Customer Service Jobs in Brantford, ON

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Customer Experience Associate - Future Opportunities (Etobicoke, Cambridge/Guelph, Niagara/St.Catherines)

Cambridge, ON (16 miles from Brantford, ON)
1 day ago

Cambridge, ON (16 miles from Brantford, ON)
1 day ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Sr. Client Service Representative

Dundas, ON (18 miles from Brantford, ON)
2 days ago

Dundas, ON (18 miles from Brantford, ON)
2 days ago

To learn more about CIBC, please visit CIBC.com What you'll be doing As a member of the Personal and Business Banking Team, youll use your expertise in financial services products and customer service...

Customer Service Representative

Hamilton, ON (21 miles from Brantford, ON)
2 days ago

Hamilton, ON (21 miles from Brantford, ON)
2 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Client Service Representative [Hourly]

Hamilton, ON (21 miles from Brantford, ON)
4 days ago

Hamilton, ON (21 miles from Brantford, ON)
4 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Service Representative

Cambridge, ON (16 miles from Brantford, ON)
8 days ago

Cambridge, ON (16 miles from Brantford, ON)
8 days ago

Application Deadline: 04/20/2025 Address: 142 Dundas Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...

Client Service Representative

Hannon, ON (23 miles from Brantford, ON)
10 days ago

Hannon, ON (23 miles from Brantford, ON)
10 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Experience Associate

Dundas, ON (18 miles from Brantford, ON)
14 days ago

Dundas, ON (18 miles from Brantford, ON)
14 days ago

Customer Service & Retail Front Desk Associate - Shop#309 - 396 Victoria Street North

Kitchener, ON (22 miles from Brantford, ON)
15 days ago

Kitchener, ON (22 miles from Brantford, ON)
15 days ago

JOB DESCRIPTION: Customer Service & Retail Front Desk Associate Experienced & Entry Level Positions Available! Are you a people person? Do you love helping others? Motivated by results?...

Summer Customer Service Representative

Binbrook, ON (23 miles from Brantford, ON)
16 days ago

Binbrook, ON (23 miles from Brantford, ON)
16 days ago

We are looking for Customer Service Representatives to work between May 5th and September 1, 2025....

Customer Service Representative

Kitchener, ON (22 miles from Brantford, ON)
23 days ago

Kitchener, ON (22 miles from Brantford, ON)
23 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Experience Associate - Future Opportunities

Kitchener, ON (22 miles from Brantford, ON)
24 days ago

Kitchener, ON (22 miles from Brantford, ON)
24 days ago

Customer Service Representative Oakville -Mortgages

Hamilton, ON (21 miles from Brantford, ON)
30+ days ago

Hamilton, ON (21 miles from Brantford, ON)
30+ days ago

Your exceptional communication skills and dedication to customer service will make a real impact in this permanent full-time role....

Customer Service Representative

Hamilton, ON (21 miles from Brantford, ON)
30+ days ago

Hamilton, ON (21 miles from Brantford, ON)
30+ days ago

Do you have a passion for providing exceptional customer service? Are you seeking a career opportunity in the financial industry?...

Customer Experience Associate - Future Opportunities Hamilton/Burlington

Hamilton, ON (21 miles from Brantford, ON)
30+ days ago

Hamilton, ON (21 miles from Brantford, ON)
30+ days ago

Customer Service Representative

Hamilton, ON (21 miles from Brantford, ON)
60+ days ago

Hamilton, ON (21 miles from Brantford, ON)
60+ days ago

Your Part in It: Working out of our growing Hamilton, ON are looking for our next Customer Service Representative....

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Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Brantford, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Brantford, ON offer the following education background

High School or GED

35.4%

Bachelor's Degree

25.0%

Associate's Degree

15.6%

Vocational Degree or Certification

12.0%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Brantford, ON

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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