Customer Service Jobs in Bolton, ON

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 45 Jobs

Sr. Client Service Representative, GTAA

Mississauga, ON (20 miles from Bolton, ON)
14 hours ago

Mississauga, ON (20 miles from Bolton, ON)
14 hours ago

To learn more about CIBC, please visit CIBC.com What you'll be doing As a member of the Personal and Business Banking Team, youll use your expertise in financial services products and customer service...

Customer Service Representative - Casual

Mississauga, ON (20 miles from Bolton, ON)
2 days ago

Mississauga, ON (20 miles from Bolton, ON)
2 days ago

You will combine administrative skills with experience delivering outstanding customer service....

Client Service Representative [Hourly] - Cantonese/Mandarin Speaker

Toronto, ON (22 miles from Bolton, ON)
2 days ago

Toronto, ON (22 miles from Bolton, ON)
2 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Experience Associate - Spadina & Lonsdale (18.75 Hours/Week)

North York, ON (18 miles from Bolton, ON)
2 days ago

North York, ON (18 miles from Bolton, ON)
2 days ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Senior Customer Service Representative - Yonge & Eglinton (18.75 hours/weekly) - 12 month contract

Toronto, ON (22 miles from Bolton, ON)
2 days ago

Toronto, ON (22 miles from Bolton, ON)
2 days ago

Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...

Customer Service Representative

Brampton, ON (11 miles from Bolton, ON)
2 days ago

Brampton, ON (11 miles from Bolton, ON)
2 days ago

Customer Service Representative Waste Management - Public Works 1 Short Term Contract Full-Time Position, Duration 6 months Compensation: $30.20/hr to $37.37/hr Hours of Work: 35 hours of work per week...

Customer Experience Associate - Brampton East/Uptown North

Brampton, ON (11 miles from Bolton, ON)
3 days ago

Brampton, ON (11 miles from Bolton, ON)
3 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Metis

Toronto, ON (22 miles from Bolton, ON)
3 days ago

Toronto, ON (22 miles from Bolton, ON)
3 days ago

Job Description: Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers....

Customer Experience Associate - Future Opportunities - North York District

North York, ON (18 miles from Bolton, ON)
3 days ago

North York, ON (18 miles from Bolton, ON)
3 days ago

Customer Experience Associate

Etobicoke, ON (18 miles from Bolton, ON)
3 days ago

Etobicoke, ON (18 miles from Bolton, ON)
3 days ago

Customer Experience Associate - Future Opportunities

Toronto, ON (22 miles from Bolton, ON)
3 days ago

Toronto, ON (22 miles from Bolton, ON)
3 days ago

Customer Experience Associate - Mississauga - Bilingual (Mandarin and/or Cantonese)

Mississauga, ON (20 miles from Bolton, ON)
3 days ago

Mississauga, ON (20 miles from Bolton, ON)
3 days ago

Customer Experience Associate - Future Opportunities, Mississauga and Brampton

Mississauga, ON (20 miles from Bolton, ON)
3 days ago

Mississauga, ON (20 miles from Bolton, ON)
3 days ago

service procedures and practices and recommends opportunities to improve processes in their own work area Uses communication skills to exchange/clarify product/process information with composure and...

Customer Experience Associate - Future Opportunities Etobicoke & Surrounding Areas

Etobicoke, ON (18 miles from Bolton, ON)
3 days ago

Etobicoke, ON (18 miles from Bolton, ON)
3 days ago

Job Description: Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers....

Customer Service Representative (Full Time)

Brampton, ON (11 miles from Bolton, ON)
6 days ago

Brampton, ON (11 miles from Bolton, ON)
6 days ago

Join us and grow your career with our retail team as a Customer Service Representative....

View all 45 jobs

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Customer Service: Engaging with Customers

Customer service is customer engagement. And as a customer service representative, you don't often get to see happy, smiling customers, excited by their new service, new device, new outfit, or new...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Bolton, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Bolton, ON offer the following education background

High School or GED

35.9%

Bachelor's Degree

24.7%

Associate's Degree

15.6%

Vocational Degree or Certification

11.9%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Bolton, ON

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign

Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »

Hardware store employee smiling next to merchandise

The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »

How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »