Customer Service Jobs in Stoney Creek, ON

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 17 Jobs

Customer Service Representative

  • Oakville, ON (16 miles from Stoney Creek, ON)
  • 14 hours ago
  • Oakville, ON (16 miles from Stoney Creek, ON)
  • 14 hours ago

Application Deadline: 05/09/2025 Address: 1461 Rebecca Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer...

Customer Service Representative (Part Time)

  • Oakville, ON (16 miles from Stoney Creek, ON)
  • 4 days ago
  • Oakville, ON (16 miles from Stoney Creek, ON)
  • 4 days ago

Join us and grow your career with our retail team as a Customer Service Representative....

Customer Service Representative

  • Hamilton, ON (5 miles from Stoney Creek, ON)
  • 5 days ago
  • Hamilton, ON (5 miles from Stoney Creek, ON)
  • 5 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Client Service Representative [Hourly]

  • Hamilton, ON (5 miles from Stoney Creek, ON)
  • 7 days ago
  • Hamilton, ON (5 miles from Stoney Creek, ON)
  • 7 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Service Representative

  • Milton, ON (22 miles from Stoney Creek, ON)
  • 12 days ago
  • Milton, ON (22 miles from Stoney Creek, ON)
  • 12 days ago

General Information Job ID ATR50575 Posting Job Title Customer Service Representative Locations ON Milton Employment Type Full Time Date Posted 09-Apr-2025 Relocation Support No Description & Requirements...

Client Service Representative

  • Hannon, ON (4 miles from Stoney Creek, ON)
  • 13 days ago
  • Hannon, ON (4 miles from Stoney Creek, ON)
  • 13 days ago

Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...

Customer Experience Associate

  • Dunnville, ON (21 miles from Stoney Creek, ON)
  • 13 days ago
  • Dunnville, ON (21 miles from Stoney Creek, ON)
  • 13 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Representative

  • Burlington, ON (10 miles from Stoney Creek, ON)
  • 14 days ago
  • Burlington, ON (10 miles from Stoney Creek, ON)
  • 14 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Summer Customer Service Representative

  • Smithville, ON (12 miles from Stoney Creek, ON)
  • 19 days ago
  • Smithville, ON (12 miles from Stoney Creek, ON)
  • 19 days ago

We are looking for Customer Service Representatives to work between May 5th and September 1, 2025....

Bilingual FRENCH Customer Service Representative

  • Oakville, ON (16 miles from Stoney Creek, ON)
  • 27 days ago
  • Oakville, ON (16 miles from Stoney Creek, ON)
  • 27 days ago

-Provide outstanding customer service and ensure quick response times of under 24 hours....

Customer Service Representative Oakville -Mortgages

  • Hamilton, ON (5 miles from Stoney Creek, ON)
  • 30+ days ago
  • Hamilton, ON (5 miles from Stoney Creek, ON)
  • 30+ days ago

Your exceptional communication skills and dedication to customer service will make a real impact in this permanent full-time role....

Customer Experience Associate - Future Opportunities in Oakville/Milton

  • Oakville, ON (16 miles from Stoney Creek, ON)
  • 30+ days ago
  • Oakville, ON (16 miles from Stoney Creek, ON)
  • 30+ days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Representative

  • Hamilton, ON (5 miles from Stoney Creek, ON)
  • 30+ days ago
  • Hamilton, ON (5 miles from Stoney Creek, ON)
  • 30+ days ago

Do you have a passion for providing exceptional customer service? Are you seeking a career opportunity in the financial industry?...

Customer Experience Associate - Future Opportunities Hamilton/Burlington

  • Hamilton, ON (5 miles from Stoney Creek, ON)
  • 30+ days ago
  • Hamilton, ON (5 miles from Stoney Creek, ON)
  • 30+ days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Representative

  • Hamilton, ON (5 miles from Stoney Creek, ON)
  • 60+ days ago
  • Hamilton, ON (5 miles from Stoney Creek, ON)
  • 60+ days ago

Your Part in It: Working out of our growing Hamilton, ON are looking for our next Customer Service Representative....

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Stoney Creek, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Stoney Creek, ON offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Stoney Creek, ON
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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