Customer Service Jobs in Cookstown, ON
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Bolton, ON (21 miles from Cookstown, ON)
- 3 days ago
- Bolton, ON (21 miles from Cookstown, ON)
- 3 days ago
Application Deadline: 05/09/2025 Address: 471-475 Queen Street South Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies...
Retail Customer Service Coordinator Full time HomeSense-Barrie ParkPlace
- Barrie, ON (12 miles from Cookstown, ON)
- 4 days ago
- Barrie, ON (12 miles from Cookstown, ON)
- 4 days ago
Here are some key responsibilities of the role: Supporting a culture of high-quality customer service by maintaining operational standards....
Sr. Client Service Representative
- East Gwillimbury, ON (12 miles from Cookstown, ON)
- 5 days ago
- East Gwillimbury, ON (12 miles from Cookstown, ON)
- 5 days ago
To learn more about CIBC, please visit CIBC.com What you'll be doing As a member of the Personal and Business Banking Team, youll use your expertise in financial services products and customer service...
Customer Service Representative - Collision
- Barrie, ON (12 miles from Cookstown, ON)
- 9 days ago
- Barrie, ON (12 miles from Cookstown, ON)
- 9 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative (Mandarin or Cantonese Preferred)
- Richmond Hill, ON (24 miles from Cookstown, ON)
- 11 days ago
- Richmond Hill, ON (24 miles from Cookstown, ON)
- 11 days ago
Application Deadline: 04/29/2025 Address: 11680 Yonge Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
Retail Customer Service Coordinator full time Winners Parkplace
- Barrie, ON (12 miles from Cookstown, ON)
- 12 days ago
- Barrie, ON (12 miles from Cookstown, ON)
- 12 days ago
Here are some key responsibilities of the role: Supporting a culture of high-quality customer service by maintaining operational standards....
Summer Customer Service Representative
- Stayner, ON (24 miles from Cookstown, ON)
- 18 days ago
- Stayner, ON (24 miles from Cookstown, ON)
- 18 days ago
We are looking for Customer Service Representatives to work between May 5th and September 1, 2025....
Customer Experience Associate - Future Opportunities (Richmond Hill, Aurora, Newmarket)
- Richmond Hill, ON (24 miles from Cookstown, ON)
- 30+ days ago
- Richmond Hill, ON (24 miles from Cookstown, ON)
- 30+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Future Opportunities
- Barrie, ON (12 miles from Cookstown, ON)
- 30+ days ago
- Barrie, ON (12 miles from Cookstown, ON)
- 30+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cookstown, ON
Highest Education Level
Customer Services in Cookstown, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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