Customer Service Jobs in Richmond Hill, ON

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 43 Jobs

Customer Care Representative - Work from home - ON Bilingual

  • North York, ON (9 miles from Richmond Hill, ON)
  • 2 hours ago
  • North York, ON (9 miles from Richmond Hill, ON)
  • 2 hours ago

- Call Center and Customer Service Representative (Inbound Calls) Where? - Work from home When?...

Remote Work

Customer Service Representative, Continuing Professional Development, Professional Development & Competence (Hybrid, Toronto)

  • Toronto, ON (15 miles from Richmond Hill, ON)
  • 2 hours ago
  • Toronto, ON (15 miles from Richmond Hill, ON)
  • 2 hours ago

Assists with additional customer service tasks upon request from the Customer Service Coordinator....

Customer Service Representative - Toronto (YYZ)

  • Mississauga, ON (23 miles from Richmond Hill, ON)
  • 1 day ago
  • Mississauga, ON (23 miles from Richmond Hill, ON)
  • 1 day ago

#LI-DNI Duties & Responsibilities Provide high quality customer service....

Customer Experience Associate

  • Woodbridge, ON (9 miles from Richmond Hill, ON)
  • 1 day ago
  • Woodbridge, ON (9 miles from Richmond Hill, ON)
  • 1 day ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Representative

  • Pickering, ON (16 miles from Richmond Hill, ON)
  • 1 day ago
  • Pickering, ON (16 miles from Richmond Hill, ON)
  • 1 day ago

Application Deadline: 05/09/2025 Address: 1360 Kingston Rd, Unit 15 Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies...

Customer Experience Associate - Bloor & Spadiina, Toronto (22.5 hrs/week)

  • Toronto, ON (15 miles from Richmond Hill, ON)
  • 1 day ago
  • Toronto, ON (15 miles from Richmond Hill, ON)
  • 1 day ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Client Service Representative [Hourly]

  • Mississauga, ON (23 miles from Richmond Hill, ON)
  • 2 days ago
  • Mississauga, ON (23 miles from Richmond Hill, ON)
  • 2 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Sr. Client Service Representative

  • East Gwillimbury, ON (14 miles from Richmond Hill, ON)
  • 2 days ago
  • East Gwillimbury, ON (14 miles from Richmond Hill, ON)
  • 2 days ago

To learn more about CIBC, please visit CIBC.com What you'll be doing As a member of the Personal and Business Banking Team, youll use your expertise in financial services products and customer service...

Client Service Representative

  • Vaughan, ON (2 miles from Richmond Hill, ON)
  • 4 days ago
  • Vaughan, ON (2 miles from Richmond Hill, ON)
  • 4 days ago

Job Location Vaughan-Bathurst and Steeles Employment Type Regular Weekly Hours 15 Skills Customer Service, Digital Literacy, Financial Processing, Online Banking, Organizational Efficiency, Teamwork...

Customer Service Representative (Part Time)

  • Scarborough, ON (12 miles from Richmond Hill, ON)
  • 4 days ago
  • Scarborough, ON (12 miles from Richmond Hill, ON)
  • 4 days ago

Join us and grow your career with our retail team as a Customer Service Representative....

Bilingual (Polish/Russian/Ukrainian) Customer Experience Associate- Mississauga, 30 hours/week

  • Mississauga, ON (23 miles from Richmond Hill, ON)
  • 5 days ago
  • Mississauga, ON (23 miles from Richmond Hill, ON)
  • 5 days ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Client Service Representative (Cantonese/Mandarin)

  • Richmond Hill, ON
  • 6 days ago
  • Richmond Hill, ON
  • 6 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Service Representative (Mandarin or Cantonese Preferred)

  • Richmond Hill, ON
  • 7 days ago
  • Richmond Hill, ON
  • 7 days ago

Application Deadline: 04/29/2025 Address: 11680 Yonge Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...

KA Customer Care Representative

  • Mississauga, ON (23 miles from Richmond Hill, ON)
  • 8 days ago
  • Mississauga, ON (23 miles from Richmond Hill, ON)
  • 8 days ago

Principle Duties and Responsibilities: Receive and prioritize incoming service requests (calls, emails, portals). Dispatch 20+ local technicians to service locations across the region based on...

Customer Service Representative

  • Mississauga, ON (23 miles from Richmond Hill, ON)
  • 8 days ago
  • Mississauga, ON (23 miles from Richmond Hill, ON)
  • 8 days ago

Holman is currently looking for a Customer Service Representative in our Mississauga office. What will you do?...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Richmond Hill, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Richmond Hill, ON offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Richmond Hill, ON
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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