Customer Service Jobs in Whitby, ON

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 15 Jobs

Customer Experience Associate - Future Opportunities

Oshawa, ON (4 miles from Whitby, ON)
2 days ago

Oshawa, ON (4 miles from Whitby, ON)
2 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Metis

Port Perry, ON (15 miles from Whitby, ON)
2 days ago

Port Perry, ON (15 miles from Whitby, ON)
2 days ago

Customer Experience Associate - Future Opportunities - The North District

Richmond Hill, ON (24 miles from Whitby, ON)
2 days ago

Richmond Hill, ON (24 miles from Whitby, ON)
2 days ago

Customer Service Representative - Mandarin Speaking

Markham, ON (17 miles from Whitby, ON)
6 days ago

Markham, ON (17 miles from Whitby, ON)
6 days ago

Application Deadline: 03/29/2025 Address: 2851 John Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs...

Customer Experience Associate - Ashly Place, Uxbridge (26.25 hours/week)

Uxbridge, ON (16 miles from Whitby, ON)
7 days ago

Uxbridge, ON (16 miles from Whitby, ON)
7 days ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Care Representative

Markham, ON (17 miles from Whitby, ON)
8 days ago

Markham, ON (17 miles from Whitby, ON)
8 days ago

The Customer Care Representative will have excellent communications skills and be able to provide feedback to leadership on improvements to customer service processes, policies, and standards to maintain...

Customer Experience Associate - Major Mackenzie & 404 Branch (26.25 hours/week)

Markham, ON (17 miles from Whitby, ON)
8 days ago

Markham, ON (17 miles from Whitby, ON)
8 days ago

Customer Experience Associate - Malvern Town Centre (30 hours/weekly)

Scarborough, ON (17 miles from Whitby, ON)
8 days ago

Scarborough, ON (17 miles from Whitby, ON)
8 days ago

Customer Experience Associate- Bridlewood Mall Branch (15 hours/week) - Cantonese Speaking

Scarborough, ON (17 miles from Whitby, ON)
8 days ago

Scarborough, ON (17 miles from Whitby, ON)
8 days ago

Customer Experience Associate - Markham Business Banking Centre (18.75 hours/weekly)

Markham, ON (17 miles from Whitby, ON)
8 days ago

Markham, ON (17 miles from Whitby, ON)
8 days ago

Wed love to work with you if you: Have strong customer service skills Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Have experience...

Customer Service Representative

Richmond Hill, ON (24 miles from Whitby, ON)
15 days ago

Richmond Hill, ON (24 miles from Whitby, ON)
15 days ago

Application Deadline: 03/19/2025 Address: 1070 Major Mackenzie Dr E Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies...

Customer Service Representative

Ajax, ON (5 miles from Whitby, ON)
30+ days ago

Ajax, ON (5 miles from Whitby, ON)
30+ days ago

Customer Service Representative Waste Connections of Canada (Ajax) Location - 375 Clements Rd W, Ajax, ON L1S 7R We are seeking an intuitive, innovative, and motivated Customer Service Representative...

Customer Service Representative

Oshawa, ON (4 miles from Whitby, ON)
45+ days ago

Oshawa, ON (4 miles from Whitby, ON)
45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Care Representative - TALENT COMMUNITY

Markham, ON (17 miles from Whitby, ON)
45+ days ago

Markham, ON (17 miles from Whitby, ON)
45+ days ago

Client Service Representative

Richmond Hill, ON (24 miles from Whitby, ON)
90+ days ago

Richmond Hill, ON (24 miles from Whitby, ON)
90+ days ago

Previous experience in laboratory work or customer service is not required but would be considered beneficial. Strong organizational and time management skills....

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Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Whitby, ON

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Whitby, ON offer the following education background

High School or GED

35.9%

Bachelor's Degree

24.7%

Associate's Degree

15.6%

Vocational Degree or Certification

11.9%

Master's Degree

5.2%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Whitby, ON

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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