Customer Service Jobs in Markham, ON
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Vaughan, ON (9 miles from Markham, ON)
- 12 hours ago
- Vaughan, ON (9 miles from Markham, ON)
- 12 hours ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Representative
- Scarborough, ON (7 miles from Markham, ON)
- 12 hours ago
- Scarborough, ON (7 miles from Markham, ON)
- 12 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Investors Edge - 6 month term
- Toronto, ON (14 miles from Markham, ON)
- 22 hours ago
- Toronto, ON (14 miles from Markham, ON)
- 22 hours ago
As a Customer Service Representative, you can make a meaningful impact in the lives of our clients by using your exceptional interpersonal and relationship building skills to recognize and accurately...
Warehouse Customer Service Representative - CANADA
- Oshawa, ON (21 miles from Markham, ON)
- 23 hours ago
- Oshawa, ON (21 miles from Markham, ON)
- 23 hours ago
CUSTOMER SERVICE REPRESENTATIVE The Customer Service Representative is responsible for customer service activities such as responding to inquiries, processing orders, and handling customer complaints...
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Customer Service Representative - Bilingual in French
- Toronto, ON (14 miles from Markham, ON)
- 1 day ago
- Toronto, ON (14 miles from Markham, ON)
- 1 day ago
Requisition Number : 200574 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Customer Experience Associate - Brock Street & Dundas (22.5 hours/week)
- Whitby, ON (17 miles from Markham, ON)
- 2 days ago
- Whitby, ON (17 miles from Markham, ON)
- 2 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Customer Experience Associate-3
- Vaughan, ON (9 miles from Markham, ON)
- 5 days ago
- Vaughan, ON (9 miles from Markham, ON)
- 5 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - St.Clair & O'Connor (22.5 hours/week)
- Toronto, ON (14 miles from Markham, ON)
- 5 days ago
- Toronto, ON (14 miles from Markham, ON)
- 5 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Customer Service Representative - Collision
- Scarborough, ON (7 miles from Markham, ON)
- 6 days ago
- Scarborough, ON (7 miles from Markham, ON)
- 6 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative
- Scarborough, ON (7 miles from Markham, ON)
- 7 days ago
- Scarborough, ON (7 miles from Markham, ON)
- 7 days ago
You will assess customer service needs and refer issues to the appropriate service or technical departments as necessary....
Retail Customer Service Coordinator
- Ajax, ON (13 miles from Markham, ON)
- 7 days ago
- Ajax, ON (13 miles from Markham, ON)
- 7 days ago
Here are some key responsibilities of the role: Supporting a culture of high-quality customer service by maintaining operational standards....
Retail Customer Service Coordinator Full Time Winners - Cloverdale Mall
- Etobicoke, ON (19 miles from Markham, ON)
- 9 days ago
- Etobicoke, ON (19 miles from Markham, ON)
- 9 days ago
Here are some key responsibilities of the role: Supporting a culture of high-quality customer service by maintaining operational standards....
Customer Experience Associate - Future Opportunities - Greater Toronto Area
- Toronto, ON (14 miles from Markham, ON)
- 9 days ago
- Toronto, ON (14 miles from Markham, ON)
- 9 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Representative
- Concord, ON (11 miles from Markham, ON)
- 12 days ago
- Concord, ON (11 miles from Markham, ON)
- 12 days ago
Dufferin Concrete, A CRH Company is currently hiring a Customer Service Representative to join their growing team!...
Customer Service Representative - Full Time
- Vaughan, ON (9 miles from Markham, ON)
- 13 days ago
- Vaughan, ON (9 miles from Markham, ON)
- 13 days ago
We are looking for a Customer Service Representative - Full Time who is passionate about food and enjoys working in a fast paced, team environment! Do you have outstanding customer service skills?...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Markham, ON
Highest Education Level
Customer Services in Markham, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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