Customer Service Jobs in Whitby, ON
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Experience Associate - Future Opportunities - Mandarin and Cantonese
- Markham, ON (17 miles from Whitby, ON)
- 3 days ago
- Markham, ON (17 miles from Whitby, ON)
- 3 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Clarington Place (26.25 Hours/Week)
- Bowmanville, ON (12 miles from Whitby, ON)
- 3 days ago
- Bowmanville, ON (12 miles from Whitby, ON)
- 3 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
- Oshawa, ON (4 miles from Whitby, ON)
- 4 days ago
- Oshawa, ON (4 miles from Whitby, ON)
- 4 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Service Representative
- Pickering, ON (8 miles from Whitby, ON)
- 5 days ago
- Pickering, ON (8 miles from Whitby, ON)
- 5 days ago
Application Deadline: 05/09/2025 Address: 1360 Kingston Rd, Unit 15 Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies...
Client Service Representative [Hourly]
- Oshawa, ON (4 miles from Whitby, ON)
- 6 days ago
- Oshawa, ON (4 miles from Whitby, ON)
- 6 days ago
Expected End Date 2025-04-29 Job Location Oshawa-1371 Wilson Rd N Employment Type Regular Weekly Hours 15 Skills Customer Service, Digital Literacy, Financial Processing, Online Banking, Organizational...
Customer Service Representative (Mandarin or Cantonese Preferred)
- Richmond Hill, ON (24 miles from Whitby, ON)
- 12 days ago
- Richmond Hill, ON (24 miles from Whitby, ON)
- 12 days ago
Application Deadline: 04/29/2025 Address: 11680 Yonge Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...
Summer Customer Service Representative
- Stouffville, ON (16 miles from Whitby, ON)
- 18 days ago
- Stouffville, ON (16 miles from Whitby, ON)
- 18 days ago
We are looking for Customer Service Representatives to work between May 5th and September 1, 2025....
Customer Experience Associate - Future Opportunities (Richmond Hill, Aurora, Newmarket)
- Richmond Hill, ON (24 miles from Whitby, ON)
- 30+ days ago
- Richmond Hill, ON (24 miles from Whitby, ON)
- 30+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Future Opportunities
- Oshawa, ON (4 miles from Whitby, ON)
- 30+ days ago
- Oshawa, ON (4 miles from Whitby, ON)
- 30+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Representative
- Ajax, ON (5 miles from Whitby, ON)
- 30+ days ago
- Ajax, ON (5 miles from Whitby, ON)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Care Representative - TALENT COMMUNITY
- Markham, ON (17 miles from Whitby, ON)
- 60+ days ago
- Markham, ON (17 miles from Whitby, ON)
- 60+ days ago
The Customer Care Representative will have excellent communications skills and be able to provide feedback to leadership on improvements to customer service processes, policies, and standards to maintain...
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Whitby, ON
Highest Education Level
Customer Services in Whitby, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »