Customer Service Jobs in Scarborough, ON
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Experience Associate - Future Opportunities - Mandarin and Cantonese
- Markham, ON (7 miles from Scarborough, ON)
- 2 days ago
- Markham, ON (7 miles from Scarborough, ON)
- 2 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Representative
- Mississauga, ON (24 miles from Scarborough, ON)
- 2 days ago
- Mississauga, ON (24 miles from Scarborough, ON)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Experience Associate - Broadview & Gerrard (18.75 hours/week)
- Toronto, ON (9 miles from Scarborough, ON)
- 2 days ago
- Toronto, ON (9 miles from Scarborough, ON)
- 2 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Client Service Representative, Wire Transfers
- Toronto, ON (9 miles from Scarborough, ON)
- 3 days ago
- Toronto, ON (9 miles from Scarborough, ON)
- 3 days ago
Job Location 81 Bay Street, 4th Floor Employment Type Regular Weekly Hours 37.5 Skills Banking, Communication, Customer Engagement, Customer Experience (CX), Customer Service...
Sr. Client Service Representative - Mississauga, ON
- Mississauga, ON (24 miles from Scarborough, ON)
- 3 days ago
- Mississauga, ON (24 miles from Scarborough, ON)
- 3 days ago
To learn more about CIBC, please visit CIBC.com What you'll be doing As a member of the Personal and Business Banking Team, youll use your expertise in financial services products and customer service...
Customer Experience Associate - Future Opportunities (Aurora, Richmond Hill, North York)
- North York, ON (8 miles from Scarborough, ON)
- 3 days ago
- North York, ON (8 miles from Scarborough, ON)
- 3 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Care Representative - Work from home - ON Bilingual
- North York, ON (8 miles from Scarborough, ON)
- 3 days ago
- North York, ON (8 miles from Scarborough, ON)
- 3 days ago
- Call Center and Customer Service Representative (Inbound Calls) Where? - Work from home When?...
Remote Work- Toronto, ON (9 miles from Scarborough, ON)
- 3 days ago
- Toronto, ON (9 miles from Scarborough, ON)
- 3 days ago
Assists with additional customer service tasks upon request from the Customer Service Coordinator....
- Oshawa, ON (21 miles from Scarborough, ON)
- 4 days ago
- Oshawa, ON (21 miles from Scarborough, ON)
- 4 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
- Woodbridge, ON (16 miles from Scarborough, ON)
- 4 days ago
- Woodbridge, ON (16 miles from Scarborough, ON)
- 4 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Representative
- Pickering, ON (8 miles from Scarborough, ON)
- 4 days ago
- Pickering, ON (8 miles from Scarborough, ON)
- 4 days ago
Application Deadline: 05/09/2025 Address: 1360 Kingston Rd, Unit 15 Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies...
Client Service Representative [Hourly]
- Mississauga, ON (24 miles from Scarborough, ON)
- 5 days ago
- Mississauga, ON (24 miles from Scarborough, ON)
- 5 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Bilingual (Polish/Russian/Ukrainian) Customer Experience Associate- Mississauga, 30 hours/week
- Mississauga, ON (24 miles from Scarborough, ON)
- 8 days ago
- Mississauga, ON (24 miles from Scarborough, ON)
- 8 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Customer Service Representative (Mandarin or Cantonese Preferred)
- Richmond Hill, ON (12 miles from Scarborough, ON)
- 11 days ago
- Richmond Hill, ON (12 miles from Scarborough, ON)
- 11 days ago
Application Deadline: 04/29/2025 Address: 11680 Yonge Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
KA Customer Care Representative
- Mississauga, ON (24 miles from Scarborough, ON)
- 11 days ago
- Mississauga, ON (24 miles from Scarborough, ON)
- 11 days ago
Principle Duties and Responsibilities: Receive and prioritize incoming service requests (calls, emails, portals). Dispatch 20+ local technicians to service locations across the region based on...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Scarborough, ON
Highest Education Level
Customer Services in Scarborough, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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