Customer Service Jobs in Brantford, ON

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 17 Jobs

Customer Service Representative

  • Cambridge, ON (16 miles from Brantford, ON)
  • 12 hours ago
  • Cambridge, ON (16 miles from Brantford, ON)
  • 12 hours ago

Customer Service Representative Parrish and Heimbecker Join our team that shares your Passion & Heart for Canadian agriculture!...

Senior Customer Experience Associate - University Plaza Branch (37.50 hours/week)

  • Dundas, ON (18 miles from Brantford, ON)
  • 12 hours ago
  • Dundas, ON (18 miles from Brantford, ON)
  • 12 hours ago

Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...

Customer Experience Associate

  • Simcoe, ON (21 miles from Brantford, ON)
  • 1 day ago
  • Simcoe, ON (21 miles from Brantford, ON)
  • 1 day ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Centre Mall Branch (18.75 hours/week)

  • Hamilton, ON (21 miles from Brantford, ON)
  • 2 days ago
  • Hamilton, ON (21 miles from Brantford, ON)
  • 2 days ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Experience Associate - Future Opportunities Hamilton/Burlington

  • Hamilton, ON (21 miles from Brantford, ON)
  • 3 days ago
  • Hamilton, ON (21 miles from Brantford, ON)
  • 3 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Metis

  • Hamilton, ON (21 miles from Brantford, ON)
  • 3 days ago
  • Hamilton, ON (21 miles from Brantford, ON)
  • 3 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Future Opportunities Cambridge/Guelph

  • Cambridge, ON (16 miles from Brantford, ON)
  • 3 days ago
  • Cambridge, ON (16 miles from Brantford, ON)
  • 3 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate- Future Opportunities

  • Waterford, ON (14 miles from Brantford, ON)
  • 3 days ago
  • Waterford, ON (14 miles from Brantford, ON)
  • 3 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Senior Customer Experience Associate - Courtland & Shelley Branch (18.75 hours/week)

  • Kitchener, ON (22 miles from Brantford, ON)
  • 6 days ago
  • Kitchener, ON (22 miles from Brantford, ON)
  • 6 days ago

Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...

Outbound Client Service Representative

  • Hamilton, ON (21 miles from Brantford, ON)
  • 7 days ago
  • Hamilton, ON (21 miles from Brantford, ON)
  • 7 days ago

JOB DESCRIPTION: Job Description Driven Brands is looking for a customer service representatives to join our growing team!...

Remote Work

Customer Service Representative

  • Cambridge, ON (16 miles from Brantford, ON)
  • 8 days ago
  • Cambridge, ON (16 miles from Brantford, ON)
  • 8 days ago

Application Deadline: 03/18/2025 Address: 23 Queen Street West Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...

Client Service Representative [Hourly]

  • Brantford, ON
  • 9 days ago
  • Brantford, ON
  • 9 days ago

Paul&King George Employment Type Regular Weekly Hours 15 Skills Client Issue Resolution, Client Service, Customer Engagement, Customer Experience (CX), Customer Service, Digital Literacy, Financial...

Customer Service Representative

  • Kitchener, ON (22 miles from Brantford, ON)
  • 17 days ago
  • Kitchener, ON (22 miles from Brantford, ON)
  • 17 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Hamilton, ON (21 miles from Brantford, ON)
  • 20 days ago
  • Hamilton, ON (21 miles from Brantford, ON)
  • 20 days ago

JOB DESCRIPTION: Job Description Driven Brands is looking for a customer service representatives to join our growing team!...

Remote Work

Customer Service Representative Intern

  • Cambridge, ON (16 miles from Brantford, ON)
  • 22 days ago
  • Cambridge, ON (16 miles from Brantford, ON)
  • 22 days ago

Internship Overview As a Customer Service Representative Intern at P&H Milling, youll get hands-on experience in customer service within our flour milling operations....

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Brantford, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Brantford, ON offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Brantford, ON
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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