Customer Service Jobs in Hamilton, ON
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Milton, ON (19 miles from Hamilton, ON)
- 1 day ago
- Milton, ON (19 miles from Hamilton, ON)
- 1 day ago
Application Deadline: 04/28/2025 Address: 1075 Bronte Street South Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Experience Associate - Lynden Road (22.5 Hours/Week)
- Brantford, ON (21 miles from Hamilton, ON)
- 6 days ago
- Brantford, ON (21 miles from Hamilton, ON)
- 6 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Customer Service Representative
- Milton, ON (19 miles from Hamilton, ON)
- 7 days ago
- Milton, ON (19 miles from Hamilton, ON)
- 7 days ago
General Information Job ID ATR50575 Posting Job Title Customer Service Representative Locations ON Milton Employment Type Full Time Date Posted 09-Apr-2025 Relocation Support No Description & Requirements...
Customer Experience Associate - Hamilton Main Branch (18.75 hours/week)
- Hamilton, ON
- 7 days ago
- Hamilton, ON
- 7 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Customer Experience Associate - Hamilton Main Branch (15 hours/week)
- Hamilton, ON
- 7 days ago
- Hamilton, ON
- 7 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Customer Experience Associate - Centre Mall Branch (22.50 hours/week)
- Hamilton, ON
- 7 days ago
- Hamilton, ON
- 7 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
- Hannon, ON (5 miles from Hamilton, ON)
- 7 days ago
- Hannon, ON (5 miles from Hamilton, ON)
- 7 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative
- Milton, ON (19 miles from Hamilton, ON)
- 7 days ago
- Milton, ON (19 miles from Hamilton, ON)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Dundas, ON (5 miles from Hamilton, ON)
- 12 days ago
- Dundas, ON (5 miles from Hamilton, ON)
- 12 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Summer Customer Service Representative
- Smithville, ON (17 miles from Hamilton, ON)
- 13 days ago
- Smithville, ON (17 miles from Hamilton, ON)
- 13 days ago
We are looking for Customer Service Representatives to work between May 5th and September 1, 2025....
Bilingual FRENCH Customer Service Representative
- Oakville, ON (16 miles from Hamilton, ON)
- 22 days ago
- Oakville, ON (16 miles from Hamilton, ON)
- 22 days ago
-Provide outstanding customer service and ensure quick response times of under 24 hours....
Customer Service Representative Oakville -Mortgages
- Hamilton, ON
- 29 days ago
- Hamilton, ON
- 29 days ago
Your exceptional communication skills and dedication to customer service will make a real impact in this permanent full-time role....
Customer Experience Associate - Future Opportunities in Oakville/Milton
- Oakville, ON (16 miles from Hamilton, ON)
- 29 days ago
- Oakville, ON (16 miles from Hamilton, ON)
- 29 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hamilton, ON
Highest Education Level
Customer Services in Hamilton, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »