Customer Service Jobs in Eugene, OR
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Airport Customer Service Agent OREUG - UA, 28801 Douglas Dr., Eugene, Oregon, United States of America Req #535 Tuesday, July 9, 2024 Job Summary As a customer service agent you are the first impression...
WN - Customer Service Agent OREUG - WN, 28801 Douglas Dr., Eugene, Oregon, United States of America Req #107 Tuesday, July 9, 2024 Job Summary As a customer service agent you are the first impression...
Customer Service Representative (Part- Time) $16-$18/hr Depending on Experience Classic Collision is now hiring a Customer Service Representative....
from day one Qualifications Customer service Mid-level Microsoft Office Computer skills Typing 10 key typing 2 years Communication skills Full Job Description What you'll need to succeed as a Customer...
Customer Service Representative
- Eugene, OR (8 miles from Eugene, OR)
- 6 days ago
- Eugene, OR (8 miles from Eugene, OR)
- 6 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative 3.0 3.0 out of 5 stars Eugene, OR 97401 Overview Customer experience at PenFed starts with you! Our team is responsible for providing exceptional customer service....
Customer Service Representative
- Springfield, OR (3 miles from Eugene, OR)
- 7 days ago
- Springfield, OR (3 miles from Eugene, OR)
- 7 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative PSA TPA
- Springfield, OR (3 miles from Eugene, OR)
- 8 days ago
- Springfield, OR (3 miles from Eugene, OR)
- 8 days ago
Essential Responsibilities: Provide excellent customer service....
Company: US3069 Sygma Portland (The Sygma Network, Inc) Sales Territory: None Zip Code: 97015 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos...
Customer Service Representative
- Springfield, OR (3 miles from Eugene, OR)
- 13 days ago
- Springfield, OR (3 miles from Eugene, OR)
- 13 days ago
Ability to perform all tasks assigned to the Customer Service Representative in the day-to-day servicing and maintenance of Sales Executive(s) book of business in a timely, accurate and professional...
MTM is growing and hiring Customer Service Representatives to support our Lane County operations. All candidates must reside in Eugene, OR or surrounding cities to be considered for this position....
MTM is growing and hiring Customer Service Representatives to support our Lane County operations. ** All candidates must reside in Eugene, OR or surrounding cities to be considered for this position...
Customer Service Associate - Temporary
- Springfield, OR (3 miles from Eugene, OR)
- 14 days ago
- Springfield, OR (3 miles from Eugene, OR)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner....
About Us IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial...
Demographic Data for Eugene, OR
Moving to Eugene, OR? Find some basic demographic data about Eugene, OR below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Eugene, OR
Highest Education Level
Customer Services in Eugene, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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