Customer Service Jobs in Albany, OR

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 22 Jobs

Retail Customer Service Associate

  • Salem, OR (23 miles from Albany, OR)
  • 5 days ago
  • Salem, OR (23 miles from Albany, OR)
  • 5 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative - Healthcare

  • Salem, OR (23 miles from Albany, OR)
  • 6 days ago
  • Salem, OR (23 miles from Albany, OR)
  • 6 days ago

Based out of Oregon, one of the fastest growing Healthcare Insurance companies focused on Medicare Advantage Plans is interested in hiring Customer Service Representatives to their team onsite in Salem...

Customer Service Representative

  • Salem, OR (23 miles from Albany, OR)
  • 6 days ago
  • Salem, OR (23 miles from Albany, OR)
  • 6 days ago

Dable Auto Body is looking for a customer service representative to add to our team!...

Customer Care Representative, Salem Campus

  • Salem, OR (23 miles from Albany, OR)
  • 14 days ago
  • Salem, OR (23 miles from Albany, OR)
  • 14 days ago

Collaborate and communicate effectively, provide excellent customer service – internally and externally....

BottleDrop Customer Service Associate - Lancaster

  • Salem, OR (23 miles from Albany, OR)
  • 14 days ago
  • Salem, OR (23 miles from Albany, OR)
  • 14 days ago

Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner....

BottleDrop Customer Service Associate - Corvallis

  • Corvallis, OR (6 miles from Albany, OR)
  • 14 days ago
  • Corvallis, OR (6 miles from Albany, OR)
  • 14 days ago

Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner....

Pharmacy Customer Service Associate

  • Albany, OR
  • 16 days ago
  • Albany, OR
  • 16 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Remote

  • Salem, OR (23 miles from Albany, OR)
  • 18 days ago
  • Salem, OR (23 miles from Albany, OR)
  • 18 days ago

Cognizant Customer Service Representative - Remote in Salem , Oregon Cognizant, a Fortune 500 corporation, is looking for multifaceted Customer Service Representatives for a work-from-home opportunity...

Remote Work

Customer Service Representative

  • Salem, OR (23 miles from Albany, OR)
  • 18 days ago
  • Salem, OR (23 miles from Albany, OR)
  • 18 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Store Manager/Customer Service Representative

  • Albany, OR
  • 20 days ago
  • Albany, OR
  • 20 days ago

Store Manager/Customer Service Representative We are seeking a highly motivated Customer Service Representative to join our team!...

Customer Service Representative

  • Salem, OR (23 miles from Albany, OR)
  • 22 days ago
  • Salem, OR (23 miles from Albany, OR)
  • 22 days ago

People Customers Trust The Customer Service Representative is responsible for providing superior service to customers....

Part Time Customer Service Associate

  • Salem, OR (23 miles from Albany, OR)
  • 30+ days ago
  • Salem, OR (23 miles from Albany, OR)
  • 30+ days ago

Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...

Retail Customer Service Associate

  • Salem, OR (23 miles from Albany, OR)
  • 45+ days ago
  • Salem, OR (23 miles from Albany, OR)
  • 45+ days ago

Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...

Sr Customer Service Representative

  • Salem, OR (23 miles from Albany, OR)
  • 60+ days ago
  • Salem, OR (23 miles from Albany, OR)
  • 60+ days ago

May provide direction and support to other customer service representatives and/or provide back up to Customer Service Manager as needed. BASIC REQUIREMENTS: High school graduate or equivalent....

Client Service Representative - Annual Reports

  • Salem, OR (23 miles from Albany, OR)
  • 22 days ago
  • Salem, OR (23 miles from Albany, OR)
  • 22 days ago

At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...

Demographic Data for Albany, OR

Moving to Albany, OR? Find some basic demographic data about Albany, OR below.


Local
National
67,439
1,545
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Albany, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Albany, OR offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Albany, OR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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