Customer Service Jobs in Brampton, ON

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 43 Jobs

Customer Care Representative - Work from home - ON Bilingual

  • North York, ON (16 miles from Brampton, ON)
  • 1 hour ago
  • North York, ON (16 miles from Brampton, ON)
  • 1 hour ago

- Call Center and Customer Service Representative (Inbound Calls) Where? - Work from home When?...

Remote Work

Customer Service Representative, Continuing Professional Development, Professional Development & Competence (Hybrid, Toronto)

  • Toronto, ON (18 miles from Brampton, ON)
  • 2 hours ago
  • Toronto, ON (18 miles from Brampton, ON)
  • 2 hours ago

Assists with additional customer service tasks upon request from the Customer Service Coordinator....

Customer Service Representative - Toronto (YYZ)

  • Mississauga, ON (9 miles from Brampton, ON)
  • 23 hours ago
  • Mississauga, ON (9 miles from Brampton, ON)
  • 23 hours ago

#LI-DNI Duties & Responsibilities Provide high quality customer service....

Customer Experience Associate

  • Woodbridge, ON (10 miles from Brampton, ON)
  • 23 hours ago
  • Woodbridge, ON (10 miles from Brampton, ON)
  • 23 hours ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Bloor & Spadiina, Toronto (22.5 hrs/week)

  • Toronto, ON (18 miles from Brampton, ON)
  • 1 day ago
  • Toronto, ON (18 miles from Brampton, ON)
  • 1 day ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Service Representative

  • Milton, ON (14 miles from Brampton, ON)
  • 1 day ago
  • Milton, ON (14 miles from Brampton, ON)
  • 1 day ago

Application Deadline: 04/28/2025 Address: 1075 Bronte Street South Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...

Client Service Representative [Hourly]

  • Mississauga, ON (9 miles from Brampton, ON)
  • 1 day ago
  • Mississauga, ON (9 miles from Brampton, ON)
  • 1 day ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Client Service Representative

  • Vaughan, ON (17 miles from Brampton, ON)
  • 4 days ago
  • Vaughan, ON (17 miles from Brampton, ON)
  • 4 days ago

Job Location Vaughan-Bathurst and Steeles Employment Type Regular Weekly Hours 15 Skills Customer Service, Digital Literacy, Financial Processing, Online Banking, Organizational Efficiency, Teamwork...

Bilingual (Polish/Russian/Ukrainian) Customer Experience Associate- Mississauga, 30 hours/week

  • Mississauga, ON (9 miles from Brampton, ON)
  • 5 days ago
  • Mississauga, ON (9 miles from Brampton, ON)
  • 5 days ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Client Service Representative (Cantonese/Mandarin)

  • Richmond Hill, ON (19 miles from Brampton, ON)
  • 6 days ago
  • Richmond Hill, ON (19 miles from Brampton, ON)
  • 6 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Service Representative

  • Milton, ON (14 miles from Brampton, ON)
  • 7 days ago
  • Milton, ON (14 miles from Brampton, ON)
  • 7 days ago

General Information Job ID ATR50575 Posting Job Title Customer Service Representative Locations ON Milton Employment Type Full Time Date Posted 09-Apr-2025 Relocation Support No Description & Requirements...

Customer Service Representative (Mandarin or Cantonese Preferred)

  • Richmond Hill, ON (19 miles from Brampton, ON)
  • 7 days ago
  • Richmond Hill, ON (19 miles from Brampton, ON)
  • 7 days ago

Application Deadline: 04/29/2025 Address: 11680 Yonge Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...

Customer Service Representative

  • Milton, ON (14 miles from Brampton, ON)
  • 7 days ago
  • Milton, ON (14 miles from Brampton, ON)
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

KA Customer Care Representative

  • Mississauga, ON (9 miles from Brampton, ON)
  • 8 days ago
  • Mississauga, ON (9 miles from Brampton, ON)
  • 8 days ago

Principle Duties and Responsibilities: Receive and prioritize incoming service requests (calls, emails, portals). Dispatch 20+ local technicians to service locations across the region based on...

Customer Service Representative

  • Mississauga, ON (9 miles from Brampton, ON)
  • 8 days ago
  • Mississauga, ON (9 miles from Brampton, ON)
  • 8 days ago

Holman is currently looking for a Customer Service Representative in our Mississauga office. What will you do?...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Brampton, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Brampton, ON offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Brampton, ON
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »