Customer Service Jobs in Eugene, OR

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 24 Jobs

Airport Customer Service Agent

  • Eugene, OR
  • 2 days ago
  • Eugene, OR
  • 2 days ago

Airport Customer Service Agent OREUG - UA, 28801 Douglas Dr., Eugene, Oregon, United States of America Req #535 Tuesday, July 9, 2024 Job Summary As a customer service agent you are the first impression...

WN - Customer Service Agent

  • Eugene, OR
  • 2 days ago
  • Eugene, OR
  • 2 days ago

WN - Customer Service Agent OREUG - WN, 28801 Douglas Dr., Eugene, Oregon, United States of America Req #107 Tuesday, July 9, 2024 Job Summary As a customer service agent you are the first impression...

Customer Service Representative (Part- Time)

  • Eugene, OR
  • 4 days ago
  • Eugene, OR
  • 4 days ago

Customer Service Representative (Part- Time) $16-$18/hr Depending on Experience Classic Collision is now hiring a Customer Service Representative....

Customer Service Representative

  • Eugene, OR
  • 6 days ago
  • Eugene, OR
  • 6 days ago

from day one Qualifications Customer service Mid-level Microsoft Office Computer skills Typing 10 key typing 2 years Communication skills Full Job Description What you'll need to succeed as a Customer...

Customer Service Representative

  • Eugene, OR (8 miles from Eugene, OR)
  • 6 days ago
  • Eugene, OR (8 miles from Eugene, OR)
  • 6 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Service Representative

  • Eugene, OR
  • 7 days ago
  • Eugene, OR
  • 7 days ago

Customer Service Representative 3.0 3.0 out of 5 stars Eugene, OR 97401 Overview Customer experience at PenFed starts with you! Our team is responsible for providing exceptional customer service....

Customer Service Representative

  • Springfield, OR (3 miles from Eugene, OR)
  • 7 days ago
  • Springfield, OR (3 miles from Eugene, OR)
  • 7 days ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Representative PSA TPA

  • Springfield, OR (3 miles from Eugene, OR)
  • 8 days ago
  • Springfield, OR (3 miles from Eugene, OR)
  • 8 days ago

Essential Responsibilities: Provide excellent customer service....

Customer Service Representative- SYGMA

  • Eugene, OR
  • 12 days ago
  • Eugene, OR
  • 12 days ago

Company: US3069 Sygma Portland (The Sygma Network, Inc) Sales Territory: None Zip Code: 97015 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos...

Customer Service Representative

  • Springfield, OR (3 miles from Eugene, OR)
  • 13 days ago
  • Springfield, OR (3 miles from Eugene, OR)
  • 13 days ago

Ability to perform all tasks assigned to the Customer Service Representative in the day-to-day servicing and maintenance of Sales Executive(s) book of business in a timely, accurate and professional...

Customer Service Representative - Full Time

  • Eugene, OR
  • 13 days ago
  • Eugene, OR
  • 13 days ago

MTM is growing and hiring Customer Service Representatives to support our Lane County operations. All candidates must reside in Eugene, OR or surrounding cities to be considered for this position....

Customer Service Representative - Part Time

  • Eugene, OR
  • 14 days ago
  • Eugene, OR
  • 14 days ago

MTM is growing and hiring Customer Service Representatives to support our Lane County operations. ** All candidates must reside in Eugene, OR or surrounding cities to be considered for this position...

Customer Service Associate - Temporary

  • Springfield, OR (3 miles from Eugene, OR)
  • 14 days ago
  • Springfield, OR (3 miles from Eugene, OR)
  • 14 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

BottleDrop Customer Service Associate - Eugene

  • Eugene, OR
  • 15 days ago
  • Eugene, OR
  • 15 days ago

Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner....

Senior Customer Service Representative

  • Eugene, OR
  • 19 days ago
  • Eugene, OR
  • 19 days ago

About Us IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial...

Demographic Data for Eugene, OR

Moving to Eugene, OR? Find some basic demographic data about Eugene, OR below.


Local
National
212,822
6,437
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Eugene, OR

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Eugene, OR offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Eugene, OR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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