Customer Service Jobs in Markham, ON

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 35 Jobs

Client Service Representative [Hourly] - Cantonese/Mandarin Speaker

  • Toronto, ON (14 miles from Markham, ON)
  • 1 day ago
  • Toronto, ON (14 miles from Markham, ON)
  • 1 day ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Experience Associate - Spadina & Lonsdale (18.75 Hours/Week)

  • North York, ON (10 miles from Markham, ON)
  • 1 day ago
  • North York, ON (10 miles from Markham, ON)
  • 1 day ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Senior Customer Service Representative - Yonge & Eglinton (18.75 hours/weekly) - 12 month contract

  • Toronto, ON (14 miles from Markham, ON)
  • 1 day ago
  • Toronto, ON (14 miles from Markham, ON)
  • 1 day ago

Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...

Customer Experience Associate - Future Opportunities

  • Oshawa, ON (21 miles from Markham, ON)
  • 2 days ago
  • Oshawa, ON (21 miles from Markham, ON)
  • 2 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Metis

  • Toronto, ON (14 miles from Markham, ON)
  • 2 days ago
  • Toronto, ON (14 miles from Markham, ON)
  • 2 days ago

Job Description: Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers....

Customer Experience Associate - Future Opportunities - North York District

  • North York, ON (10 miles from Markham, ON)
  • 2 days ago
  • North York, ON (10 miles from Markham, ON)
  • 2 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate

  • Etobicoke, ON (19 miles from Markham, ON)
  • 2 days ago
  • Etobicoke, ON (19 miles from Markham, ON)
  • 2 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Future Opportunities Etobicoke & Surrounding Areas

  • Etobicoke, ON (19 miles from Markham, ON)
  • 2 days ago
  • Etobicoke, ON (19 miles from Markham, ON)
  • 2 days ago

Job Description: Perform a broad range of customer service transactions, may provide information and/or advice on services, products, and/or solutions to existing or prospective TD customers....

Customer Experience Associate - Future Opportunities - The North District

  • Richmond Hill, ON (7 miles from Markham, ON)
  • 2 days ago
  • Richmond Hill, ON (7 miles from Markham, ON)
  • 2 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Client Service Representative [Hourly]

  • Woodbridge, ON (15 miles from Markham, ON)
  • 6 days ago
  • Woodbridge, ON (15 miles from Markham, ON)
  • 6 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Service Representative - Mandarin Speaking

  • Markham, ON
  • 6 days ago
  • Markham, ON
  • 6 days ago

Application Deadline: 03/29/2025 Address: 2851 John Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...

Customer Experience Associate - Ashly Place, Uxbridge (26.25 hours/week)

  • Uxbridge, ON (17 miles from Markham, ON)
  • 7 days ago
  • Uxbridge, ON (17 miles from Markham, ON)
  • 7 days ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Care Representative

  • Markham, ON
  • 8 days ago
  • Markham, ON
  • 8 days ago

The Customer Care Representative will have excellent communications skills and be able to provide feedback to leadership on improvements to customer service processes, policies, and standards to maintain...

Customer Service Representative

  • Whitby, ON (17 miles from Markham, ON)
  • 8 days ago
  • Whitby, ON (17 miles from Markham, ON)
  • 8 days ago

Application Deadline: 03/29/2025 Address: 3960 Brock Street North Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...

Customer Experience Associate - Major Mackenzie & 404 Branch (26.25 hours/week)

  • Markham, ON
  • 8 days ago
  • Markham, ON
  • 8 days ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Markham, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Markham, ON offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Markham, ON
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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