
- 9 days ago
- Youngstown, OH
- 9 days ago
Cash handling and customer service experience preferred....
Customer Service Representative - Part Time - Liberty
- Youngstown, OH
- 9 days ago
- Youngstown, OH
- 9 days ago
Cash handling and customer service experience preferred....
Customer Service Representative - Columbiana
- Columbiana, OH (14 miles from Youngstown, OH)
- 9 days ago
- Columbiana, OH (14 miles from Youngstown, OH)
- 9 days ago
Cash handling and customer service experience preferred....
Retail Customer Service Cashier
- Sharon, PA (12 miles from Youngstown, OH)
- 9 days ago
- Sharon, PA (12 miles from Youngstown, OH)
- 9 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Call Center - Alarm Monitoring
- Salem, OH (17 miles from Youngstown, OH)
- 9 days ago
- Salem, OH (17 miles from Youngstown, OH)
- 9 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
- Columbiana, OH (14 miles from Youngstown, OH)
- 9 days ago
- Columbiana, OH (14 miles from Youngstown, OH)
- 9 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Representative 3
- Columbiana, OH (14 miles from Youngstown, OH)
- 13 days ago
- Columbiana, OH (14 miles from Youngstown, OH)
- 13 days ago
Maintain a balanced cash drawer and perform within the Customer Service Performance Parameters....
Customer Service/ Retail Advisor
- Niles, OH (7 miles from Youngstown, OH)
- 15 days ago
- Niles, OH (7 miles from Youngstown, OH)
- 15 days ago
Performs other duties as required Requirements Position Qualifications: High school graduate with previous experience in customer service preferred Excellent customer service and organizational skills...
Demographic Data for Youngstown, OH
Moving to Youngstown, OH? Find some basic demographic data about Youngstown, OH below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Youngstown, OH
Highest Education Level
Customer Services in Youngstown, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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