Customer Service Jobs in Hamilton, ON

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 24 Jobs

Customer Service Representative

  • Oakville, ON (16 miles from Hamilton, ON)
  • 5 hours ago
  • Oakville, ON (16 miles from Hamilton, ON)
  • 5 hours ago

Application Deadline: 03/29/2025 Address: 475 Cornwall Road Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...

Customer Service Representative

  • Milton, ON (19 miles from Hamilton, ON)
  • 9 hours ago
  • Milton, ON (19 miles from Hamilton, ON)
  • 9 hours ago

Customer Service Representative Pay from $28 to $32 per hour with significant growth and earning potential!...

Customer Experience Associate - Centre Mall Branch (18.75 hours/week)

  • Hamilton, ON
  • 1 day ago
  • Hamilton, ON
  • 1 day ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Experience Associate - Oakville - Bilingual (Mandarin)

  • Oakville, ON (16 miles from Hamilton, ON)
  • 2 days ago
  • Oakville, ON (16 miles from Hamilton, ON)
  • 2 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Future Opportunities Hamilton/Burlington

  • Hamilton, ON
  • 2 days ago
  • Hamilton, ON
  • 2 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate

  • Milton, ON (19 miles from Hamilton, ON)
  • 2 days ago
  • Milton, ON (19 miles from Hamilton, ON)
  • 2 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Metis

  • Hamilton, ON
  • 2 days ago
  • Hamilton, ON
  • 2 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Retail Customer Service Coordinator Full Time Contract Marshalls - Dorval Crossing

  • Oakville, ON (16 miles from Hamilton, ON)
  • 3 days ago
  • Oakville, ON (16 miles from Hamilton, ON)
  • 3 days ago

Here are some key responsibilities of the role: Supporting a culture of high-quality customer service by maintaining operational standards....

Outbound Client Service Representative

  • Hamilton, ON
  • 6 days ago
  • Hamilton, ON
  • 6 days ago

JOB DESCRIPTION: Job Description Driven Brands is looking for a customer service representatives to join our growing team!...

Remote Work

Bilingual Customer Service Representative

  • Oakville, ON (16 miles from Hamilton, ON)
  • 7 days ago
  • Oakville, ON (16 miles from Hamilton, ON)
  • 7 days ago

Are you a bilingual customer service superstar looking for your next career move?...

Client Service Representative [Hourly]

  • Brantford, ON (21 miles from Hamilton, ON)
  • 8 days ago
  • Brantford, ON (21 miles from Hamilton, ON)
  • 8 days ago

Paul&King George Employment Type Regular Weekly Hours 15 Skills Client Issue Resolution, Client Service, Customer Engagement, Customer Experience (CX), Customer Service, Digital Literacy, Financial...

Customer Service and Sales Associate

  • Oakville, ON (16 miles from Hamilton, ON)
  • 12 days ago
  • Oakville, ON (16 miles from Hamilton, ON)
  • 12 days ago

Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. ability to provide world-class customer services and sales support....

Customer Experience Associate - Stoney Creek Branch (22.50 hours/week)

  • Stoney Creek, ON (5 miles from Hamilton, ON)
  • 14 days ago
  • Stoney Creek, ON (5 miles from Hamilton, ON)
  • 14 days ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Service Representative Oakville -Mortgages

  • Oakville, ON (16 miles from Hamilton, ON)
  • 15 days ago
  • Oakville, ON (16 miles from Hamilton, ON)
  • 15 days ago

Your exceptional communication skills and dedication to customer service will make a real impact in this permanent full-time role....

Senior Customer Experience Associate - Upper Middle & Walker's Line Branch (30 hours/week)

  • Burlington, ON (8 miles from Hamilton, ON)
  • 15 days ago
  • Burlington, ON (8 miles from Hamilton, ON)
  • 15 days ago

Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Hamilton, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hamilton, ON offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hamilton, ON
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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